CareUK Living delivers high-quality home care through a compassionate, client-focused approach. Each individual is treated with dignity and respect, with care designed around their unique circumstances and preferences.
Support begins with a thorough assessment, enabling the team to develop a tailored care plan that adapts to the client’s evolving needs. This ensures that every person receives the right level of support while maintaining as much independence as possible.
CareUK Living Ltd offers...
CareUK Living delivers high-quality home care through a compassionate, client-focused approach. Each individual is treated with dignity and respect, with care designed around their unique circumstances and preferences.
Support begins with a thorough assessment, enabling the team to develop a tailored care plan that adapts to the client’s evolving needs. This ensures that every person receives the right level of support while maintaining as much independence as possible.
CareUK Living Ltd offers both short-term and ongoing personal care services for older adults and individuals with disabilities. Their services are designed to provide a high standard of support within the home, offering a practical alternative to hospital-based care.
Trained care professionals assist with a wide range of daily living activities, including help with meals, personal hygiene such as bathing or showering, toileting, and dressing. Additional support includes palliative care, respite services for family carers, post-hospital recovery assistance, as well as live-in and overnight care options.
Care Provided by CareUK Living Ltd - Stoke-On-Trent
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£24.63 - £30.26
Weekly Live-in Care
£1,145 - £1,500
Contact CareUK Living Ltd - Stoke-On-Trent to get a personalised quote:
Our fees are personalised to meet each individual’s needs.
The price(s) shown are provided by the agency. Contact CareUK Living Ltd - Stoke-On-Trent for full pricing details and T&Cs.
CareUK Living Ltd - Stoke-On-Trent has a Review Score of 9.5 (9.496) out of 10, based on 9 reviews in the last 2 years. Over all time CareUK Living Ltd - Stoke-On-Trent has 9 reviews.
Reviewer Connection to CareUK Living Ltd - Stoke-On-Trent
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Showing 9 reviews matching selected criteria
Review from A T (Client / Service User) published on 25 August 2026 Submitted via Postal Card•
Overall Experience
The care provided by CareUK is very good. Carers arrive punctually to their visit times, and are very caring. They treat me with dignity and are very sympathetic and patient to my needs. They greet me, and speak to me politely, and allow me to make my own choices. They treat my home/property with...
The care provided by CareUK is very good. Carers arrive punctually to their visit times, and are very caring. They treat me with dignity and are very sympathetic and patient to my needs. They greet me, and speak to me politely, and allow me to make my own choices. They treat my home/property with respect, and levels of hygiene are appropriately maintained. Contact between management and my family is regularly upheld, keeping them well informed.
↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent
Thank you for your lovely feedback. We are pleased to hear that you feel well supported and treated with dignity, respect and kindness. We will be sure to share your comments with the team.
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Review from Ruth B (Daughter of Client) published on 29 June 2026 Submitted via Website•
Overall Experience
An excellent care provider which meets all my mother's identified complex needs. My mother receives regular twice weekly support from regular carers who provide consistent high standards of care. My mother and I have an excellent relationship with the agency and there is good communication...
An excellent care provider which meets all my mother's identified complex needs. My mother receives regular twice weekly support from regular carers who provide consistent high standards of care. My mother and I have an excellent relationship with the agency and there is good communication between us. The agency provides advice outside of their designated hours whenever my mother has needed it. I highly recommend this agency who provide a reliable professional service at all times.
Thank you
↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent
Thank you so much for your kind and thoughtful review.
We are delighted to hear that your mother is receiving consistent, reliable support from our regular carers and that you feel communication with the agency has been positive. It is very important to us that families feel supported, especially...
Thank you so much for your kind and thoughtful review. We are delighted to hear that your mother is receiving consistent, reliable support from our regular carers and that you feel communication with the agency has been positive. It is very important to us that families feel supported, especially when complex care needs are involved.
Your feedback means a great deal to the whole team, and we truly appreciate your recommendation.
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Review from Lisa S (Client / Service User) published on 25 June 2026 Submitted via Website•
Overall Experience
The care I receive from CareUK Living is excellent. I have the same five carers all the time, which makes a huge difference, as consistency is important to me and my personal care needs. The carers are all lovely, professional, very caring, and conscientious. They are willing to do whatever I need....
