Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Latest Reviews for J C Michael Groups Ltd - Docklands

stars
stars 07 March 2024
An absolute disappointment. Non-compassionate and practically called me a liar when I called to find out why they hadn’t turned up for a scheduled appointment, both people on the phone were rude and had the audacity to argue with me. I refuse to call them carers the service was appalling, the young
man that was sent to assist my father was inadequate, he had no experience and was clueless. My mum was doing everything for dad as he stood there just watching. Also, another very important thing he turned up with no overalls or gloves to take care of a very old, sick and frail patient. Absolutely horrifying! Never again.
Review from M C (Daughter of Client/Service User)