I genuinely cannot recommend this company highly enough. The communication from them,Amy C(Sister of Client/Service User)
SureCare is the 5th agency I've tried and my opinion is that it's simply the most professional,Nigel B(Son of Client/Service User)
I genuinely cannot recommend this company highly enough. The communication from them,Amy C(Sister of Client/Service User)
SureCare is the 5th agency I've tried and my opinion is that it's simply the most professional,Nigel B(Son of Client/Service User)
SureCare Stourbridge, Hagley & Halesowen is a trusted provider of high-quality domiciliary care and support services for people of all ages and abilities. Dedicated to promoting independence, dignity, and wellbeing, the team delivers personalised care solutions that enable individuals to remain in the comfort of their own homes for as long as possible.
Led by a compassionate and experienced management team, SureCare Stourbridge offers a wide range of flexible services, including...
Care Provided by SureCare Stourbridge, Hagley & Halesowen
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £23 - £30
- Weekly Live-in Care Fees: £1,100 - £1,600
At SureCare Stourbridge, Hagley & Halesowen, we know that no two people are the same, and neither are their care needs. That’s why our services are tailored to each individual.
No hidden costs. No surprise charges. Just high-quality, compassionate care you can trust.
Get in touch today for a free, no-obligation chat about how we can support you or a loved one.
Contact SureCare Stourbridge, Hagley & Halesowen to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- SureCare
- Private Owned
Person in charge
- Miguel De Sa Camelo (Registered Manager)
SureCare Stourbridge, Hagley & Halesowen Reviews (8)
SureCare Stourbridge, Hagley & Halesowen has a Review Score of 9.6 (9.629) out of 10, based on 8 reviews in the last 2 years.
Over all time SureCare Stourbridge, Hagley & Halesowen has 8 reviews.
To say that the manager acted quickly in putting care in place for us with is an understatement. He made us all feel reassured and relieved at a difficult time. It is clear that the highest standards are kept to and we are extremely impressed with the kindness, care, calmness, friendliness, professionalism and capability of carers and all staff. The reports after each visit are detailed and reassure the family and advise us if there any issues. The service is helping my mom-in-law to be as independent as possible and she loves the social interaction with the carers. The personal care is provided with care and respect in a way that she maintains her dignity and nothing she needs seems to beyond their abilities and willingness. We can't recommend the company highly enough!
Thank you so much for your kind review.
I'm truly pleased we were able to act quickly and provide reassurance at such a difficult time. It's wonderful to hear that the team's kindness, professionalism and calm approach have made a positive difference, and that your mom-in-law feels supported...
Miguel went over and beyond our expectations by travelling a fair distance to complete this job to his usual high standards and for a very reasonable price. As usual, communication was EXCELLENT.
Would not hesitate to recommend!
Thank you so much for taking the time to leave such a thoughtful review. It truly means a great deal to us.
We're honoured that you trusted SureCare to support you at such an important and emotional time. I'm really pleased to hear that the final clean met your expectations and that our...
I find the service that I have asked for a very professional and friendly service,this will help with a lot of things such as cleaning the white paint work in all my rooms.i find it a very worthwhile and friendly service,and also worth £50 for once a month.
Thank you very much for your kind review. We're really pleased to hear that you've found our service both professional and friendly, and that it's making a positive difference, especially with maintaining the white paintwork in your rooms.
We're glad you feel the service offers good value and...
Well my very complex needs are more than catered for and I get more astonished by the week as to how flexible sure care can be and is. I think if I wanted a ticket to the moon and it could be arranged they would find the way to do it. I do have extremely complex needs and nothing is beyond there capability. Thank you surecare. No one supplies a care package as complete and unique as you do.
Thank you so much for taking the time to leave such a thoughtful and generous review.
We are truly grateful for your kind words and for the trust you place in SureCare. Supporting people with complex and individual needs is something we take great pride in, and it means a lot to know that our...
