Care Coodinator

Key Responsibilities

As our Care Coordinator, your day-to-day duties will be diverse, impactful, and essential to the smooth operation of the service. Responsibilities include, but are not limited to:

• Service Management Support: Work collaboratively with the Registered Manager to oversee the daily running of the supported living environment, ensuring adherence to regulatory standards, policies, and health and safety guidelines.
• Team Leadership & Supervision: Lead, mentor, and supervise a small, dedicated team of support workers, conducting regular supervisions, appraisals, and fostering a positive, collaborative team culture.
• Safeguarding & Risk Management: Attend, contribute to, and advocate on behalf of clients in safeguarding meetings, multi-agency conferences, and risk-assessment panels.
• Client Assessments & Care Planning: Conduct comprehensive needs assessments, design individualized care and support plans, and coordinate multi-disciplinary care packages to promote long-term recovery and community integration.
• Activity Promotion & Engagement: Actively encourage and motivate clients to participate in meaningful daily activities, educational pursuits, vocational opportunities, and social community events to build confidence and independence.
• Liaison & Advocacy: Act as a primary link between clients, primary care physicians, mental health teams, and external health and social care professionals.

Candidate Requirements & Qualifications

To be successful in this role, candidates must demonstrate a robust professional background in health and social care, coupled with specialized knowledge and empathy.

• Education & Experience: A relevant qualification in Social Work, Nursing, or another human services field, backed by demonstrable experience working within mental health or supported living settings.
• Specialist Knowledge: A comprehensive and up-to-date understanding of mental health conditions, substance misuse, and Emotionally Unstable Personality Disorder (EUPD). You must understand trauma-informed care and de-escalation strategies.
• Leadership Skills: Proven experience or natural capability in supervising staff, delegating tasks effectively, and maintaining staff accountability and morale.
• Communication & Professionalism: Excellent written and verbal communication skills, with the ability to compile clear clinical records and interact professionally with healthcare providers and external stakeholders.
• Practical Requirements: Proficient computer literacy (such as Microsoft Office 365) and a flexible approach to working hours when required by service needs.

If you possess the compassion, organizational skill, and specialized expertise to support our management team and empower our clients, we would love to hear from you. Please submit your updated CV and a cover letter detailing your relevant experience when applying.