Vestra Homecare Middlesbrough and Stockton Ltd

I ham very pleased with the care for my dad the team are very good with my dad! So nice to my dad and are always on time. Could not do this without this team thanks.

My experience with the staff of Vestra Homecare has been excellent. They are very caring professionals with high standard of care, and they are concerned about how I am. I'm very happy to have them coming to care for me.

I have used the carers to put eye drops and check medication. All the girls I've had come have been extremely willing to put the eye drops in so well and I'm extremely happy with the results achieved. I hope it continues in this manner and the quality remains so good. Not only was it the putting eye drops but the general meeting of someone who wanted to help me and always a pleasant talk ensured. Thank you all.

Overall extremely happy with the service, better than expected, largely due to personality of your staff.

They helped maintain a good standard of care for a carer by consistently demonstrating professionalism, compassion, and a strong sense of responsibility in their daily duties. They ensured that the individual receiving care was always treated with dignity and respect, taking time to listen to their needs, preferences, and concerns. By following care plans carefully and adapting when necessary, they provided support that was both person-centred and effective. They maintained clear communication with colleagues and other professionals, which helped ensure continuity and consistency in care delivery. Their attention to detail meant that changes in the individual's condition were quickly noticed and reported, allowing for timely intervention. They also upheld hygiene and safety standards, creating a clean and secure environment for both the carer and the individual being supported. In addition, they showed patience and empathy, especially in challenging situations, helping to build trust a

Vestra Homecare are helpful caring and professional , I would definitely recommend them to my friends and colleagues. There management staff are always there and go the extra mile for their service users .

The first time the care Professional attended my partner, the care Professional Claire treated my partner with a truly caring and professional manner and she showed a genuine empathy with my partner which really helped her, Claire would be a great asset to any care company, well done.

The service we receive is good and the carers do an excellent job. They show respect towards the client and myself. They ho above and beyond what is expected from them and they make sure we are both well and have everything we need.

Been very happy with the service provided and could not ask for more the staff look after my husband with great experience and my husband is so happy when the care staff cone round and support him and are like family to us

Ang, Leanne & Loren Sam, Ruby & Summer care for me 5*. They do my meds hospital appointments shopping and cleaning and I have never had an issue. 5* care company

I changed from another service provider after 7 months of stress, I changed to Vestra and a big weight is lifted off my shoulders and know my dad is getting the care he deserves , they give him his meds they feed him they shower him they care. Tabatha has my dad in a routine she's amazing . My dad is happy he sees regular faces and loves a chat with Millie and the other girls at shower time . The office staff care and your not just a name they too are caring I couldn't be happier with Vestra Middlesbrough