ABC Care Newport

57b Lower Dock Street, Newport NP20 1EF
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9.3 4 Reviews
  • ABC Care Newport, Newport
ABC Care Newport is dedicated to providing compassionate, personalised domiciliary care services tailored to the individual needs of each client. The mission, 'Tailored with you, for you', ensures that the service users are at the heart of every decision, starting with an initial assessment.

The team offer a wide range of care services, providing 24/7 support in the comfort of your own home. This allows you to maintain your lifestyle, surrounded by your personal belongings and cherished memories. With over many years of experience, the team combines expertise with a compassionate approach, making ABC Care Newport the trusted choice for home care. ABC care support adults aged 18 and over, including those with chronic conditions, disabilities, learning disabilities, and individuals requiring ongoing assistance, while also providing families with an alternative to residential care.

Range of needs ABC CARE support:
•        Personal Care
-        Help with bathing, showering, and toileting
-        Assistance with dressing and grooming
-        Support with eating and drinking
-        Help with mobility (e.g., getting in and out of bed)
•        Medication Support
-        Assistance with taking prescribed medication
-        Monitoring and recording of medication intake
-        Coordination with pharmacies or district nurses
•        Health-Related Tasks
-        Support with catheter or stoma care (under guidance of health professionals)
-        Rehabilitation and Reablement
-        Support with Daily Living and Routines
-        Companionship and Emotional Support
•        Palliative and End-of-Life care
•        Domestic Support
-        Support for unpaid Carers e.g. family members
-        Night sits
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Care Provided by ABC Care Newport

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20
  • Weekly Live-in Care Fees: from £1750

Competitive prices, negations welcome.

These prices are only a guideline, please contact ABC Care Newport to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • ABC Care Newport

Person in Charge

  • Gail Sherrard (Registered Manager)

ABC Care Newport Reviews (4)

9.3

ABC Care Newport has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time ABC Care Newport has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to ABC Care Newport
  • 3
  • 1
Total of 4, showing 1-4
Review from H W (Niece of Client) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Super, amazing. The whole team from management to hands on care staff were hugely supportive and helped make decisions and plans. They were able to arrange home care very swiftly to enable a hospital discharge and were then very flexible re providing overnight care and or day visits. Care staff were
competent at using equipment to help with mobility. Personal care was attended, medication reminders and light meals prepared all in a professional manner. All carers we had contact with were good but we were fortunate to have one main carer who provided the continuity that is so important. He, Mark, went over and above not just with hands on care but being a great support with the added benefit of being flexible in a swiftly changing situation. He fortunately alongside being compassionate he had a sense of humour. Thankyou to the team and also a special mention to Lisa and Gale for getting the plans right.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Claire O (Daughter of Client) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service providers highly recommended. They go over and above there services and very accommodating for the care of my mum, with change of dates and times when needed and with extra care if needed
Reply from Gail Sherrard, Registered Manager at ABC Care Newport
We thank you for your kind and positive comments and wish to reassure you and the family that we will always strive to go above and beyond to ensure your mother is well cared for and feels happy and…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E P (Daughter of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company and the girls really are lovely and caring. Lisa and Gayle came to do an assessment to help my mother and they provided everything we asked for and what my mother needed. We have also used another company but abc come out on top. Thanks girls for everything.
Reply from Gail Sherrard, Registered Manager at ABC Care Newport
We as a service provider thank you for the kind and positive response.
It makes us very proud that you, as a family feel we deliver safe and quality service to reassure all. We will always strive to…read more
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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Deborah R (Daughter of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to say from point of contact with ABC care they have been nothing but outstanding.
Friendly, compassionate, helpful in every way, shape and form.
My mother is very happy with her carer and enjoys her carers company and looks forward to seeing her and the help she has is enabling her to stay
in her own home independently.
Nothing is too much trouble for ABC and only a phone call away.
I cannot recommend them highly enough. I totally have peace of mind knowing that she is being cared for them. I would rate them 10/10
Reply from Gail Sherrard, Registered Manager at ABC Care Newport
Thank you for your kind and positive response. Its is a pleasure to deliver a safe and high quality service to your mother, in the knowledge we make a difference to her life and give you as a family…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for ABC Care Newport is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for ABC Care Newport is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for ABC Care Newport is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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Meet the Team (0)

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Frequently Asked Questions about ABC Care Newport

What Type of Services does ABC Care Newport offer?

ABC Care Newport offers Home Care.

How many Carers does ABC Care Newport employ?

ABC Care Newport employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ABC Care Newport to verify any information. View our terms and conditions. ABC Care Newport has an Enhanced Service - more info.