I genuinely cannot recommend this company highly enough. The communication from them, in particular Miguel, has been outstanding. They are caring, compassionate and truly professional. The cleaning was carried out to an extremely high standard. I would highly recommend surecare Stourbridge to anyone. One of the best companies I have ever dealt with.
We're truly grateful for your kind words and thrilled to hear that you were happy with our service. At SureCare Stourbridge, Hagley & Halesowen, we pride ourselves on combining professionalism with genuine care and compassion - so it means a lot to know this came through in your experience. I'll be sure to share your lovely comments with the team.
I'm also impressed by the level of communication I have with the manager and the super-helpful access to the family portal.
We're several weeks in now and starting to firm up how SureCare can best support my mother and relieve some of the responsibility I currently undertake.
Over the past few years, my mother and I have trialled various care providers, but, possibly because my mother has mental capacity and can self-care to a large extent, the agencies have found the role of companionship difficult to fulfil.
SureCare is the 5th agency I've tried and my opinion is that it's simply the most professional, adaptable and communicative of them all.
Thank you so much for taking the time to share your experience with SureCare. We're delighted to hear that you felt reassured right from your initial enquiry and that our team has been able to provide the professional support and communication you were looking for.We understand how important it is...
Couldn't of asked for a better service! The manager has been so supportive, compassionate and provided the best care to our family member in need aswell as Continued support for us all. Nothing is to much to ask and he really has gone above and beyond. Definitely recommend his services of care, cleaning and the support you never knew you needed so much! Thank you again.
Thank you so much for your kind words. We're truly delighted to hear that you felt supported and cared for throughout. Going above and beyond is at the heart of what we do, and it means a lot to know this has made such a difference for your family. Your recommendation is greatly appreciated, and we'll continue to be here for you whenever you need us.
The manager came out and did an assessment with my dad, listened to what my dad had to say but also listened to us and built a good report from that. Then once the needs for my dad was understood, asked when we wanted his care to start. We agreed to the monday and come 8am there the manager ready. He has built a wonderful relationship with my dad and slowly building the trust.
Thank you so much for taking the time to share your experience. We're delighted to hear that the assessment process was positive and that we were able to start care promptly as agreed. Building trust and strong relationships is at the heart of what we do, so it's wonderful to know your dad feels...
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (1)
- Posted: Friday 03 Oct 2025Two brothers have launched a new home care company in the West Midlands. Afzal and Amar Khan have set up SureCare Stourbridge, Hagley and Halesowen. The pair have secured their...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SureCare Stourbridge, Hagley & Halesowen.
Meet the Team (1)
Miguel Camelo is the Registered Manager of SureCare Stourbridge, Hagley & Halesowen, bringing over 11 years of dedicated experience in the adult social care sector. Passionate about delivering high-quality, person-centred care, Miguel’s career has progressed from frontline caregiving to senior management roles, giving him a deep understanding of every aspect of care delivery.
Starting as a carer, Miguel quickly rose through the ranks, serving as a Senior Carer, Care Coordinator, Registered Manager, Area Manager, and Operations Manager, before taking on the leadership of the Stourbridge branch of SureCare. His hands-on experience is matched by his commitment to professional development, holding a Level 5 NVQ in Adult Social Care and specialising in quality, compliance, safeguarding, and team development.
Known for his approachable nature, attention to detail, and drive for excellence, Miguel is dedicated to creating a supportive environment for both clients and care professionals. Under his guidance, SureCare Stourbridge is focused on providing compassionate, consistent, and high-standard care that makes a real difference in people’s lives.
Frequently Asked Questions about SureCare Stourbridge, Hagley & Halesowen
How many Carers does SureCare Stourbridge, Hagley & Halesowen employ?
SureCare Stourbridge, Hagley & Halesowen employs 7 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Stourbridge, Hagley & Halesowen to verify any information. View our terms and conditions. SureCare Stourbridge, Hagley & Halesowen has an Enhanced Service - more info.