Suncroft Healthcare Services Ltd

Esther brings a wealth of experience as a registered nursing having worked with the NHS, Nursing homes and Ambulance service in England. She is in charge of daily business operations, ensuring clients receive professional support, ensuring person-centred care, care planning, while ensuring safeguarding and risk management.

As the registered manager, Esther will ensure compliance with CQC Standard care requirements, staff training and recruiting, team management, and handling complaints. The focus is on ensuring staff training is aligned to the needs and requirements of individual clients as per assessment schedules.

James is a seasoned business manager and brings to the business experience in business incubation, development, and operations. safety, and risk management. His role is to ensure the business runs optimally in terms of finance and capital, workforce recruitment and managing team expectations. ensuring safety, security, and risk management for the client and staff. He ensures smooth business administration through communication with regulators, policy management, and business systems operationalisation.

James works alongside the business Nominated Individual to ensure legal and regulatory compliance with CQC, the Health and Social Care Act 2008. He also ensures the business meets Local Authority business requirements, governance, quality assurance, and monitoring.