The care I receive from CareUK Living is excellent. I have the same five carers all the time, which makes a huge difference, as consistency is important to me and my personal care needs. The carers are all lovely, professional, very caring, and conscientious. They are willing to do whatever I need. The office staff are also very good at communicating and are quick and efficient at sorting out any problems or requests. The company does charge a little bit over the amount I receive on Direct Payments, so I do have to top up the difference from my personal funds, but I don't mind because I'm receiving an excellent service. I would highly recommend this company!
↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent
Thank you so much for your lovely review and recommendation. Were delighted to hear that the consistency of your carers and the support from our office team have made such a positive difference. Your kind words mean a great deal to us all.
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Review from Julie B (Niece of Client) published on 8 June 2026 Submitted via Website•
Overall Experience
Without the calls from the carers my aunt would not be able to live at home. The ladies are very caring and carry out their duties with dignity and compassion. If ever there are any issues on either side communication is excellent and any issues are dealt with efficiently. Regular reviews of the...
Without the calls from the carers my aunt would not be able to live at home. The ladies are very caring and carry out their duties with dignity and compassion. If ever there are any issues on either side communication is excellent and any issues are dealt with efficiently. Regular reviews of the care takes place. The app used by the agency is great and keeps me updated with what care has been provided and how my aunt is.
↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent
Thank you for your lovely review. Were so pleased to hear that our carers support your aunt with dignity, compassion and kindness. Your feedback means a great deal, and well be sure to share it with the team.
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Review from Alan B (Son of Client) published on 22 May 2026 Submitted via Website•
Overall Experience
CareUK have been supplying a high standard of care and aid for twenty one months to my eighty nine year old mother, who has had Alzheimer's diagnosed for over six years.
A real patient focus, great communication dynamic. Liaising with my wife and myself to hone mum's care package to her specific...
CareUK have been supplying a high standard of care and aid for twenty one months to my eighty nine year old mother, who has had Alzheimer's diagnosed for over six years. A real patient focus, great communication dynamic. Liaising with my wife and myself to hone mum's care package to her specific health led requirements.
I thoroughly recommend their services.
↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent
Thank you so much for your kind words and recommendation. We're delighted to hear that our person-centred care and communication have made a positive difference. It is a privilege to support your mum, and we truly appreciate your trust in CareUK.
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Review from Louise G (Daughter of Client) published on 21 May 2026 Submitted via Website•
Overall Experience
All the carer's are very kind, caring and patient and all members of the staff regularly keep you updated and are very professional.
The company came highly recommended to us by a friend who was very impressed by their services and I always recommend them to anyone in need.
All the carer's are very kind, caring and patient and all members of the staff regularly keep you updated and are very professional.
The company came highly recommended to us by a friend who was very impressed by their services and I always recommend them to anyone in need.
↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent
Thank you so much for your kind words and recommendation. We're delighted to hear you've had such a positive experience with our carers and team.
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Review from Michelle T (Daughter of Client) published on 21 May 2026 Submitted via Website•
Overall Experience
I can 100% guarantee that CareUK Living Ltd will provide you with the best possible care.They carry out all tasks and care requirements to a highly efficient standard.
All the carers are friendly, respectful and thoroughly trained they truly are a dedicated team and a brilliant company. All the...
I can 100% guarantee that CareUK Living Ltd will provide you with the best possible care.They carry out all tasks and care requirements to a highly efficient standard. All the carers are friendly, respectful and thoroughly trained they truly are a dedicated team and a brilliant company. All the care staff and management get back to you straight away with any problem they will sort out very smoothly because they are so skilled and understand your every care need. They looked after both my parents together until the end of their lives and I can't thank them enough. This is what is amazing about this CareUK living they can support until the very end of the care journey, so you build a relationship with the carers and the whole team. They are someone you can trust who can cater for you every need. I can speak Very highly of this company!!! If any one's looking for a new care company chose this one for your journey they are truly five star.
I would like to thank the whole team xxxx
↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent
Thank you so much for your lovely review and kind words. It was a privilege to care for your parents, and we're truly grateful for the trust you placed in us. Your feedback means so much to the whole CareUK Living Ltd team. xxxx
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Review from Linda H (Daughter of Client) published on 29 April 2026 Submitted via Website•
Overall Experience
Overall we are very happy with the service provided. If there are any issues they are always dealt with promptly and courteously.
