Alters Recruitment Southampton

Threefield House, Threefield Lane, Southampton SO14 3LP
Review Us
9.6 6 Reviews
  • Alters Recruitment Southampton, Southampton
Alters Recruitment Southampton has been providing high quality live-in and home care services in Hampshire for over 20 years.

The staff are fully qualified carers with up-to-date training which they retake on a regular basis. The agency offers round-the-clock, professional care and health care support for a wide range of clients, ensuring that they can remain at home in an environment that is comfortable and familiar while receiving the highest standards of care.

The agency provides support for people living with complex needs, elderly care, 24-hour care, live-in care, stroke care, dementia care, palliative care, multiple sclerosis, cancer care, learning disability, autism, home care/domiciliary care, mental health, respite care and overnight care or waking nights.

The Agency is CQC-regulated provider. This means that clients have peace of mind that the service they are receiving is fully regulated by an independent body for safety, effectiveness and responsiveness, meaning that clients can rest assured that the service they are promised is the service they're receiving.
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Care Provided by Alters Recruitment Southampton

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Every individual has different care needs. We tailored Care according to Individual's care needs by approaching person centred care. Please contact the branch for fees towards the care.

Contact Alters Recruitment Southampton to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Alters Recruitment Southampton to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Samantha Hewitt (Manager)

Alters Recruitment Southampton Reviews (6)

9.6

Alters Recruitment Southampton has a Review Score of 9.6 (9.550) out of 10, based on 6 reviews in the last 2 years.
Over all time Alters Recruitment Southampton has 6 reviews.

Overall Experience
  • 6
  • 0
  • 0
  • 0
  • 0
Date Published
  • 6
  • 6
  • 6
  • 6
  • 0
Reviewer Connection to Alters Recruitment Southampton
  • 2
  • 2
  • 1
  • 1
Total of 6, showing 1-6
Review from Vincent P (Client) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This in my opinion is the best care company there is, I would not wish to change companies.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alan R (Client) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superb service. Kind carers. Good communication from office. Very happy to recommend to other service providers i.e. social services or other clients.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michaela O (Partner of Client) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner was cared by Alters for over year. During November 2025 team were fantastic, very caring, treated my partner with dignity and kindness. Management team were supportive and very flexible when I requested some changes . I'll be forever grateful to Alters and all carers who helped us last year.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jan R (Daughter of Client) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since the swap to the new carer, mum has been much happier, able to communicate more effectively & play games. Dad has also appreciated his helpfulness. Mum definitely seems brighter overall.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Glynis N (Wife of Client) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I thoroughly recommend this Care Agency. The staff were exemplary and cared for my husband four times a day for over 18 months . They were very professional showing compassion, kindness and patience throughout and were honest, trustworthy and caring. This resulted in them forming a very special bond
not only with my husband but with all the members of my family as well.


I have no hesitancy in recommending Alters Care Agency to care for their loved one.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D D (Wife of Client) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are excellent at their job and they are very polite and respectful. They also ask if there is anything else they can do. They are always on time and they always make sure my husband is comfortable in bed. We look forward to them coming and we are relaxed and at ease when they are here.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for Alters Recruitment Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Alters Recruitment Southampton is calculated as follows: ( (34 Excellents x 5) ) ÷ 34 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Alters Recruitment Southampton is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Priteshkumar

Priteshkumar Paleja

Job Title: Senior Health Care Assistant Joined: 2022

Works in the Southampton Office.


Acquired Level 5 Health and Safety Management certificate.

Bhavin

Bhavin Patel

Job Title: Domiciliary Care Manager Joined: 2023

Works in the Southampton Office.


Acquired Level 5 Health and Safety Management Certificate.

Frequently Asked Questions about Alters Recruitment Southampton

How many Carers does Alters Recruitment Southampton employ?

Alters Recruitment Southampton employs 27 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alters Recruitment Southampton to verify any information. View our terms and conditions. Alters Recruitment Southampton has an Enhanced Service - more info.