Average costs for home care provided by J C Michael Groups Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by J C Michael Groups Ltd, based on 1 out of their 11 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide .

How many Agencies does J C Michael Groups Ltd own?

J C Michael Groups Ltd own 11 Agencies.

Which J C Michael Groups Ltd Agencies have the highest review score?

J C Michael Groups Ltd - Scotland , J C Michael Groups Ltd- Wandsworth & J C Michael Groups Ltd - Brent have the highest review score.

J C Michael Groups Ltd | 11 Home Care Providers

Review of
J C Michael Groups Ltd - Scotland
from Rosemary B (Daughter of Client) published on 23 December 2025 Submitted via Website • Report

Overall Experience

This company, for 3 years provided excellent care for my elderly mother. I was extremely grateful for the kindness, compassion and respect for her dignity that was shown.
We had no issue with any of the carers or office staff. They genuinely care for their clients.

Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you for your kind words and for trusting us with your mother's care over the three years. We're so pleased to hear she was treated with kindness, compassion and dignity, and your appreciation means a great deal to our whole team.

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Review of
J C Michael Groups Ltd - Scotland
from Christopher K (Son of Client) published on 17 December 2025 Submitted via Website • Report

Overall Experience

J.C. Michael Groups provided home care support for my Mum from January 2025 till Mum's death in November. The care provided was first-class and very professional. Mum was treated at all times with kindness and respect.

Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you for your kind words and for trusting us with your mum's care. It was a privilege to support her, and we're grateful to know she was treated with kindness, dignity and respect throughout. Our sincere condolences to you and your family.

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Review of
J C Michael Groups Ltd - Scotland
from Brian P (Son of Client) published on 2 October 2025 Submitted via Website • Report

Overall Experience

Staff attended three times a day over an 18 month period. Always polite , well turned out and caring. Attentive to needs and if something was required it was brought to my attention promptly. The only issue I had was a couple of hot drinks consumed by a member of staff caused damage to an expensive

table.

Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you for sharing your feedback and for the trust you placed in us over the 18 months of care. We're so pleased to hear that our staff's professionalism, attentiveness and compassion made a difference. We also truly value you bringing the concern about the table to our attention, and offer our sincere apologies.

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Review of
J C Michael Groups Ltd - Scotland
from A H (Friend of Client) published on 19 August 2025 Submitted via Website • Report

Overall Experience

We were very pleased with the domiciliary home care provided by J.C. Michael Groups. Everyone was very professional, timely and empathetic. We will definitely use them again. It takes time to adjust to new voices with hearing impairments, and the staff were very patient.

Reply from Tola Odewusi, Operations Scotland at J C Michael Groups Ltd - ScotlandThank you so much for your kind words. It was a privilege to support you, and we're truly glad our team's professionalism, patience and empathy made a positive difference. We're grateful for the trust you've placed in us and look forward to being there for you again whenever needed.

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Review of
J C Michael Groups Ltd- Wandsworth
from Lux F (Daughter of Client) published on 29 May 2025 Submitted via Website • Report

Overall Experience

JCM carers have provided excellent care for my mum who has a complex, terminal illness. The carers are diligent, considerate and anticipate mum's needs, which is especially important as mum has progressively lost her ability to speak clearly. Not only do they provide expert care but they lift mum's

spirits and make her laugh, which has really helped her mental health. Mum very much looks forward to their visits and their company.
As for the office team, they have always been very responsive and flexible when we have needed to change the timings of mum's care visits to accommodate her changing needs.

Reply from Wandsworth Branch, Registered Manager at J C Michael Groups Ltd- WandsworthThank you for your kind words. It has been an honour to support you and your mom on this journey.

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Review of
J C Michael Groups Ltd - Scotland
from Lynn M (Daughter of Client) published on 21 May 2025 Submitted via Website • Report

Overall Experience

Our family is indebted to our mother's team of carers from J C Michaels, for their exemplary care over the past two years. Mum looked forward to their visits and, as a family, we could relax knowing her care was in safe hands. Management at J C Michaels were swift to respond to any concerns and include

us all as family in decision making processes. Heartfelt thanks to all.

Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you so much for your kind words. It's been a real privilege to care for your mum, and we're so glad she felt comfortable and looked forward to our visits. We truly appreciate your trust and support-it means a lot to all of us at J C Michaels. Wishing you and your family all the best.

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Review of
J C Michael Groups Ltd - Scotland
from Jacqueline M (Niece of Client) published on 13 May 2025 Submitted via Website • Report

Overall Experience

I was very impressed with all the carers who supported my Auntie, they all treated her with much care and dignity including office staff, I would fully recommend JC Michael Care to anyone who is thinking of having carers for their loved ones as my Auntie was very happy with their care.

Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandWe are glad to have been a huge positive impact in your Auntie's life and we will pass the information along to the carers as well. Thank you for taking the time to leave us a positive review.

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Review of
J C Michael Groups Ltd - Brent
from A Z (Son of Client) published on 14 April 2025 Submitted via Website • Report

Overall Experience

J C Michael Group Brent has a few stars that have been instrumental to the care of my father. His primary carer for the past few months, is absolutely amazing - he's empathetic and conscientious. One of the managers has been very proactive and approachable. One of the other managers is very kind and

is always there for support.
That being said, we have had some issues with the previous branch manager - who wasted a lot of time when the council overcharged us for the care. She was uncommunicative and didn't follow up as promised. I rang their "HQ" in Canary Wharf and was told to hurry up by one of the managers there. I subsequently had stern words with that individual, their upper management clearly isn't used to patients or patient's representative actively advocating for them. This experience definitely soured the relationship between us and J C Michael Groups for some time, but the care provided by my fathers primary carer and the overall support provided by the managers has gone some distance in repairing that.

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Review of
J C Michael Groups Ltd - Scotland
from K M (Niece of Client) published on 10 April 2025 Submitted via Website • Report

Overall Experience

My Uncle was very reluctant to have the extra support he required, due to his complex needs. JCM Care Group were fantastic at understanding this and approaching the situation sensitively. The small core number of consistent carers were great at being able to get to know him, and even if there were newer

carers, they were just as good.
Also, I had extensive experience interacting with all of the different staff for over 18 months. If there was an emergency, or technical issue or if food was required to be delivered, JCM were always quick and responsive on phone calls and emails with me. Also we had meetings with management and they and office staff were so welcoming and capable in dealing with certain challenges we faced. The carers and emergency call service team are just diamonds who must be recognised for their vital hard work and kindness. Thank you JCM.

Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandWe truly appreciate your thoughtful message and the trust you placed in us throughout your uncle's care. It was an honour to support him, and we're grateful we could help in a way that respected his needs. Your support and collaboration meant a great deal to us. We'll be sure to share your lovely message with the whole team-they'll be truly touched.

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Review of
J C Michael Groups Ltd - Scotland
from Eileen L (Daughter of Client) published on 9 April 2025 Submitted via Website • Report

Overall Experience

A very caring staff and very good administration team who provided for my mothers needs with genuine warmth and professionalism at all times. An excellent follow up service by the administrative staff who monitored the care given by an always pleasant, considerate and communicative group of carers who

showed real compassion.

Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you so much for your kind words. It was a privilege to be part of your mum's life, and we're grateful for the chance to care for her. She touched our hearts too, and your support meant a lot to us. We're truly glad our team could make a difference.

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Review of
J C Michael Groups Ltd - Scotland
from Kenris M (Daughter of Client) published on 19 February 2025 Submitted via Website • Report

Overall Experience

We were very lucky to have several wonderful carers from JCM to help my father in the last 15 months of his life. They were all so kind, compassionate and professional and made a difficult period of our lives much more bearable. I can't thank them enough. Angels!
The team at headquarters were attentive

and helpful and always on hand to deal with any situations that arose. I would definitely recommend JCM.

Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you so much for your kind words. It truly means the world to us to know that our carers could provide comfort and support to your father and your family during such a difficult time. We feel privileged to have been a part of his care, and your appreciation means everything to our team. We'll be sure to pass on your gratitude to both our carers and the management team. Wishing you and your family all the very best.

