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Urban Group of Care

Unit 128, 121 Brooker Road, Waltham Abbey EN9 1JH
Urban Group of Care Logo
Urban Group of Care logo
Urban Group of Care, Waltham Abbey
Urban Group of Care, Waltham Abbey
Urban Group of Care, Waltham Abbey

Urban Group of Care is a domiciliary service dedicated to providing high-quality care. Registered with the Care Quality Commission (CQC), they specialise in delivering personalised care solutions to adults.

Whether you are looking for someone to help just a few hours a week, or need comprehensive 24-hour assistance, Urban Group of Care provides Care provides care professionals who are: thoroughly screened, extensively trained, insured and bonded, matched to your preference, professional,...  

Care Provided by Urban Group of Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26 - £30
  • Weekly Live-in Care Fees: £1,150 - £1,400

Fees and Funding are based on Individual Care Needs and are clearly outlie in Advance.

The price(s) shown are provided by the agency. Contact Urban Group of Care for full pricing details and T&Cs.

Contact Urban Group of Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Urban Group of Care Ltd
  • Private Owned

Person in charge

  • Regina Abanum (Manager)

Urban Group of Care Reviews (3)

9.0

Urban Group of Care has a Review Score of 9.0 (9) out of 10, based on 3 reviews in the last 2 years. Over all time Urban Group of Care has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from Jennifer S (Client / Service User) published on 3 February 2026 Submitted via Website
Overall Experience

My experience of the urban group is amazing. They really have helped to improve my quality of life. I feel safe in their care knowing they are trustworthy is wonderful. I have never come across an caring agency as incredible as the urban group. I am honoured to know the agency.

Reply from Amarachi Abanum, Director at Urban Group of Care
Dear Jennifer thank you for taking the time to share your experience with The Urban Group. We are deeply appreciative of your feedback and pleased to learn that our services have positively impacted your quality of life.

Ensuring safety, trust, and high-quality care for those we support is at the...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Adam M (Son of Client) published on 17 October 2025 Submitted via Website
Overall Experience

The manager has been extremely professional, friendly and courteous from the first moment. Arranging an introduction meeting with our 90 year old mother. She developed a relationship with our mother immediately, and is clearly a very caring, empathic and knowledgable person. She manages to be kind , caring and professional. Our mother is confident to be with her and it is reassuring for us that she is with this care provider. We are new to having to use a care service, however it feels like we couldn't have made a better choice. Have nothing but praise.

Reply from Amarachi Abanum, Director at Urban Group of Care

Thank you to you and your family for taking the time to share such kind words. Were so pleased that youre happy with how things are going, and we truly enjoy working with you. We appreciate your trust and look forward to continuing this journey together!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G M (Daughter of Client) published on 29 July 2025 Submitted via Website
Overall Experience
The manager provided at-home care to my 94 year old mother. Her main career is working at senior level in care homes.
That mix of knowledge of one to one care and how group care works makes the manager an outstanding carer. My mum had complete trust in her and for good reason. The manager always offered sound advice delivered with kindness, underpinned by depth of knowledge. She carried out all my mum's care needs.
She would be an asset to any care related situation.

Please note the 5star 'staff' review refers to the manager specifically

Reply from Amarachi Abanum, Director at Urban Group of Care

Thank you so much for your kind review. We're truly grateful for your feedback and delighted to hear that you've had a positive experience with our care team. Providing compassionate, person-centred support is our top priority, and your words mean a great deal to us all.If there's ever anything more we can do, please don't hesitate to get in touch.Warm regards, Director .On behalf of UGOC

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Urban Group of Care.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Urban Group of Care.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Urban Group of Care

How many Carers does Urban Group of Care employ?

Urban Group of Care employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Urban Group of Care to verify any information. View our terms and conditions. Urban Group of Care has an Enhanced Service - more info.