CareYourWay Chichester

Office F6, Mathis House, Leigh Road, Chichester PO19 8TT
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9.9 17 Reviews
  • CareYourWay Chichester, Chichester
CareYourWay Chichester, Hayling Island, Emsworth, Bosham, Birdham, East Wittering, West Wittering, Bracklesham Bay, Bognor, Selsey, Littlehampton, Rustington, Arundel, Ford, Worthing & Shoreham By Sea is dedicated to delivering exceptional, person-centred home care that empowers individuals to live with dignity, independence, and choice in the comfort of their own homes. Understanding that everyone is unique, the team provides fully tailored support, ensuring each client receives the care they need while maintaining control over their daily lives.

As part of CareYourWay, recognised as one of the Top 20 Small Home Care Groups in the UK by homecare.co.uk (2024), the service is built on a strong foundation of compassion, respect, and excellence. The dedicated care team is committed to going above and beyond, offering not only professional support but also genuine companionship and reassurance for both clients and their families.

CareYourWay Chichester, Hayling Island, Emsworth, Bosham, Birdham, East Wittering, West Wittering, Bracklesham Bay, Bognor, Selsey, Littlehampton, Rustington, Arundel, Ford, Worthing & Shoreham By Sea is here to support individuals and families every step of the way.
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Care Provided by CareYourWay Chichester

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

At CareYourWay, every care plan is uniquely designed to suit your individual needs and preferences. To make our services as accessible as possible, we adopt a dependency fee guide, ensuring pricing reflects the level of support you require. Clients are charged on a price-per-hour basis, with fees varying according to your bespoke care plan. We’d be delighted to discuss your personal requirements and provide clear, tailored pricing information — please feel free to contact us for a friendly, no-obligation conversation.

Contact CareYourWay Chichester to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact CareYourWay Chichester to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Gemma Chambers (Manager)

CareYourWay Chichester Reviews (17)

9.9

CareYourWay Chichester has a Review Score of 9.9 (9.925) out of 10, based on 17 reviews in the last 2 years.
Over all time CareYourWay Chichester has 17 reviews.