All carers are friendly and respectful and very understanding. Good communication between the care coordinator and ourselves. Kept well informed and have access to the...
Overall we are very happy with the service provided. If there are any issues they are always dealt with promptly and courteously.
All carers are friendly and respectful and very understanding. Good communication between the care coordinator and ourselves. Kept well informed and have access to the app to see records.
↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent
Thank you so much for your kind review. We are really pleased to hear that you are happy with the service provided and that any issues have been dealt with promptly and courteously.
It is lovely to know that the carers are friendly, respectful and understanding, and that communication with the...
Thank you so much for your kind review. We are really pleased to hear that you are happy with the service provided and that any issues have been dealt with promptly and courteously. It is lovely to know that the carers are friendly, respectful and understanding, and that communication with the care coordinator has been good. We are also glad that the app helps you stay informed and access care records.
Thank you again for your feedback and for trusting us with your care and support.
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Review from Julie J (Daughter of Client) published on 29 April 2026 Submitted via Website•
Overall Experience
When mum came home from hospital, I requested Amazing Angels to come specifically to continue looking after her, I had previous experience of the caring and kindness with the ladies from earlier in the year.
From our personal experience they were always the most kind and dedicated care team we...
When mum came home from hospital, I requested Amazing Angels to come specifically to continue looking after her, I had previous experience of the caring and kindness with the ladies from earlier in the year.
From our personal experience they were always the most kind and dedicated care team we could have wished for. The communication was always instant from the smallest of concerns to the most serious of issue's., ensuring mum always received the best of care and nursing. The Angels were like an extension of the family and gave as much support to the rest of us as well as mum. M in particular inspired me to deal with the situation from a different angle to make mums remaining time as comfortable as possible. We as a family will be forever grateful for the care and kindness of the team we dealt with.
↩Reply from Jacqueline Banda, Operations Manager at CareUK Living Ltd - Stoke-On-Trent
Thank you so much for your kind and heartfelt review. We are grateful that you trusted Amazing Angels, now CareUK Living as of August 2025, to support her when she came home from hospital.
It means so much to know that the team's care, kindness and communication made a difference to your mum and...
Thank you so much for your kind and heartfelt review. We are grateful that you trusted Amazing Angels, now CareUK Living as of August 2025, to support her when she came home from hospital. It means so much to know that the team's care, kindness and communication made a difference to your mum and your family during her final days. We are especially pleased to hear that the carers felt like an extension of your family and offered support to you all. Your lovely words about M and the wider team will be shared with them. They will be deeply touched.
It was a privilege to care for your mum, and our thoughts and very best wishes are with you and your family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)
Jacqueline BandaJob Title Registered ManagerJoined 2021
I am a Registered Nurse (Adult) with over 20 years of experience in health and social care, and I’m proud to lead our domiciliary care service. My...
I am a Registered Nurse (Adult) with over 20 years of experience in health and social care, and I’m proud to lead our domiciliary care service. My passion has always been to ensure that people receive care that is not only safe and effective, but also kind, respectful, and truly person-centred.
Throughout my career, I have worked across domiciliary care, supported living, and wider health services, including senior leadership roles in large organisations. These experiences have shaped my approach to care—combining strong governance and high standards with compassion, understanding, and a genuine commitment to improving people’s lives.
For me, the most important part of my role is making sure that every person we support feels valued, listened to, and able to live as independently as possible. I believe that great care is built on trust, dignity, and meaningful relationships, and I work closely with both our team and the people we support to make this a reality every day.
I am also passionate about supporting and developing our staff. By creating a positive and supportive environment, I ensure our team feels confident, valued, and motivated to deliver the highest quality care.
My goal is simple: to lead a service that families can trust, staff are proud to be part of, and, most importantly, where people receive the compassionate, high-quality care they deserve.
Frequently Asked Questions about CareUK Living Ltd - Stoke-On-Trent
How much does CareUK Living Ltd - Stoke-On-Trent cost?
The agency lists fees between £24.63 and £30.26 for hourly visiting care and between £1,145 and £1,500 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does CareUK Living Ltd - Stoke-On-Trent employ?
CareUK Living Ltd - Stoke-On-Trent employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CareUK Living Ltd - Stoke-On-Trent to verify any information. View our terms and conditions. CareUK Living Ltd - Stoke-On-Trent has an Enhanced Service -what an Enhanced Service includes.
