Caremark Glasgow West

Unit 2B GF, The Wedge, 1066 Barrhead Road, Glasgow G53 5AB
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8.0 1 Review
  • Caremark Glasgow West, Glasgow
Caremark Glasgow West is a fresh, innovative, family-run home care provider registered with the Care Inspectorate (CI) in Scotland delivering exceptional care and support to people within their own homes and their community.

Based in Glasgow and covering the Central, Southside and West End, it provides person-centred care to enable people throughout the area to remain living safely and comfortably within their own home, while allowing them to live full and independent lives and retaining their dignity.

Care services are personalised to suit each individual’s needs, preferences, and budget, ranging from short home visits to full-time live-in and specialist dementia support.

The team helps people remain independent in their own homes by providing flexible, responsive care as requirements change. All care professionals are carefully vetted, fully trained, and thoughtfully matched with clients to ensure high-quality, person-centred support that enhances wellbeing and quality of life.

Care Provided by Caremark Glasgow West

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: from £25.50
  • Hourly Visiting Care Fees: from £37.50
  • Weekly Live-in Care Fees: from £1600
The price(s) shown are provided by the agency. Contact Caremark Glasgow West for full pricing details and T&Cs.

Contact Caremark Glasgow West to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Contact Caremark Glasgow West to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Emma Gray (Manager)
8.0

Caremark Glasgow West has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Caremark Glasgow West has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Caremark Glasgow West
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Total of 1, showing 1-1
Review from Sheila M (Wife of Client) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service provided by Caremark was excellent. The carer was prompt, friendly and very helpful. Sensitive to my husbands needs. He was happy and so I was happy and could relax while I was away. Will not hesitate to use again.
Reply from Neil Wilson, Managing Director at Caremark Glasgow WestThank you very much Sheila. We are delighted you had such a positive experience and are already looking forward to returning. It was a pleasure supporting your husband. Our carer had a great time too!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Caremark Glasgow West is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Caremark Glasgow West is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Glasgow West is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (1)

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Meet the Team (2)

Emma

Emma Gray

Job Title: Registered Manager Joined: 2026

Emma is absolutely delighted to be the registered care manager here at Caremark Glasgow West. With more than 10 years of experience in the Care Industry, progressing all the way from her initial role as a care assistant, where her exceptional work ethic and potential were first highlighted, to the present, Care Manager with us here at Caremark Glasgow West. Emma has a forensic knowledge of the social care landscape within the city, and her compassionate, positive and friendly manner is the perfect fit for the culture we have installed here at Caremark Glasgow West.


Emma also has extensive experience directly delivering care herself and has the same commitment to excellence and extremely high standards that Neil does, which is why they work so well together! Determined to improve the lives of people across the entirety of Glasgow West, we are thrilled to have Emma leading the care team and look forward to working together to build the best-in-class care provider across Glasgow.


Away from the office, Emma enjoys spending time with her horses, partner and children (Not necessarily in that order!)

Neil

Neil Wilson

Job Title: Managing Director Joined: 2026

With a background and degree in Finance and Economics and a string of successful businesses behind him in various fields, including Software, Events and Talent Management; Glasgow born and bred, Neil is throwing himself enthusiastically into the world of domiciliary care, which for him is a deeply personal venture:


“My wonderful mum Milly was diagnosed with dementia in 2022, and as a family we looked after her as well as we could at home for as long as we could, delivering that all-important care. We also received visits from external carers during this period of time. The issues facing them and, as a result, us as a family and most importantly Mum, were stark. Ultimately, they lacked the time, consistency, support, knowledge and skills to provide mum with the level of care she required. I knew at this moment there was no option; when the time was right, I would give everything to bring about a huge change and improvement in the level of care being provided to the people of Glasgow. That time is now. With my first-hand experience, I know what families want and need for their loved ones, I know exactly what is required from myself and our team to achieve this, and I am resolutely determined to deliver the highest quality of care to the people of Glasgow and build a lasting legacy in Mum’s honour.”


I am proud to open the first Caremark Office in Scotland, and backed by Caremark’s exceptional knowledge, support and experience, we are tremendously excited to serve and improve lives across our local communities in Glasgow West, a place I have lived all my life.”


Away from the office, you will likely find me watching or playing Sport, spending time with loved ones or firing up the BBQ…when the weather in Glasgow allows!

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Glasgow West to verify any information. View our terms and conditions. Caremark Glasgow West has an Enhanced Service - more info.