East Lothian Care Ltd

0ffice 11, Haddington House, 28 Sidegate, Haddington EH41 4BU
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8.5 2 Reviews
  • East Lothian Care Ltd, Haddington
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • East Lothian Care Ltd

Person in charge

  • Carol Miller (Manager)

Admission Criteria

  • we do not provide overnight care
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East Lothian Care Ltd Reviews (2)

8.5

East Lothian Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time East Lothian Care Ltd has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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  • 2
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Reviewer Connection to East Lothian Care Ltd
  • 1
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Total of 2, showing 1-2
Review from E R (Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience is of friendship from all staff; duty of care, kindness, efficiency; a welll-run organisation, no pressure, understanding of circumstances, reliability, loyalty, confidentiality.
I found the organisation easy to contact. not reliant entirely on IT any more than is necessary. Staff gave
a feeling of security ie that there would be someone "out there" who could help in an emergency. I felt especially reassured that staff would care for my husband's main requirements when living alone and if I were unwell.
We are particularly grateful that staff can help in the evenings and at weekends if necessary, which gives us a feeling of support being available.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Catherine A (Daughter of Client) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend East Lothian Care Co enough!
We set up an episode of short term care to provide us with support for my Dad whilst on a holiday to the area.
It was easy to arrange the help we needed and the team were very accommodating with our required timings then always arrived on time.
All
staff were so kind, caring and hard working. The standard of care is excellent. They treated my Dad with such respect, kindness and dignity and were chatty and friendly which my Dad loved! A big thank you to everyone involved.
Reply from Lyndsey Ford, Area Manager at East Lothian Care Ltd

Thank you for choosing East Lothian Care. It was an absolute pleasure to care for your dad and support your family. Best wishes from the team at East Lothian Care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for East Lothian Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for East Lothian Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for East Lothian Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about East Lothian Care Ltd

What Type of Services does East Lothian Care Ltd offer?

East Lothian Care Ltd offers Home Care.

How many Carers does East Lothian Care Ltd employ?

East Lothian Care Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact East Lothian Care Ltd to verify any information. View our terms and conditions. East Lothian Care Ltd has an Basic Service - more info.