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Review of
J C Michael Groups Ltd - Scotland
from S S (Daughter of Client) published on 12 December 2024 Submitted via Website • Report

Overall Experience

All the carers were very pleasant and wanted the best for their client. Some were able to build up a rapport and responded well during visits.
They were good with myself and did not object to me being present when they were with their client.
All in all it was as good as the experience could be.

Reply from Oyetola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - ScotlandThank you so much for expressing your gratitude to our care team. We take great pride in the services they provide. We appreciate you sharing this wonderful review and supporting J. C. Michael Groups Ltd. Our team will be informed of this.

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Review of
J C Michael Groups Ltd - Scotland
from K G (Son of Client) published on 12 December 2024 Submitted via Website • Report

Overall Experience

The J C Michael carers could not have done more for my late mum. Something I am grateful for and will never forget. They were exceptional in every way, keeping her clean, fed and hydrated. I have no hesitation in recommending their brilliant carers.

Reply from Oyetola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - ScotlandIt is fantastic to hear your appreciation for our care team. We are very proud of the service they offer. Thank you for supporting J. C. Michael Groups Ltd and sharing this lovely review. This will be passed on to our team.

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Review of
J C Michael Groups Ltd - Scotland
from Aisha W (Daughter of Client) published on 12 December 2024 Submitted via Website • Report

Overall Experience

The team from J C Michael Care provided an excellent service to my mother. With kindness, professionalism and friendly interaction my mother was very happy and cared for in the extra day to day help she needed living at home with various health limitations. Our family are very grateful for the support

over the years until my mother tragically passed away in February 2024. Thank you especially to two members of staff in particular who my mum rated highly for their attentiveness and skills.

Reply from Tola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - ScotlandThank you for taking the time to share this kind feedback regarding our team. We are delighted to read your review of our service. We at J. C. Michael Groups Ltd are proud of our dedicated, professional and marvellous care team and are happy you do too. Thank you for your support, this will be passed on to our team.B

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Review of
J C Michael Groups Ltd - Scotland
from Lynne C (Daughter of Client) published on 16 October 2024 Submitted via Website • Report

Overall Experience

The care my mother receives is superb, the carer is compassionate, patient and extremely diligent.
Without said care, I doubt if my mother could live at home. She is very happy with her carer and it's been wonderful that she has had the same carer throughout.

Reply from Carmen Black, Manager at J C Michael Groups Ltd - ScotlandA huge thank you for the honest review. It was a pleasure to work with you in assisting your mum and we are happy to have had this much impact in your mum's life and care.

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Review of
J C Michael Groups Ltd - Scotland
from Sandy N (Son of Client) published on 16 October 2024 Submitted via Website • Report

Overall Experience

My mother has been using their services for over three years and the main carer is an absolute delight, professional and fully committed, qualified and dedicated. As a family, we can only give our thanks not only to the carer but her company that she works for.

Reply from Carmen Black, Registered Manager at J C Michael Groups Ltd - ScotlandYour mum was one of our lovely clients and we were blessed to have been part in assisting her for those three years. Also thank you for your support in making the job easy and straightforward for our carers.

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Review of
J C Michael Groups Ltd - Bexley
from J R (Daughter of Client) published on 14 October 2024 Submitted via Website • Report

Overall Experience

My mother is very satisfied with the care she has received since March 2023. The carers that visit are professional, respectful and attentive to her needs. J.C.Michaels office staff always answer the phone promptly and are able to accommodate any changes if required.

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Review of
J C Michael Groups Ltd - Bexley
from K T (Daughter of Client) published on 8 May 2024 Submitted via Website • Report

Overall Experience

J C Michael Groups attended my mother after a stroke. The first week was fine no problems. But then from the 2nd week, they were up to one hour and 40 minutes late every day without any notification until I moaned. Even after that, they were late every day by up to an hour and 40 minutes. Carers can

be delayed occasionally, I know that, but up to one hour and 40 minutes every day? Totally unacceptable! Both myself and my mother got so sick of it and the company we cancelled the service. Avoid this terrible useless company unless you want your whole day disrupted waiting for them to arrive!

