Home Care Providers Owned by J C Michael Groups Ltd
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J C Michael Groups Ltd Locations (10)
J C Michael Groups Ltd - Basildon
38 Southernhay, Town Centre, Basildon SS14 1ET
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
J C Michael Groups Ltd - Croydon
2 reviews
25A Brighton Road, South Croydon, South Croydon CR2 6EA
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
J C Michael Groups Ltd - Bexley
6.0
3 reviews
189 Broadway, Bexleyheath DA6 7ER
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
J C Michael Groups Ltd - Scotland
9.9
12 reviews
6a St Patrick Street, Edinburgh EH8 9HB
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £22 / hour
- Live-in Care from £1,400 / week
J C Michael Groups Ltd - Brent
7.2
1 review
522 High Street, Wembley HA9 7BS
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
J C Michael Groups Ltd - Stratford
63 Broadway, Stratford, London E15 4BQ
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
J C Michael Groups Ltd- Wandsworth
8.0
1 review
1A Queens Road, Wimbledon, London SW19 8NG
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
J C Michael Groups Ltd - Docklands
1.0
1 review
38 Beaufort Court,, Admirals Way, London E14 9XL
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
J C Michael Groups Ltd - Hackney
311 Kingsland Road, London E8 4DL
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
J C Michael Groups Ltd - Southend
479 London Road, Westcliff-on-Sea SS0 9LG
- Care Provided
- Dementia
Other Home Care Groups you may be interested in:
J C Michael Groups Ltd Reviews (20)
Reviews posted for members of J C Michael Groups Ltd
Review of
J C Michael Groups Ltd - Scotland
from Brian P (Son of Client) published on 2 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff attended three times a day over an 18 month period. Always polite , well turned out and caring. Attentive to needs and if something was required it was brought to my attention promptly. The only issue I had was a couple of hot drinks consumed by a member of staff caused damage to an expensive
table.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Scotland
from A H (Friend of Client) published on 19 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were very pleased with the domiciliary home care provided by J.C. Michael Groups. Everyone was very professional, timely and empathetic. We will definitely use them again. It takes time to adjust to new voices with hearing impairments, and the staff were very patient.
Reply from Tola Odewusi, Operations Scotland at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd- Wandsworth
from Lux F (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
JCM carers have provided excellent care for my mum who has a complex, terminal illness. The carers are diligent, considerate and anticipate mum's needs, which is especially important as mum has progressively lost her ability to speak clearly. Not only do they provide expert care but they lift mum's
spirits and make her laugh, which has really helped her mental health. Mum very much looks forward to their visits and their company.
As for the office team, they have always been very responsive and flexible when we have needed to change the timings of mum's care visits to accommodate her changing needs.
As for the office team, they have always been very responsive and flexible when we have needed to change the timings of mum's care visits to accommodate her changing needs.
Reply from Wandsworth Branch, Registered Manager at J C Michael Groups Ltd- Wandsworth
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Review of
J C Michael Groups Ltd - Scotland
from Lynn M (Daughter of Client) published on 21 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our family is indebted to our mother's team of carers from J C Michaels, for their exemplary care over the past two years. Mum looked forward to their visits and, as a family, we could relax knowing her care was in safe hands. Management at J C Michaels were swift to respond to any concerns and include
us all as family in decision making processes. Heartfelt thanks to all.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Scotland
from Jacqueline M (Niece of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very impressed with all the carers who supported my Auntie, they all treated her with much care and dignity including office staff, I would fully recommend JC Michael Care to anyone who is thinking of having carers for their loved ones as my Auntie was very happy with their care.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Brent
from A Z (Son of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
J C Michael Group Brent has a few stars that have been instrumental to the care of my father. His primary carer for the past few months, is absolutely amazing - he's empathetic and conscientious. One of the managers has been very proactive and approachable. One of the other managers is very kind and
is always there for support.
