Caremark North Norfolk & Great Yarmouth

7-11 Overstrand Road, Cromer NR27 0AH
Review Us
9.5 5 Reviews
  • Caremark North Norfolk & Great Yarmouth, Cromer
Caremark North Norfolk & Great Yarmouth delivers professional, personalised home care and support for adults across the local community and is registered with the Care Quality Commission (CQC). Whether it’s assistance with daily living, personal care, companionship, or more specialised support, the caring team is dedicated to helping people live safely, independently, and comfortably in their own homes. As a family-run office based in Cromer, they are deeply connected to the community and passionate about providing care you can rely on. They proudly serve North Norfolk, Great Yarmouth, Cromer, Holt, and the surrounding areas.

Care Provided by Caremark North Norfolk & Great Yarmouth

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £40
  • Weekly Live-in Care Fees: from £1695
Contact Caremark North Norfolk & Great Yarmouth to confirm what's included and receive a personalised quote based on your needs.

Contact Caremark North Norfolk & Great Yarmouth to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark North Norfolk & Great Yarmouth to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Sarah Millard (Manager)

Caremark North Norfolk & Great Yarmouth Reviews (5)

9.5

Caremark North Norfolk & Great Yarmouth has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time Caremark North Norfolk & Great Yarmouth has 5 reviews.

Overall Experience
  • 5
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Date Published
  • 5
  • 5
  • 5
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Reviewer Connection to Caremark North Norfolk & Great Yarmouth
  • 2
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  • 1
Total of 5, showing 1-5
Review from D J (Daughter of Client) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark assessed mum within a few days of requesting and included us when planning her care. They were able to start care soon after and have allowed us to access daily updates via the app which is very reassuring as we do not live nearby.
Reply from Kawan Mirzayi, Managing Director at Caremark North Norfolk & Great YarmouthThank you so much for your lovely feedback. We're glad we could support your mum quickly and keep you reassured with the daily updates, especially from a distance. It really means a lot to our team.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Anna S (Daughter of Client) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark have been fantastic at helping us to assess and determine and deliver support to my dad. They took a very non judgmental approach as my dad was not accepting of the need for care, but they have been able to work with us to build a rapport with my dad so he was more accepting. They have communicated
well with us throughout and have been flexible to change the hours and days to suporr dad even offering extra visits if needed. The carers are kind and compassionate to dad and he has really started to bond with them. Thank you so much. We as a family would really recommend.
Reply from Kawan Mirzayi, Managing Director at Caremark North Norfolk & Great YarmouthThank you so much for your kind words. We're really pleased we could build a good rapport with your dad and support him. It's great to hear he's bonding with the carers and that the flexibility has helped your family.

We truly appreciate the recommendation.
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  • Treated with Dignity
  • Value for Money
Review from Dorothy C (Friend of Client) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff were clean, efficient & helpful. Most of all they were also friendly & kind, nothing was too much trouble. I have since recommended Caremark to a friend & would not hesitate to recommend to others.
Reply from Kawan Mirzayi, Managing Director at Caremark North Norfolk & Great YarmouthHi Dorothy,
Thank you so much for the lovely review. It really means a lot to hear that the team were kind, friendly and helpful, that is exactly what we aim for.
I really appreciate you recommending us to a friend as well. Word of mouth means a lot to our local team, so thank you for the support.

Warm regards
Caremark Team
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Review from B H (Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've only been with Caremark a short while, and I already feel like a valued, supported customer, not just a 'care package'. I've used many care agencies over the years, and can honestly say these guys are great!
Reply from Kawan Mirzayi, Managing Director at Caremark North Norfolk & Great YarmouthHi,

Thank you so much for taking the time to leave such a lovely review. It genuinely means a lot to us.
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Char B (Son of Client) published on 26 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark helped my mum for a short time after she came home from hospital, and they were brilliant. The carers were kind, punctual, and really put her at ease. They made sure she was comfortable, had meals ready, and everything she needed.
Even though it was only for a short period the care and professionalism
stood out straight away. We were really impressed with how smoothly everything was arranged and how friendly everyone was.
Would definitely use Caremark again if Mum ever needs support in the future.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Caremark North Norfolk & Great Yarmouth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Caremark North Norfolk & Great Yarmouth is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark North Norfolk & Great Yarmouth is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (2)

Kawan

Kawan Mirzayi

Job Title: Managing Director Joined: 2025

After four years serving in the Army, including time overseas, I learned the importance of responsibility, consistency, and looking after people properly. Those years shaped my work ethic and taught me how important it is to do things the right way, especially when others depend on you.


Following my military service, I worked in the insurance and tax sectors in roles that required high standards of organisation, compliance, and attention to detail. I spent a lot of time supporting customers through important and often stressful situations, which reinforced how vital trust, reliability, and clear communication are.


My move into the care sector is driven by personal experience. I saw firsthand the impact that poor quality care can have on someone and their family. That experience stayed with me and made me determined to build a service that families can genuinely trust and feel confident in.


Caremark North Norfolk & Great Yarmouth is my commitment to delivering high-quality, reliable care within the local community. It allows me to combine Caremark’s national standards with a strong local presence and a hands-on approach. My focus is on providing care that is respectful, compassionate, and professional, helping people remain independent in their own homes with dignity.


Outside of work, I enjoy going to the gym and spending time with my family. I have a one-year-old daughter, and some of my favourite time is spent playing with her and watching her grow.

Sarah

Sarah Millard

Job Title: Registered Care Manager Joined: 2025

I joined Caremark North Norfolk and Great Yarmouth in September 2025 to lead the launch of a new branch, taking on the opportunity to build the service from the ground up. Being involved from the very beginning has allowed me to help shape the way care is delivered locally, with a strong focus on quality, consistency, and doing things properly.


With 30 years of experience across the care sector, including hands-on care, training, teaching, and working as a care trainer. This background has given me a strong understanding of best practice, compliance, and the importance of developing care teams so they feel confident, supported, and able to deliver high-quality care every day.


Outside of work, I am a parent of three. I enjoy travelling and reading, and most weekends are spent supporting my daughter from the sidelines at her football matches.

Frequently Asked Questions about Caremark North Norfolk & Great Yarmouth

How many Carers does Caremark North Norfolk & Great Yarmouth employ?

Caremark North Norfolk & Great Yarmouth employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark North Norfolk & Great Yarmouth to verify any information. View our terms and conditions. Caremark North Norfolk & Great Yarmouth has an Enhanced Service - more info.