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Review of
J C Michael Groups Ltd - Docklands
from M C (Daughter of Client) published on 7 March 2024 Submitted via Website • Report

Overall Experience

An absolute disappointment. Non-compassionate and practically called me a liar when I called to find out why they hadn’t turned up for a scheduled appointment, both people on the phone were rude and had the audacity to argue with me. I refuse to call them carers the service was appalling, the young

man that was sent to assist my father was inadequate, he had no experience and was clueless. My mum was doing everything for dad as he stood there just watching. Also, another very important thing he turned up with no overalls or gloves to take care of a very old, sick and frail patient. Absolutely horrifying! Never again.

Reply from The Management Team at J C Michael Groups Ltd - DocklandsWe sincerely apologise for any misunderstanding and distress that may have caused on specified date. We are grateful for the opportunity to respond to the feedback we received from the NOK following the call on the specified date. We want to assure you that our staff are compassionate and trained to handle delicate situations with respect and care. We did not intend to question the honesty of the client, and we apologise for any misunderstanding that may have caused.
We acknowledge that there was a discrepancy between the start date and the confirmed commencement date that the client expected and the one that our OOH team had in our system. We understand how sensitive and challenging this situation is, especially as it involves EOL care. Our OOH team tried to communicate this with professionalism and empathy. We empathize with the emotional burden that families face during these difficult times.
Our OOH team offered to contact the branch manager to arrange a quick service if the client wanted to start the care as soon as possible. We also informed the NOK that we did not have all the information about the start date and that we relied on what was recorded in our system.
We want to emphasize that our staff did not behave rudely or use any offensive language. One of our OOH team members asked the NOK to bear with us to calm the situation down, but he did not raise his voice or lose his temper. He only wanted to move to a quieter place to talk to the manager.
Our OOH team receives over 100s of calls from different parts of London, dealing with people from various backgrounds and needs. They are committed and professional and they strive to provide quality service even during out-of-hours.
We have evidence that the branch manager reached out to the family within an hour of the call to sort out and resolve the issue. We also sent an apology message to the NOK as soon as we got the feedback.
Regarding our Carer, we ensure all team members receive personal protective equipment (PPE) delivered to NOK homes. However, where it was proposed that care would commence on Monday instead of over the weekend, our risk assessor could not visit. Despite this, our staff did arrive with gloves and aprons on the scheduled day.
We sincerely apologize if the NOK feels that our service did not meet their expected standards. Had the service been confirmed to start over the weekend, our trusted assessor would have visited the client and NOK to discuss a person-centred care plan. Initial communication with family and CHC team was, for us to start the service on 26.02.2024 and this situation occurred on weekend 25.02.22024.

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Review of
J C Michael Groups Ltd - Croydon
from S J (Daughter of Client) published on 19 August 2022 Submitted via Website • Report

Overall Experience

My mum had a dreadful experience with a previous care provider. This company stepped in at short notice and couldn’t be more helpful, professional and caring. Mum is so pleased to have the same carer for every visit. She feels safe and supported, which is all we can ask for as she is at end-of-life

care.

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Type of Care Provided	Average Weekly Cost
Visiting Care (hourly)	£22
Live-in Care (weekly)	£1,400

Home Care Providers Owned by J C Michael Groups Ltd

J C Michael Groups Ltd Locations (11)

J C Michael Groups Ltd Reviews (22)

Reviews posted for members of J C Michael Groups Ltd

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd- Wandsworth

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Brent

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Scotland

J C Michael Groups Ltd - Bexley

J C Michael Groups Ltd - Bexley

J C Michael Groups Ltd - Docklands

J C Michael Groups Ltd - Croydon

Awards / Recognitions (0)

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Frequently Asked Questions about J C Michael Groups Ltd

Costs for home care providers owned by J C Michael Groups Ltd

How many Agencies does J C Michael Groups Ltd own?

Which J C Michael Groups Ltd Agencies have the highest review score?

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