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GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

Unit G25 Fountain Court, 2 Victoria Square, Victoria Street, St Albans, Hertfordshire AL1 3TF
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GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable, St Albans
GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable, St Albans
GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable, St Albans

Founded back in 2011 by two carers, GoodOaks Homecare are proud to be offer visiting and live-in care services throughout St Albans, Harpenden, and surrounding areas. Being carer-led has meant that providing exceptional care is at the forefront of what is offered, always. Highly-trained and compassionate care professionals deliver personalised, high-quality care to help you or your loved ones maintain independence in the comfort of their own home. Whether you...  

Care Provided by GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£27 - £41.99
Weekly Live-in Care£1,100 - £1,850
At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them. Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.

Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation

Contact GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Ana Sirbu (Registered Manager)

GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable Reviews (13)

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9.8

GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable has a Review Score of 9.8 (9.825) out of 10, based on 13 reviews in the last 2 years. Over all time GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable has 13 reviews.

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Showing 13 reviews matching selected criteria
Review from P C (Grandson of Client) published on 17 July 2026 Submitted via Website
Overall Experience

Goodoaks have been looking after my grandmother over the past month and they have been nothing but excellent. They show up at the planned time, give all their attention to nan, always with a smile on their face.

Reply from Ana Sirbu, Registered Manager at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

Thank you so much for your lovely review. We really appreciate you taking the time to share your experience. It means a lot to our team to know our care has made a positive difference. Thank you for your support and for trusting us to be part of your journey.

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Review from J M (Father-in-law of Client) published on 2 July 2026 Submitted via Website
Overall Experience

GoodOaks provide support for my father-in-law who has recently moved from his home in Brent to my sister-in-law's home in Bricketwood. They are kind, respectful and attentive, taking the time to talk with Eugene and also celebrated his birthday with him. They are so genuinely caring.

Thank you!

Reply from Prakash Patel, Director at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Hi J
Thank you so much for taking the time to share such a lovely review. Moving a loved one to a new area like Bricketwood is a major transition, and it is incredibly rewarding to hear that our team has been able to make Eugene feel so welcome, safe, and genuinely cared for.

It was an absolute...  

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Review from Sandra H (Daughter of Client) published on 1 July 2026 Submitted via Website
Overall Experience

My father moved from his home in Brent to ours in Hertfordshire. We had a poor experience in Brent with caregivers., so was a little apprehensive. We feel with GoodOaks we have been upgraded to business/first class. The team have been incredibly supportive helpful and genuinely very caring with dad. Time is taken to chat with him. Celebrated his birthday bringing cake and balloons. They are on time. We have the same carers the majority of the week. Nothing is too much trouble. Would highly recommend.

Reply from Prakash Patel, Director at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
"Thank you so much for taking the time to share your experience with us. Moving a loved one is a huge transition, and we completely understand how apprehensive you must have been-especially after a difficult experience in the past.

Hearing that you feel your father has received a 'first-class'...  

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Review from India R (Granddaughter of Client) published on 16 June 2026 Submitted via Website
Overall Experience
I contacted Goodoaks Homecare, for rest bite care for after my Grandpa was discharged from hospital for extra help. From the day they came to his house to help care for him, he was treated with compassion and kindness.
The staff were attentive, professional, and always willing to go the extra mile to ensure he was comfortable and well cared for.

I just want to say a big thank you to the staff for your dedication to my Grandpa when we really needed it most.

Reply from Kyra Cross, Care Professional / Administrator at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that our team was able to support your Grandpa with compassion, kindness, and professionalism during such an important time. Providing high-quality visiting care and live-in care that...  

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Review from Sylvia B (Partner of Client) published on 15 June 2026 Submitted via Postal Card
Overall Experience

I can not say how happy I was to have such lovely help. From GoodOaks Homecare the lady Anna was lovely and my husband was very happy with her care. Lovely lady.

Reply from Kyra Cross, Care Professional / Administrator at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

Thank you for your kind feedback. We are delighted to hear that you were happy with the support provided. Our team is committed to delivering high-quality, person-centred care, and it is rewarding to know that our efforts have made a positive difference. We are also pleased that our visiting care...  

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Review from T G (Client / Service User) published on 29 May 2026 Submitted via Website
Overall Experience

Run by a professional team and an amazing leadership. They genuinely care about what they stand for and work to the best of their ability to provide heartfelt service to their clients. Highly recommended

Reply from Kyra Cross, Care Professional / Administrator at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

Thank you so much for your kind words and recommendation! Our clients and families are at the heart of everything we do.

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Review from J P (Relative of Client) published on 29 May 2026 Submitted via Website
Overall Experience

The home care provider is amazing and run by professionals. They have great customer care and offer a wide range of facilities. Highly recommend them for safe care and end of life patient care as well as ongoing healthcare support.

