Best Care Co

5 Langdon Place, Mortlake, London SW14 7HQ
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8.5 2 Reviews
  • Best Care Co, London
Best Care Co. is a local, independent provider committed to delivering exceptional home care.

The team is driven by a shared passion for delivering the kind of care they would want for their own loved ones—personalised, compassionate, and designed to support each individual's needs and lifestyle.

Their approach focuses on creating tailored care plans that empower clients to maintain their independence, stay active, and reduce the likelihood of hospital stays or readmissions. Beyond essential care, they offer companionship and support, whether it’s attending social events, enjoying outdoor activities, or simply being there when it matters most.

Best Care Co. believe that care is not just about assistance—it’s about enhancing quality of life.

Care Provided by Best Care Co

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Best Care Group Ltd
  • Person in charge
  • Julia Karcz (Registered Manager)

Funding & Fees Guide for Best Care Co

  • Prices
  • Home care visit costs vary, with charges starting at an hourly rate of £29.75
    Tailored to your needs and preferences, the Live-In care starts from £1450 a week


  • Daily visits start from as little as 30 minutes and our team will support you by preparing a flexible and tailored to your needs care package that gives you reassurance and peace of mind. 



8.5

Best Care Co has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Best Care Co has 2 reviews.

Overall Experience

  • 2
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Our experience has been excellent.
Everything you would wish for in carers.

Reply from Julia Karcz, Registered Manager at Best Care Co

Thank you very much for your feedback, we truly appreciate your kind words.We are thrilled to hear that you have such a positive experience with the carers and we continue to maintain the high standards of care we strive for.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I had this company since January 2025. They are absolutely wonderful. I am very happy with the service they provide me with. The carers are excellent very helpful for all my needs.

Reply from Julia Karcz, Registered Manager at Best Care Co

Thank you so much for the amazing feedback, we really appreciate it. We are so happy to be able to support you and we are committed to maintaining the highest standards of our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Best Care Co is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Best Care Co is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Best Care Co is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

Sona

Sona Wallace

Job Title: Director of Support Functions

Joined: 2024

I began my journey in the care sector in 2006 in Austria, supporting a wonderful couple in Linz, a picturesque town on the banks of the Danube. In 2007, I moved to the UK and worked as a visiting carer in Surrey, where I built my experience and expertise in delivering high-quality care. As my career progressed, I took on leadership roles, managing large Visiting and Live-In Care companies across southern and central England. I also gained valuable experience as a Dementia Care Manager in a nursing home in Epsom, working closely with nurses to enhance care for residents.


Alongside my hands-on experience, I have earned numerous qualifications in Health and Social Care, completed a CIPD Level 5 in HR Management, and achieved an MBA. I firmly believe that when we support and invest in our employees, they, in turn, provide exceptional care to our clients.


In my spare time, I stay active through running and skiing, but I also enjoy unwinding at home with a good crime novel.


Julia

Julia Karcz

Job Title: Managing Director & Registered Manager

Joined: 2024

What I love about working in the social care sector is that it allows me to make a meaningful difference in people’s lives. For nearly a decade, I have been dedicated to health and social care, finding immense reward in supporting individuals and their families.


My journey began as a domiciliary care assistant, and through hard work and dedication, I progressed into management. After achieving my QCF Level 5 qualification in Leadership for Health and Social Care, I worked as a CQC Registered Care Manager for over six years. During this time, I also managed a portfolio of live-in clients and carers for a larger provider. One of the most fulfilling aspects of my role is guiding families through the process of setting up, planning, and implementing care for their loved ones.


Over the years, I have completed extensive training and qualifications, enabling me to provide expert guidance. My particular area of expertise is dementia care, having worked closely with many individuals living with dementia.


Outside of work, I love exploring the outdoors through hiking, discovering new places, and immersing myself in a good book. I’m also a devoted animal lover.


Dawn

Dawn Fairminer

Job Title: Director of Care

Joined: 2024

I am deeply passionate about providing high-quality care and have dedicated 17 years to the sector, supporting individuals of all ages—from children to the elderly. My journey in domiciliary care began over four years ago, starting as a carer before progressing to a care manager.


For me, delivering care is personal; I believe it should always meet the standard I would expect for myself and my loved ones. Having lived in the local area all my life, I take great pride in supporting my community with compassionate and professional care.


Outside of work, I love spending time with my family, going to the theatre, attending concerts, and watching movies. At home, I have a little menagerie of animals that keep life interesting!


Frequently Asked Questions about Best Care Co

What Type of Services does Best Care Co offer?

Best Care Co offers Home Care.

How many Carers does Best Care Co employ?

Best Care Co employs 12 carers.