






Where a person lives shapes who they are. Familiar rooms, routines, memories, the favourite armchair, the view from the window — these aren't small comforts. They hold a person together. Care belongs where a life is centred. And that is the job: helping older people to stay at home, fundamentals taken care of, free to live on their own terms.
SureCare helps with washing, dressing, using the loo; meals and medication;...
Where a person lives shapes who they are. Familiar rooms, routines, memories, the favourite armchair, the view from the window — these aren't small comforts. They hold a person together. Care belongs where a life is centred. And that is the job: helping older people to stay at home, fundamentals taken care of, free to live on their own terms.
SureCare helps with washing, dressing, using the loo; meals and medication; getting to appointments; social outings, shopping and chores. All in the company of someone who knows you: the same small team of carers, not a different face each week.
Care staff are paid properly and looked after, staff turnover very low: care is a relationship, and relationships need continuity. It's a service to a person. The moment it's about the rota, it isn't care, it's logistics.
SureCare also supports dementia, physical disability, learning disability and complex care, covering everything from daily visits to all-day, overnight, 24-hour and live-in care.
Care Provided by SureCare (Dumfries & Galloway)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact SureCare (Dumfries & Galloway) to get a personalised quote:
We are here to help and can usually find a practical solution to flex on hours and fees where required.
The price(s) shown are provided by the agency. Contact SureCare (Dumfries & Galloway) for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
Good to Know
Group / Owner
- SureCare
- Private Owned
Person in charge
- Sharon Morrow (Registered Manager)
SureCare (Dumfries & Galloway) Reviews (2)
SureCare (Dumfries & Galloway) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time SureCare (Dumfries & Galloway) has 2 reviews.
We had to arrange a care package for my wife's elderly mother at very short notice when she was being discharged from hospital following surgery after a fall. She was 89. From the initial contact with Peter to the first visit by Sharon ( SureCare Manager ) to assess needs and get core information...
We had to arrange a care package for my wife's elderly mother at very short notice when she was being discharged from hospital following surgery after a fall. She was 89. From the initial contact with Peter to the first visit by Sharon ( SureCare Manager ) to assess needs and get core information re my mother-in-laws home the service was outstanding. Once the care requirements were established the actual service provided was exceptional with lovely carers and a very professional approach to meet all needs. When a change of carer was needed for whatever reason the new member of staff was always introduced by a known face which was very important to my mother in law. Fortunately support was only needed for a period of 6 weeks until there was a full return to independent living. The package provided could probably be best described as support rather than care and was exactly what was required.
Thank you too for your kind words about Sharon and our carers. I'll make sure they see them.
Best of all, after six weeks your mother-in-law no longer needed us and was able to return to...
Thank you, Alan. This is a lovely review to receive and I really appreciate you taking the time to write it.Thank you too for your kind words about Sharon and our carers. I'll make sure they see them.
Best of all, after six weeks your mother-in-law no longer needed us and was able to return to living independently. We really couldn't ask for a better result than that.
Very best wishes to you all,
Peter
SureCare Dumfries & Galloway
. It's been a long, heartbreaking, arduous and frustrating...
. It's been a long, heartbreaking, arduous and frustrating journey being unable to find care in our home area.
I can't explain the relief when finally we heard from Sure Care that they were able to help me with my husband's care. My husband has multiple care needs and requires lots of support, help, kindness, respect, knowledge & experience in effective caregiving. Sure care supports us with all my husband's requirements. The carers are so kind, supportive and very respectful towards both my husband and myself and even the pets!. The carers help my husband with all activities of daily living and help him to live as normal a life as possible given his conditions.
Thank you Sure Care for all your help support and kindness.
Dear Fiona, Thank you so much for taking the time to write this - it really does mean a great deal to us. I know how long and difficult the journey has been in trying to find the right care locally, and I'm very glad that we've been able to support you and your husband at last.
Kindness, respect...
Dear Fiona, Thank you so much for taking the time to write this - it really does mean a great deal to us. I know how long and difficult the journey has been in trying to find the right care locally, and I'm very glad that we've been able to support you and your husband at last.
Kindness, respect and genuine support matter enormously in care, particularly where needs are complex, and I'm very pleased to hear that this has been your experience with our team. I'll make sure your comments are shared with the carers involved - it means a great deal to them to know their work is felt and appreciated.
Thank you again for your trust, and for your very generous words.Yours Sincerely,
Peter
News (0)
There are no news items for SureCare (Dumfries & Galloway).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SureCare (Dumfries & Galloway).
Accreditations
There are no accreditations posted yet for SureCare (Dumfries & Galloway).
Meet the Team (2)

"Our region is full of vibrant, active over-70s who treasure their independence and rightly expect to be treated as equals."
I grew up helping in my...
"Our region is full of vibrant, active over-70s who treasure their independence and rightly expect to be treated as equals."
I grew up helping in my parents’ care home, seeing how thoughtful support transforms daily life. That experience shaped a career devoted to high standards and respect for those we serve.
I progressed through care home management, then moved into NVQ/SVQ training and coaching before returning to senior care leadership — building services that value staff as much as clients.
Today, I lead our care team, recruiting, nurturing, and retaining the talent to deliver outstanding home care people deserve across Dumfries & Galloway.
"Our region is full of vibrant, active over-70s who treasure their independence and rightly expect to be treated as equals."

"We don't think it's enough just to help our service users ‘get by'. Our goal is to help them thrive — on their own terms, in their own homes."
A...
"We don't think it's enough just to help our service users ‘get by'. Our goal is to help them thrive — on their own terms, in their own homes."
A serial entrepreneur with 25+ years’ global experience, I helped drive Johnnie Walker’s growth in Asia before launching eight successful start-up ventures in China & Europe.
Caring for my parents, both with dementia, revealed the gulf between basic care and care that actively enriches quality of life. The experience shaped my resolve to raise standards and rethink home care.
Now back in D&G, I’m using my business and innovation skills to build a care service that honours older people’s wit, wisdom, experience, and values.
Frequently Asked Questions about SureCare (Dumfries & Galloway)
How many Carers does SureCare (Dumfries & Galloway) employ?
SureCare (Dumfries & Galloway) employs 26 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Dumfries & Galloway) to verify any information. View our terms and conditions. SureCare (Dumfries & Galloway) has an Enhanced Service -what an Enhanced Service includes.