Reply from Ana Sirbu, Registered Manager at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your kind words and recommendation. We are incredibly grateful for your feedback and so pleased to hear that you have had a positive experience with our service.

Providing safe, compassionate and professional care is at the heart of everything we do, and it means a great deal...  

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Review from P F (Granddaughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience
After more than forty years in Australia, my grandmother returned to the United Kingdom to spend her retirement surrounded by family and familiarity. From the very beginning, the owner and his team demonstrated exceptional professionalism, compassion, and emotional sensitivity, making what could have been an overwhelming transition feel comfortable, dignified, and reassuring.
What distinguishes this establishment is its genuine commitment to preserving dignity, individuality, and emotional wellbeing. Every interaction reflected warmth, patience, attentiveness, and sincere respect for those in their care.
The consistency of these exceptional standards reflects a culture grounded in humanity, integrity, and professionalism. In a sector that can often feel impersonal, this organisation stands as a rare and admirable exception.

Without hesitation, I offer my highest recommendation to any family seeking compassionate, dignified, and truly outstanding care.

Reply from Ana Sirbu, Registered Manager at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your incredibly kind words and recommendation. It means so much to our team to know that we were able to make your grandmothers transition back to the UK feel comfortable, dignified and reassuring.

Providing compassionate, person-centred care is at the heart of everything we...  

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Review from C S (Friend of Client) published on 28 May 2026 Submitted via Website
Overall Experience

GoodOaks Homecare provide exceptional care and have extremely supportive and compassionate staff that are there for you when you need it the most. Thank you to the amazing team for everything they do!

Reply from Kyra Cross, Care Professional / Administrator at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

Thank you for the lovely review. We take pride in being supportive and compassionate in everything we do! We are pleased that we made a positive impression for you and your loved one.

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Review from Cathy S (Daughter of Client) published on 27 May 2026 Submitted via Website
Overall Experience
We cannot thank Goodoaks homecare enough for the exceptional care, kindness, and compassion shown to our mum during her final days. At very short notice, Ana arranged overnight care to give the family some much-needed rest and support during an incredibly difficult time.
Ana who came to care for her overnight was truly outstanding - calm, caring, professional, and so gentle in the way she looked after both our mum and the family around her. Her presence brought comfort and reassurance at a time when we needed it most.
Nothing felt too much trouble, and the support we received went far beyond what we could ever have expected. We will always be deeply grateful for the dignity, kindness, and compassion shown.

Thank you again from the bottom of our hearts.

Reply from Kyra Cross, Care Professional / Administrator at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your incredibly kind words. We are truly honoured to have been able to support your mum and your family during such a difficult and emotional time.

We will make sure your lovely feedback is shared with Ana and the team. Providing compassionate, dignified care and offering...  

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Review from S W (Client / Service User) published on 18 May 2026 Submitted via Website
Overall Experience

I was treated with care and very carefully washed and dried in the morning. The carer only came in the morning and was always on time, even though it was an early start. Any creams were applied safely and always gently rubbed into the skin. The carer only left after I was fully dressed and always checked if anything else was needed, tidying up the bed etc. Today the carer went an extra mile and took myself and my wife to local cafe, with me sitting in the car? I am not very mobile yet.

Reply from Ana Sirbu, Registered Manager at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your wonderful feedback. Everyone at GoodOaks Homecare St Albans, Luton & Dunstable is delighted to hear that you have been so pleased with the care and support provided.

Delivering exceptional, compassionate care with dignity and respect is at the heart of everything we do,...  

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Review from Kay W (Wife of Client) published on 18 May 2026 Submitted via Website
Overall Experience
I have been extremely impressed with all aspects of the Good Oaks agency.
All the staff, without exception, are kind and caring, always ready to go the extra mile and often coming up with suggestions of ways in which they can be of additional assistance which hadn't even occurred to us.

In short, I cannot recommend them highly enough.

Reply from Prakash Patel, Director at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your kind words and recommendation. Everyone at GoodOaks Homecare St Albans, Luton & Dunstable is delighted to hear that you have been so pleased with the support provided by our team.

Delivering exceptional, compassionate care is at the heart of everything we do, so it means...  