That being said, we have had some issues with the previous branch manager - who wasted a lot of time when the council overcharged us for the care. She was uncommunicative and didn't follow up as promised. I rang their "HQ" in Canary Wharf and was told to hurry up by one of the managers there. I subsequently had stern words with that individual, their upper management clearly isn't used to patients or patient's representative actively advocating for them. This experience definitely soured the relationship between us and J C Michael Groups for some time, but the care provided by my fathers primary carer and the overall support provided by the managers has gone some distance in repairing that.
That being said, we have had some issues with the previous branch manager - who wasted a lot of time when the council overcharged us for the care. She was uncommunicative and didn't follow up as promised. I rang their "HQ" in Canary Wharf and was told to hurry up by one of the managers there. I subsequently had stern words with that individual, their upper management clearly isn't used to patients or patient's representative actively advocating for them. This experience definitely soured the relationship between us and J C Michael Groups for some time, but the care provided by my fathers primary carer and the overall support provided by the managers has gone some distance in repairing that.
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Review of
J C Michael Groups Ltd - Scotland
from K M (Niece of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Uncle was very reluctant to have the extra support he required, due to his complex needs. JCM Care Group were fantastic at understanding this and approaching the situation sensitively. The small core number of consistent carers were great at being able to get to know him, and even if there were newer
carers, they were just as good.
Also, I had extensive experience interacting with all of the different staff for over 18 months. If there was an emergency, or technical issue or if food was required to be delivered, JCM were always quick and responsive on phone calls and emails with me. Also we had meetings with management and they and office staff were so welcoming and capable in dealing with certain challenges we faced. The carers and emergency call service team are just diamonds who must be recognised for their vital hard work and kindness. Thank you JCM.
Also, I had extensive experience interacting with all of the different staff for over 18 months. If there was an emergency, or technical issue or if food was required to be delivered, JCM were always quick and responsive on phone calls and emails with me. Also we had meetings with management and they and office staff were so welcoming and capable in dealing with certain challenges we faced. The carers and emergency call service team are just diamonds who must be recognised for their vital hard work and kindness. Thank you JCM.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Scotland
from Eileen L (Daughter of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very caring staff and very good administration team who provided for my mothers needs with genuine warmth and professionalism at all times. An excellent follow up service by the administrative staff who monitored the care given by an always pleasant, considerate and communicative group of carers who
showed real compassion.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Scotland
from Kenris M (Daughter of Client) published on 19 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were very lucky to have several wonderful carers from JCM to help my father in the last 15 months of his life. They were all so kind, compassionate and professional and made a difficult period of our lives much more bearable. I can't thank them enough. Angels!
The team at headquarters were attentive
The team at headquarters were attentive
and helpful and always on hand to deal with any situations that arose. I would definitely recommend JCM.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Scotland
from S S (Daughter of Client) published on 12 December 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All the carers were very pleasant and wanted the best for their client. Some were able to build up a rapport and responded well during visits.
They were good with myself and did not object to me being present when they were with their client.
All in all it was as good as the experience could be.
They were good with myself and did not object to me being present when they were with their client.
All in all it was as good as the experience could be.
Reply from Oyetola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Scotland
from K G (Son of Client) published on 12 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The J C Michael carers could not have done more for my late mum. Something I am grateful for and will never forget. They were exceptional in every way, keeping her clean, fed and hydrated. I have no hesitation in recommending their brilliant carers.
Reply from Oyetola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Scotland
from Aisha W (Daughter of Client) published on 12 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team from J C Michael Care provided an excellent service to my mother. With kindness, professionalism and friendly interaction my mother was very happy and cared for in the extra day to day help she needed living at home with various health limitations. Our family are very grateful for the support
over the years until my mother tragically passed away in February 2024. Thank you especially to two members of staff in particular who my mum rated highly for their attentiveness and skills.
Reply from Tola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Scotland
from Lynne C (Daughter of Client) published on 16 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my mother receives is superb, the carer is compassionate, patient and extremely diligent.
Without said care, I doubt if my mother could live at home. She is very happy with her carer and it's been wonderful that she has had the same carer throughout.
