Prestige Nursing & Care (Redhill)

First Floor Offices, 18 Warwick Road, Redhill RH1 1BU
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8.5 10 Reviews
  • Prestige Nursing & Care (Redhill), Redhill
Prestige Nursing & Care's Redhill branch offers professional provision to the East Surrey area and part of West Sussex. Their reach includes Reigate, Redhill, Dorking, Horley, Crawley and Guildford.

Experienced care and nursing staff assist a varied client base, including complex needs and conditions that can include dementia and Alzheimer's, multiple sclerosis, palliative care, learning disability and mental health.

The services are tailored to your individual needs and the branch is on hand to help you with any questions you may have.
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Care Provided by Prestige Nursing & Care (Redhill)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £32.70 – £45
  • Weekly Live-in Care Fees: £1299.95 – £3340.96

Hourly Visiting Rates:
Rates vary based on the time of day (day or night) and the type of day (weekday, weekend, or public holiday).


Live-in Care Fees:
Fees are determined by the individual’s average daily care needs and the required level of care.

These prices are only a guideline, please contact Prestige Nursing & Care (Redhill) to find out the exact price for your requirements.

Contact Prestige Nursing & Care (Redhill) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Prestige Nursing & Care (Redhill) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Saba Abbasi (Branch Manager)

Prestige Nursing & Care (Redhill) Reviews (10)

8.5

Prestige Nursing & Care (Redhill) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Prestige Nursing & Care (Redhill) has 10 reviews.

Overall Experience
  • 6
  • 4
  • 0
  • 0
  • 0
Date Published
  • 10
  • 2
  • 2
  • 2
  • 8
Reviewer Connection to Prestige Nursing & Care (Redhill)
  • 4
  • 2
  • 2
  • 1
  • 1
Total of 10, showing 1-10
Review from Sarah P (Client) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are good listening and helpful and keep you happy and take care of you and they keep you safe and take to your appointments and they help with anything like cleaning and helping with shopping and talk about anything if there anything wrong are they help you out
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Rubey D (Mother of Client) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so thankful to the service as they take care of each and everything ,that my son needs.Management staff are very proactive and communicate very well with us.
Staff are very caring.
Best thing about the service is that they work in partnership with us keeping my son's need of paramount importance.
Team
is very receptive of the feedback and very keen to learn around my son's needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Andy W (Friend of Client) published on 11 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can not be happier with our choice of care providers, Prestige Nursing and Care Redhill have lived up to the high standards we were looking for. Professional and compassionate from a very well run management team to their staff out in the community. I would have no hesitation in recommending Prestige
to anyone who needs peace of mind, trust and quality of care who find themselves in the same situation looking for excellent care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Wife of Client) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and caring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Tricia (Daughter of Client) published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers arrive more or less at the scheduled time and remain the full duration of allocated time - if the care is completed early they remain to provide companionship or will do additional small tasks.
All carers are polite and listen to Mother's needs/way she likes things done.
The company has
been quick to respond if extra calls have been needed.
They are one of the more expensive local agencies but the quality of care is good.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E P (Client) assisted by family/friend published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100 percent satisfied.
They are very caring and understanding.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kathleen P (Client) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have dealt with Prestige for about 5 years and found the carers very patient, caring and efficient, I could not fault any of them.
They are always willing to undertake any task to help me.
A programme of duties has been sent to me, usually a fortnight in advance.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K A (Daughter of Client) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a whole the care is very good but being in care myself its the little things that make the difference i.e. cleaning the hygiene areas and wiping down in the kitchen. Also the foreign carers with accents need to make themselves clearly understood and also listen to instructions given to them by the
carer e.g. 1 carer who was foreign continually put a commode lid upside down which became wedged everytime my mother tried to get the lid off- I had to leave a note in the end to rectify this, but on a whole the care is very good.
Reply from Outam Kangalee, Registered Branch Manager at Prestige Nursing & Care (Redhill)Thank you for your comment. We pride ourselves in the quality of care we deliver and we can reassure you that your concerns have been addressed and appropriate measures put in place to ensure that this doesn't happen again in future.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret M (Wife of Client) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent. Pleasant, well trained carers who arrive on time. If delayed by another client we get a phone call. Extremely caring and reliable, clean and trustworthy.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Cynthia W (Client) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I wouldn't have gone on this long without the help I have received from the carers. Nothing is too much trouble to them and they save my family a lot of worry.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Prestige Nursing & Care (Redhill) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Prestige Nursing & Care (Redhill) is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Redhill) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Saba Abbasi

Job Title: Branch Manager Joined: 2025

Branch manager

Frequently Asked Questions about Prestige Nursing & Care (Redhill)

What Type of Services does Prestige Nursing & Care (Redhill) offer?

Prestige Nursing & Care (Redhill) offers Home Care.

How many Carers does Prestige Nursing & Care (Redhill) employ?

Prestige Nursing & Care (Redhill) employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Redhill) to verify any information. View our terms and conditions. Prestige Nursing & Care (Redhill) has an Enhanced Service - more info.