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Review from Lorraine D (Daughter of Client) published on 18 May 2026 Submitted via Website
Overall Experience

I have felt my elderly mother has needed a little help with hourly care for a number of months, but she has always resisted. I live a couple of hours away, so I was not there to give Mum the help she needs and it worried me. When events led to Mum finally agreeing one weekend, I phoned 4 companies that had been recommended to me. Having spoken to GoodOaks Homecare they were without doubt the best option, but even then I was worried that my Mum wouldn't accept them and wouldn't let a Carer into her home. Ana is brilliant at her job and made sure that everything was organised and immediately put Mum at ease. The team of Carers help Mum out with her medication (having contacted the GP to see exactly what she should be taking), take her to appointments and do tasks around the house Mum cannot manage. GoodOaks Homecare is a lovely company. I am so glad I found them. Ana is a godsend.

Reply from Prakash Patel, Director at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your wonderful review and for taking the time to share your experience. We completely understand how difficult and emotional it can be when a loved one first needs support at home, especially when you live further away and cannot always be there in person.

We are delighted to...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (23)

News
  • 05 Aug 2026

    We're Hiring! Every visit you make has the power to brighten someone's day. At GoodOaks Homecare, we're looking for kind, compassionate people to join our growing team and help people...

  • 05 Aug 2026

    We're Hiring! Every visit you make has the power to brighten someone's day. At GoodOaks Homecare, we're looking for kind, compassionate people to join our growing team and help people...

  • 04 Aug 2026

    Today, we're celebrating the incredible assistance dogs who make such a positive difference to people's lives every single day. For many older adults, an assistance dog is much more than...

Awards / Recognitions (6)

  • 29 May 2026Recipient: GoodOaks Homecare
  • 31 May 2023Recipient: GoodOaks Homecare
  • 31 Mar 2022Recipient: GoodOaks Homecare

Accreditations

There are no accreditations posted yet for GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable.

Meet the Team (3)

Ana Sirbu
Ana SirbuJob Title:Registered ManagerJoined: 2026

I am passionate about delivering high-quality, person-centred care, with over 10 years of experience supporting people to remain safe, independent, and confident in their own homes. I am committed to helping individuals feel respected, valued, and able to live fulfilling lives while continuing to do the things they enjoy most.

I have extensive training and experience supporting people living with dementia, those at risk of falls, individuals recovering after stroke, and people managing long-term conditions such as diabetes, reduced mobility, frailty, and other age-related health needs. I understand how important reassurance, consistency, and compassionate support are in maintaining both confidence and well-being.

I take pride in tailoring each person’s support to their individual needs and preferences, ensuring they remain comfortable, safe, and independent at home for as long as possible.

Alongside direct care, I am dedicated to supporting my colleagues and working collaboratively as part of a professional team, sharing knowledge and contributing to a positive and respectful care environment.

My work is guided by strong values of kindness, dignity, reliability, and professionalism. I believe trust is at the heart of excellent care, and I always strive to provide support that is safe, responsive, and delivered to the highest standards.

Karsh Patel
Karsh PatelJob Title:DirectorJoined: 2026

Karsh is deeply committed to delivering high-quality, person-centred care and is driven by a strong belief that everyone should have the opportunity to remain independent and comfortable in their own home with the right support in place. His work is guided by a genuine desire to make a positive difference not only to individuals and families, but to the wider community.

He is actively involved in local charities, professional networks, and community associations, working collaboratively with partners to improve access to support and services that help people live safely and confidently at home. Karsh strongly believes that good care extends beyond service delivery and includes building meaningful relationships within the community.

With a values-led approach, he promotes dignity, respect, reliability, and compassion in everything he does. He is passionate about supporting both clients and care professionals, creating an environment where high standards, teamwork, and continuous learning are encouraged.

Karsh’s ethos centres on giving back to the community, strengthening local connections, and ensuring that care remains personal, responsive, and truly centred around each individual’s needs and wellbeing.

Kyra Cross
Kyra CrossJob Title:Senior Administrator & Carer

Kyra is passionate about delivering high-quality, person-centred care, with many years of experience supporting people to remain safe, independent, and confident in their own homes. Having lived in St Albans for over 20 years, she has built a strong connection with the local community and understands the importance of helping people remain comfortable and independent in the place they know and love most. She is dedicated to ensuring individuals feel respected, valued, and supported to continue enjoying the activities and routines that matter most to them.

She has extensive training and experience supporting people living with dementia, individuals at risk of falls, those recovering after a stroke, and people managing long-term conditions such as diabetes, reduced mobility, frailty, and other age-related health needs. Kyra understands how important reassurance, consistency, and compassionate support are in maintaining confidence, independence, and overall well-being.

Kyra takes pride in tailoring each person’s care and support to their individual needs and preferences, helping them remain safe, comfortable, and independent at home for as long as possible. Her long-standing presence within the St Albans community has strengthened her appreciation for delivering care that is both personal and built on trust and genuine relationships.

Frequently Asked Questions about GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

How many Carers does GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable employ?

GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable employs 10 carers.

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