Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Apex Prime Care Southampton & Totton

stars
stars 16 January 2024
Apex were the sitting service for my mother many years ago. Since my father has required care I could think of no better company to look after him when I’m not there to do it. Some of the staff have been with the company for years and are still the same carers that looked after Mum. They are able to
talk to dad with their memories and are happy to chat with him. They are very professional and when there are any problems or concerns they are sorted quickly and effectively. I would highly recommend Apex to anyone needing care or support.
Review from Vicky D (Daughter of Client/Service User)
stars
stars 16 January 2024
My son had a severe stroke several years ago, and on discharge from stroke rehabilitation came home to live with me. Since then we have relied on your amazing carers, two every morning, and domestic once a week. They get him up onto his shower aid and then dress him getting him ready for the day. He
is sadly very disabled unable to use his right side and very limited with his speech, the carers know him very well and show him the utmost respect and love and care for him, he in turn loves them very much. I am so pleased and very happy with the two carers we have had for several years now, I couldn’t possibly continue to care for him at home without them.
Review from Wendy M (Mother of Client/Service User)