J C Michael Groups Ltd - Docklands

38 Beaufort Court,, Admirals Way, London E14 9XL
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1.0 1 Review
  • J C Michael Groups Ltd - Docklands, London
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Care Provided by J C Michael Groups Ltd - Docklands

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in Charge

  • Yuba Raj Adhikari (Registered Manager)
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J C Michael Groups Ltd - Docklands Reviews (1)

1.0

J C Michael Groups Ltd - Docklands has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time J C Michael Groups Ltd - Docklands has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to J C Michael Groups Ltd - Docklands
  • 1
Total of 1, showing 1-1
Review from M C (Daughter of Client) published on 7 March 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
An absolute disappointment. Non-compassionate and practically called me a liar when I called to find out why they hadn’t turned up for a scheduled appointment, both people on the phone were rude and had the audacity to argue with me. I refuse to call them carers the service was appalling, the young
man that was sent to assist my father was inadequate, he had no experience and was clueless. My mum was doing everything for dad as he stood there just watching. Also, another very important thing he turned up with no overalls or gloves to take care of a very old, sick and frail patient. Absolutely horrifying! Never again.
Reply from The Management Team at J C Michael Groups Ltd - Docklands
We sincerely apologise for any misunderstanding and distress that may have caused on specified date. We are grateful for the opportunity to respond to the feedback we received from the NOK following…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for J C Michael Groups Ltd - Docklands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for J C Michael Groups Ltd - Docklands is calculated as follows: ( (5 Very Poors x 1) ) ÷ 5 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for J C Michael Groups Ltd - Docklands is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about J C Michael Groups Ltd - Docklands

What Type of Services does J C Michael Groups Ltd - Docklands offer?

J C Michael Groups Ltd - Docklands offers Home Care.

How many Carers does J C Michael Groups Ltd - Docklands employ?

J C Michael Groups Ltd - Docklands employs 200 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact J C Michael Groups Ltd - Docklands to verify any information. View our terms and conditions. J C Michael Groups Ltd - Docklands has an Basic Service - more info.