Without said care, I doubt if my mother could live at home. She is very happy with her carer and it's been wonderful that she has had the same carer throughout.
Reply from Carmen Black, Manager at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Scotland
from Sandy N (Son of Client) published on 16 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been using their services for over three years and the main carer is an absolute delight, professional and fully committed, qualified and dedicated. As a family, we can only give our thanks not only to the carer but her company that she works for.
Reply from Carmen Black, Registered Manager at J C Michael Groups Ltd - Scotland
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Review of
J C Michael Groups Ltd - Bexley
from J R (Daughter of Client) published on 14 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is very satisfied with the care she has received since March 2023. The carers that visit are professional, respectful and attentive to her needs. J.C.Michaels office staff always answer the phone promptly and are able to accommodate any changes if required.
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Review of
J C Michael Groups Ltd - Bexley
from K T (Daughter of Client) published on 8 May 2024 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
J C Michael Groups attended my mother after a stroke. The first week was fine no problems. But then from the 2nd week, they were up to one hour and 40 minutes late every day without any notification until I moaned. Even after that, they were late every day by up to an hour and 40 minutes. Carers can
be delayed occasionally, I know that, but up to one hour and 40 minutes every day? Totally unacceptable! Both myself and my mother got so sick of it and the company we cancelled the service. Avoid this terrible useless company unless you want your whole day disrupted waiting for them to arrive!
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Review of
J C Michael Groups Ltd - Docklands
from M C (Daughter of Client) published on 7 March 2024 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
An absolute disappointment. Non-compassionate and practically called me a liar when I called to find out why they hadn’t turned up for a scheduled appointment, both people on the phone were rude and had the audacity to argue with me. I refuse to call them carers the service was appalling, the young
man that was sent to assist my father was inadequate, he had no experience and was clueless. My mum was doing everything for dad as he stood there just watching. Also, another very important thing he turned up with no overalls or gloves to take care of a very old, sick and frail patient. Absolutely horrifying! Never again.
Reply from The Management Team at J C Michael Groups Ltd - Docklands
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Review of
J C Michael Groups Ltd - Croydon
from S J (Daughter of Client) published on 19 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum had a dreadful experience with a previous care provider. This company stepped in at short notice and couldn’t be more helpful, professional and caring. Mum is so pleased to have the same carer for every visit. She feels safe and supported, which is all we can ask for as she is at end-of-life
care.
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Review of
J C Michael Groups Ltd - Bexley
from Douglas W (Husband of Client) published on 28 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I needed to change care agency due to growing inferior personal care.
Recommended to J C Michael. Although early days, the level of care provided to my wife is far superior. All carers are pleasant. No hesitation in recommending.
Recommended to J C Michael. Although early days, the level of care provided to my wife is far superior. All carers are pleasant. No hesitation in recommending.
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Review of
J C Michael Groups Ltd - Croydon
from Maxine B (Daughter of Client) published on 15 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father received care in the last 6 months of his life, he passed away in April 2021. The care he received from the carer was excellent. He was very caring and professional doing his job. My father and myself were pleased to see the carer every day and nothing was too much trouble for him. He attended
7 days a week and was always happy in his work. I would highly recommend this company and would not hesitate to use them again if needed.
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Frequently Asked Questions about J C Michael Groups Ltd
Costs for home care providers owned by J C Michael Groups Ltd
Average costs for home care provided by J C Michael Groups Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by J C Michael Groups Ltd, based on 1 out of their 10 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £22 |
| Live-in Care (weekly) | £1,400 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does J C Michael Groups Ltd own?
J C Michael Groups Ltd own 10 Agencies.
Which J C Michael Groups Ltd Agencies have the highest review score?
J C Michael Groups Ltd - Scotland, J C Michael Groups Ltd- Wandsworth & J C Michael Groups Ltd - Brent have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact J C Michael Groups Ltd to verify any information. View our terms and conditions. J C Michael Groups Ltd has a Basic Service – more info.