Job details
- Salary£27,000 to £30,000 per annum
- RoleCare Coordinator / Administrator
- HoursFull Time
- LocationRedhill, Surrey
- Job ReferenceKC-CC-202611
Job Summary
Care Coordinator / Administrator – Domiciliary Care
Location: Redhill, Surrey
Salary: £27,000–£30,000 per annum
Job Type: Full-Time
About Us
KindCare At Home Ltd is a growing domiciliary care provider committed to delivering safe, compassionate and person-centred care.
We are seeking an experienced, organised and proactive Care Coordinator / Administrator to support our busy care operations in Redhill.
Key Responsibilities
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Plan, coordinate and manage daily care rotas and staff schedules.
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Monitor visit punctuality, staff attendance and continuity of care.
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Arrange emergency cover and respond promptly to rota changes.
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Communicate professionally with service users, families, care workers, healthcare professionals and local authorities.
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Maintain accurate records using Access People Planner and other digital systems.
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Support care planning, assessments, reviews and service delivery.
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Assist with safeguarding concerns, incidents, complaints and quality assurance.
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Monitor staff training, documentation and compliance requirements.
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Support management with administrative duties and operational reporting.
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Ensure confidentiality, GDPR compliance and adherence to CQC standards.
Essential Requirements
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Previous experience in care coordination, domiciliary care or relevant care administration.
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Excellent organisational, communication and IT skills.
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Ability to multitask, prioritise and work effectively under pressure.
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Good understanding of safeguarding, confidentiality and person-centred care.
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Strong problem-solving skills and attention to detail.
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Ability to work independently and collaboratively.
Desirable
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Experience with Access People Planner or similar care management software.
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Level 3 Diploma in Health and Social Care or equivalent.
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Knowledge of CQC regulations and domiciliary care operations.
What We Offer
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Competitive salary based on experience.
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Supportive and professional working environment.
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Training and professional development opportunities.
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Career development within a growing care organisation.
Join Our Team
We are looking for a reliable, motivated and professional individual who shares our commitment to providing high-quality care.
Applicants must have the right to work in the UK. Appropriate pre-employment checks will apply.
Skills / Qualifications
- Domiciliary Care Experience
- Care Coordination
- Care Administration
- Rota Planning and Scheduling
- Staff Management
- Access People Planner
- Care Planning
- Safeguarding Adults
- CQC Regulations and Compliance
- Health and Social Care
- Person-Centred Care
- Medication Management Awareness
- Incident Reporting
- Complaints Handling
- Quality Assurance
- Risk Assessment
- GDPR and Confidentiality
- Record Keeping
- Microsoft Office
- IT Skills
- Communication Skills
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Organisational Skills
- Attention to Detail
- Teamwork
- Leadership
- Emergency Cover Coordination
- Staff Training and Compliance Monitoring
- Health and Social Care Level 3 (Desirable).