Smithridge Homecare Hereford and Worcester

Jubilee Offices, Office 7a, Faraday Road, Hereford HR4 9NS
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9.1 4 Reviews
  • Smithridge Homecare Hereford and Worcester, Hereford
Smithridge Homecare believe that care should feel like family.
Proudly serving Hereford, Worcester and surrounding rural communities, Smithridge Homecare Hereford and Worcester provide compassionate, person-centred homecare that helps people live safely, comfortably and independently in their own homes.

Whether you or your loved one needs a helping hand with daily routines, support after hospital discharge, or friendly companionship, dedicated local carers are here to make every day brighter. Smithridge Homecare Hereford and Worcester focus on dignity, consistency and genuine human connection - values at the heart of everything.

Services include:

Personal care and assistance with daily living

Companionship and social visits

Medication support and wellbeing checks

Meal preparation and household help

Respite care for family carers

Dementia and specialist care

Care staff are fully trained, DBS checked and supported to deliver high-quality, reliable care with warmth and respect. Smithridge Homecare Hereford and Worcester tailor every care plan to the individual - because no two people’s needs are the same.

If you’re looking for trusted, local homecare in Hereford or Worcester, choose Smithridge Homecare - where compassion, reliability and independence comes first.
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Care Provided by Smithridge Homecare Hereford and Worcester

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31
  • Weekly Live-in Care Fees: from £1800

These prices are only a guideline, please contact Smithridge Homecare Hereford and Worcester to find out the exact price for your requirements.

Contact Smithridge Homecare Hereford and Worcester to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Smithridge Homecare Hereford and Worcester to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Rebecca Gossage and Karen Gibbons (Managers)

Smithridge Homecare Hereford and Worcester Reviews (4)

9.1

Smithridge Homecare Hereford and Worcester has a Review Score of 9.1 (9.125) out of 10, based on 4 reviews in the last 2 years.
Over all time Smithridge Homecare Hereford and Worcester has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to Smithridge Homecare Hereford and Worcester
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from S P (Daughter of Client) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been receiving care from the team for a year.
Office staff are always on hand and quick to respond when extra help is needed, or in an emergency. They have advised me along the way regarding measures for keeping Mum safe, including the use of a pendant alarm.
The carers have taken the time
to get to know Mum and her daily routine, and update the help that is needed as they go. They listen when she's feeling low and help with anything around the house that Mum struggles with. They are punctual and attentive, and add a sense of humour to the mix, when appropriate.
I'm always kept updated with any concerns or queries that the carers have on their visits, which gives me peace of mind.
Both Mum and I get on well with the carers. It's all about teamwork, and there's nothing that needs to be changed. Mum is being very well looked after, and I'm happy to continue with this lovely team.
Reply from Rebecca Gossage, Operations Manager at Smithridge Homecare Hereford and Worcester
Thank you so much for taking the time to share such a detailed and heartfelt review. It truly means a great deal to us. We're delighted to hear that your mum has felt well supported over the past year…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anthony M (Son of Client) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service they are always there to help and listen to yours needs and do there upmost to for fill your request.The staff are attentive and focused on what needs to be done and really friendly.
Reply from Rebecca Gossage, Operations Manager at Smithridge Homecare Hereford and Worcester
Thank you so much for your wonderful review. We're truly pleased to hear that you've found our team attentive, friendly and focused on meeting your needs. Listening and supporting you to the best of…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S G (Client) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find Karen and jade very helpful if we have a problem
They go above and beyond to help if we need a carer to come in at short notice they will shuffle the rota around
I don't have any issues
We as a family have been with Karen and jade for nearly 4 years
Great job They do
Reply from Rebecca Gossage, Operations Manager at Smithridge Homecare Hereford and Worcester
Thank you so much for sharing such a thoughtful review. We're delighted to hear how helpful Karen and Jade have been. They always strive to go above and beyond, and it's wonderful to know their…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Marion W (Client) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant, kind service, with a few laughs as well.
Reply from Rebecca, Operations Manager at Smithridge Homecare Hereford and Worcester
Thank you so much for your lovely words! We're delighted to hear that you're happy with our service - and enjoy a few laughs along the way. Bringing comfort, care and a little joy into each visit is…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.1 (9.125)

Overview of Review Score

The Review Score of 9.1 (9.125) out of 10 for Smithridge Homecare Hereford and Worcester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Smithridge Homecare Hereford and Worcester is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Smithridge Homecare Hereford and Worcester is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (5)

Rebecca

Rebecca Gossage

Job Title: Manager Joined: 2025

Rebecca is the CQC Registered Care Manager for our Hereford branch and also serves as Operations Manager for Smithridge Homecare Ltd. With a wealth of experience and a deep passion for delivering high-quality care, Rebecca ensures that our services run smoothly and meet the highest standards. She is dedicated to supporting both staff and service users, always leading with compassion and professionalism. Rebecca’s approachable nature and commitment to excellence help make Smithridge Homecare a place where people truly feel valued and cared for.

Karen

Karen Gibbons

Job Title: Care Manager Joined: 2025

Karen is passionate about providing the highest standard of care and takes pride in getting to know each of her service users personally, ensuring their needs are always met with kindness and respect. Karen is equally dedicated to supporting her team and creating a positive, caring environment for everyone. Her warmth, compassion and commitment make her a true asset to Smithridge Homecare Ltd.

Jade

Jade Mitchell

Job Title: Care Coordinator Joined: 2025

Jade is our Care Coordinator at Smithridge Homecare Ltd and plays a key role in keeping everything running smoothly day to day. She works closely with both our care team and service users to make sure care plans are well organised and tailored to each individual’s needs. Jade’s friendly approach, attention to detail, and genuine passion for helping others make her an important part of our Hereford branch team.

Bramble

Bramble

Job Title: Chief Paw-ductivity Officer Joined: 2025

Bramble joined the Smithridge Homecare office team with one clear mission - to boost morale and demand belly rubs on schedule. When she’s not supervising snack breaks or greeting visitors with a wagging tail, she’s hard at work making sure everyone’s stress levels stay low and smiles stay high.
Her key skills include tail-wag diplomacy, nap-time efficiency and expert biscuit detection. A true team player, Bramble ensures the office runs smoothly (and that no sandwich goes unguarded).

Hank and Berlin

Hank and Berlin

Job Title: Joint Heads of Pup-lic Relations Joined: 2025

Berlin and Hank are the dynamic duo of the Smithridge Homecare office - masters of mischief, morale and mid-morning cuddles.
As the official “Heads of Pup-lic Relations,” their main duties include greeting visitors with wagging enthusiasm, inspecting every snack that enters the building and making sure no meeting runs too seriously.
When they’re not on patrol for treats, you’ll find them perfecting their napping technique or engaging in a spirited game of “who can snore louder.” Together, they keep the team’s tails wagging and the smiles coming.

Frequently Asked Questions about Smithridge Homecare Hereford and Worcester

What Type of Services does Smithridge Homecare Hereford and Worcester offer?

Smithridge Homecare Hereford and Worcester offers Home Care.

How many Carers does Smithridge Homecare Hereford and Worcester employ?

Smithridge Homecare Hereford and Worcester employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Smithridge Homecare Hereford and Worcester to verify any information. View our terms and conditions. Smithridge Homecare Hereford and Worcester has an Enhanced Service - more info.