Overall Experience
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Total of 17, showing 1-17
Review from D H (Friend of Client) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From day one service has been brilliant. We were dealt with very quickly and efficiently. Time was taken to understand the care and needs we required.
Everything was explained clearly to us and we were given information on every step.
There was no pressure put on us at any point.
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Review from S L (Relative of Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care undertaken by the team is second to none. They are fully committed in everything they do in order to provide the best possible care, whatever the situation and are always available even at what many people would call unsocial times of the day.
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Review from Andy F (Friend of Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great service from this company looking after my friend. Exceptional care and service given. Has lifted his mood and loves the cooking provided. Would definitely recommend this company. 5 stars is not enough!
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Review from G S (Granddaughter of Client) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan loves having Gemma and the other carers come into her home to help her. At first, she was nervous and apprehensive about accepting help, but the carers at Care Your Way Chichester have been exceptional. Making my Nan feel safe in her own home has been difficult since she got diagnosed with Alzheimer's.
However, we have a piece of mind knowing the team have her best interest at heart, showing compassion.
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for your review. It is a pleasure to care for your nan, and our care team love spending time with her.
She is a remarkable woman and her stories make us laugh and cry at the same time.
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Review from J R (Nephew of Client) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gemma, Mark and the team provide kind and considerate care for my Auntie. The team visit my aunt twice a day, ensuring she has a proper meal and a cup of tea (her favourite drink!). They never fail to make her feel special, not rushing the visit. They definitely promote independence, and as a result
made her feel more confident to help the carer with the task rather than them doing it for her. Thank you to all the CareYourWay Chichester team!
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterWe absolutely love caring for your auntie; she makes us all laugh every day, and she has the best sense of humour. She does like pulling the carer's legs, and she definitely keeps them on their toes. It is a privilege to care for her and also support your family.
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Review from Peter E (Son of Client) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has declined rapidly with dementia in recent months and become doubly incontinent. As her son & sole carer originally, I found it tough to carry out all the duties necessary and this is where CareYourWay came in.
They now thankfully visit 3 times a day which really helps me out as I still
work full time from home.
I cannot fault any of the carers, always punctual and so supportive of my mothers needs and I think my mother very much looks forward to their visits too, often laughing and joking which is so refreshing.
Nothing seems too much trouble and have on more than one occasion responded to emergency needs at very short notice for which I am so grateful.
You hear horror storied about care, but CareYourWay have changed my view totally, that there are people who are in the industry that really care about what they do - first class service from a very caring business in my view. - Thank you to the manager and another lady for all you do, bless you both.
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for this lovely review. We enjoy every visit with mum she is a very special lady and we love laughing with her every day.
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Review from Vicky B (Sister of Client) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team are nothing short of exceptional. Professional, caring, and completely reliable, they have consistently gone above and beyond to provide outstanding support. What sets them apart is not only their dedication to high-quality care, but also the genuine kindness and compassion
they bring to every situation.
They have been hugely helpful in so many ways, from offering day-to-day reassurance to handling more complex tasks such as hospital visits and liaising with doctors when needed. Their commitment, reliability, and willingness to do whatever is required has made a real difference during challenging times.
I cannot thank them enough and would wholeheartedly recommend them to anyone seeking truly outstanding care.
Reply from Mark Chambers, Business Manager at CareYourWay ChichesterThank you so much for taking the time to leave such a complementary and lovely review, we really appreciate it. It means the world to us to know we've been able to support your sister at a time when she has needed us the most. We also really value the support you have provided her throughout.
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Review from O S (Granddaughter of Client) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much CareYourWay Chichester for your kind help and support! My Gran enjoys seeing her carers every day, chatting and laughing with them has been great for her, and it's genuinely refreshing to see their focus of putting her first!! The care she receives is exceptional, they promote her
independence daily and I couldn't feel happier that they are caring for my Gran. It's such a peace of mind knowing they're there for her and so attentive - alongside meeting her needs they are also constantly lifting her mood and making my Gran happier. I'd definitely recommend their service. Thank you :)
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for your kind review. We, as a team at CareYourWay Chichester, are so grateful for such positive feedback. Your Gran is a very special lady, and we always have a lovely time while we are supporting her in her daily routine.
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Review from V S (Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel very lucky to have the CareYourWay team support me everyday. I'm able to live a fulfilled life and be as independent as I can be. I couldn't be without them, they show me so much respect and dignity. They go above and beyond what I was expecting and regardless of my diagnosis everyday they make
me feel valued.
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for this review. It means so much to me and the team that you are happy with the support we give you daily. Its our pleasure to get to know both you and your extended family.
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Review from Calvin S (Nephew of Client) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are very professional and helpful. I visit my Aunt regularly and when I've been there, they are extremely friendly and she loves having them there.
they help with every aspect you would expect around the house, and of course her personal care when needed. My Aunt has Dementia and they are
clearly experienced in this domain, compassionate and understanding.
This help has been fundamental in maintaining her independence and i couldn't recommend them highly enough.
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for this review. We are so pleased that the support we are providing to your aunt is having such a positive impact on her. She is a very special lady, and all our team loves spending time with her and helping her maintain her independence daily.
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Review from Tristan C (Son of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel so lucky we found CareYourWay Chichester, to look after Mum, she needs someone 4 times a day including sorting lunch, dinner and putting to bed. The carers have been very patient and attentive, Mum looks forward to seeing them as friends not just carers. They have been on time every time and
have had great communication with the rest of the family.
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for your review. We are very grateful that you have taken the time to give us a fantastic review. It is an absolute pleasure to support your mum, and we all look forward to seeing her every day. We value being able to communicate with all of you as a family.
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Review from Helen L (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care service received from Care Your Way has been exemplary. My elderly father lives alone since becoming a widower, he has managed really well, is independent and strong willed in his mind. Due to age his mobility declined and he was struggling more with daily tasks and following several falls
we knew we needed help. He was resistant to this in every way and delayed care in the home which would end up making his life so much easier and relieve our constant worry. It was a hand of fate that we we met Care Your Way in the local community who genuinely really care about those that live there. They were quick to build trust with Dad and provide dignified and supportive care that he needs, to be on call and lift the worries we had about whether he falls or needs anything. We highly value how they work with the family and recognise how we can all work together to ensure he feels safe and cared and stay in his home. He is so much happier and perkier in his mental health too. Thank you!
Reply from Mark Chambers, Business Manager at CareYourWay ChichesterThank you so much for such a lovely, complimentary and detailed review. It really means so much to all the team at CareYourWay Chichester. Dad brightens our day with his cheerful hello each morning, he is such a lovely man and it is a pleasure to support him to maintain his independence in his own home each day.
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Review from E G (Daughter of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team have taken on my dad since May, the difference in his quality of life has vastly improved. They understand exactly how he likes things. Nothing is a problem or a difficulty. They have taken over so much that I was having to do for him, even the little things such as cutting
his hair. I live 90 miles away from my dad and the worry this was causing because of his difficulty in getting around his home due to his mobility reducing and the increasing chance of him falling, to getting his meals and making sure he was drinking enough was increasing. Care Your Way Chichester have taken away the worry and stress from me. They make you feel you are part of their family. I am able to talk to the manager about any worry's or concerns as well as being able to ask for advice with social services and power of health and attorney forms. Since the manager, her team and Care Your Way has come into our life's: I just cant believe the difference they are making. I can highly recommend them.
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for such a lovely and positive review. We are so grateful. It is a privilege to support and care for your father. He is a very special man. I am so happy that we have taken the pressure off of you, and you can now have relaxing visits with Dad and enjoy your time together.
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Review from Hayley P (Niece of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service and personal touch and details re assure me that they are the correct people to look after my Aunt, they go in a few time a day and make sure her every need is met. They also take the time to chat and care for my Aunt. I would trust any other care company to do what they do as I don't think
it could be done as good. *AMAZING*
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for your kind review. We love supporting your aunt, and we always look forward to our visits with her.
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Review from Karen G (Friend of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was helping to look after a friend, but when it became obvious that she needed more help than I could provide, the manager replied to my message that evening and was in the next morning for breakfast, it was a huge help, I don't have to worry so much about her now she is visiting 3 times a day. My
friend absolutely loves her and calls her by her nickname. She loves her cooking and her company, she keeps me updated and has been such a huge support
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for taking the time to leave such a thoughtful review. It means the world to us to know we've been able to support your friend at a time when she needed us most. We're so pleased to hear that she's enjoying the visits, the cooking, and even giving our carer a nickname! That connection is exactly what we hope to build with everyone we support. We're always here for you, and it's a real privilege to be part of her care. Thank you again for your kind words.
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Review from Natalie M (Daughter of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to have found my mums carer, my mum has Ataxia which affects balance, coordination and speech so having someone both capable and compassionate is essential and the registered manager at Care Your Way Chichester has been all that and more!
She is incredibly patient and attentive
and always treats mum with dignity and respect, she has taken time to understand mums needs and she supports her not just physically but emotionally too.
She is very reliable and communicates well with our family. Knowing mum is in such safe and caring hands has brought real piece of mind to all of us.
We can't thank her enough and would wholeheartedly recommend her to any family in need of professional and dependable care.
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for this wonderful review. It truly means so much to all of us at CareYourWay Chichester, and we feel incredibly lucky that you all as a family have trusted us to care for your mum. She is such a wonderful lady, and we are privileged to be supporting her every day.
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Review from Jennie S (Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really Fantastic care. Lovely people. 100% reliable,. Could not hope for more would thoroughly recommend.to anyone looking for carers for themselves or members of their family. Nothing is too much trouble.
Reply from Gemma Chambers, Registered Manager at CareYourWay ChichesterThank you so much for your lovely review. It is our pleasure to see you every day and help support you at home.
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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for CareYourWay Chichester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for CareYourWay Chichester is calculated as follows: ( (101 Excellents x 5) ) ÷ 101 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for CareYourWay Chichester is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.925
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (2)

Gemma

Gemma Chambers

Job Title: Director, Registered Manager & Nominated Individual Joined: 2024

Gemma has a deep passion for delivering exceptional care and has dedicated her career to making a real difference in people’s lives. With extensive experience in the foot health and care sector, Gemma has worked across various senior roles, gaining invaluable insight into the importance of truly person-centred care.


As the Director and Registered Manager of CareYourWay Chichester, she is committed to upholding the highest standards of care, ensuring that every individual we support receives compassionate, tailored assistance that empowers them to live independently and with dignity. Her approach is built on kindness, respect, and a genuine desire to enhance the well-being of those in our care.

Mark

Mark Chambers

Job Title: Business Manager Joined: 2024

With over 15 years of experience as a Business Manager across multiple sectors, Mark has developed a strong passion for leadership, commercial & operational excellence, and delivering high-quality services. However, his personal experiences have truly shaped his commitment to the care industry.


Having supported both of his parents through their care journeys, Mark has witnessed firsthand the profound impact that care can have - both when it is outstanding and, unfortunately, when it falls short. These experiences have given him a deep appreciation for person-centred care and the difference it makes in people’s lives.

Frequently Asked Questions about CareYourWay Chichester

What Type of Services does CareYourWay Chichester offer?

CareYourWay Chichester offers Home Care.

How many Carers does CareYourWay Chichester employ?

CareYourWay Chichester employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CareYourWay Chichester to verify any information. View our terms and conditions. CareYourWay Chichester has an Enhanced Service - more info.