- Visiting Care from £22 / hour
- Live-in Care from £1,400 / week
Care Provided
- Visiting Care
- Live-in Care
- Dementia
Home Care Provider Owned by J C Michael Groups Ltd in City of Edinburgh
Only the locations & reviews in City of Edinburgh for J C Michael Groups Ltd are showing below.
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J C Michael Groups Ltd Reviews in City of Edinburgh (15)
Reviews posted for members of J C Michael Groups Ltd
Review of
J C Michael Groups Ltd - Scotland
from Louise D (Granddaughter of Client) published on 10 March 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't fully express how grateful I am for the outstanding care that J C Michaels provided to my nana.
Each and every person who cared for her treated her with immense respect, kindness, and compassion, and for that, I am deeply thankful.
In the final stages of her life, my nana became completely
dependent on others for everything. Knowing that the team took the time to ensure she was well-fed, comfortable, and given the care she truly needed brings me great comfort.
It's so clear when you meet a caregiver who is simply doing their job versus one who genuinely cares for their patients. The team at J C Michaels definitely goes above and beyond, and I will always be grateful for their dedication and compassion.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you so much for your heartfelt message. It was truly a privilege to care for your nana, and we're grateful to know that our team's kindness, compassion and dedication brought comfort during such an important time. Your words mean a great deal to all of us.
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Review of
J C Michael Groups Ltd - Scotland
from Rosemary B (Daughter of Client) published on 23 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This company, for 3 years provided excellent care for my elderly mother. I was extremely grateful for the kindness, compassion and respect for her dignity that was shown.
We had no issue with any of the carers or office staff. They genuinely care for their clients.
We had no issue with any of the carers or office staff. They genuinely care for their clients.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you for your kind words and for trusting us with your mother's care over the three years. We're so pleased to hear she was treated with kindness, compassion and dignity, and your appreciation means a great deal to our whole team.
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Review of
J C Michael Groups Ltd - Scotland
from Christopher K (Son of Client) published on 17 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
J.C. Michael Groups provided home care support for my Mum from January 2025 till Mum's death in November. The care provided was first-class and very professional. Mum was treated at all times with kindness and respect.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you for your kind words and for trusting us with your mum's care. It was a privilege to support her, and we're grateful to know she was treated with kindness, dignity and respect throughout. Our sincere condolences to you and your family.
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Review of
J C Michael Groups Ltd - Scotland
from Brian P (Son of Client) published on 2 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff attended three times a day over an 18 month period. Always polite , well turned out and caring. Attentive to needs and if something was required it was brought to my attention promptly. The only issue I had was a couple of hot drinks consumed by a member of staff caused damage to an expensive
table.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you for sharing your feedback and for the trust you placed in us over the 18 months of care. We're so pleased to hear that our staff's professionalism, attentiveness and compassion made a difference. We also truly value you bringing the concern about the table to our attention, and offer our sincere apologies.
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Review of
J C Michael Groups Ltd - Scotland
from A H (Friend of Client) published on 19 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were very pleased with the domiciliary home care provided by J.C. Michael Groups. Everyone was very professional, timely and empathetic. We will definitely use them again. It takes time to adjust to new voices with hearing impairments, and the staff were very patient.
Reply from Tola Odewusi, Operations Scotland at J C Michael Groups Ltd - ScotlandThank you so much for your kind words. It was a privilege to support you, and we're truly glad our team's professionalism, patience and empathy made a positive difference. We're grateful for the trust you've placed in us and look forward to being there for you again whenever needed.
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Review of
J C Michael Groups Ltd - Scotland
from Lynn M (Daughter of Client) published on 21 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our family is indebted to our mother's team of carers from J C Michaels, for their exemplary care over the past two years. Mum looked forward to their visits and, as a family, we could relax knowing her care was in safe hands. Management at J C Michaels were swift to respond to any concerns and include
us all as family in decision making processes. Heartfelt thanks to all.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you so much for your kind words. It's been a real privilege to care for your mum, and we're so glad she felt comfortable and looked forward to our visits. We truly appreciate your trust and support-it means a lot to all of us at J C Michaels. Wishing you and your family all the best.
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Review of
J C Michael Groups Ltd - Scotland
from Jacqueline M (Niece of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very impressed with all the carers who supported my Auntie, they all treated her with much care and dignity including office staff, I would fully recommend JC Michael Care to anyone who is thinking of having carers for their loved ones as my Auntie was very happy with their care.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandWe are glad to have been a huge positive impact in your Auntie's life and we will pass the information along to the carers as well. Thank you for taking the time to leave us a positive review.
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Review of
J C Michael Groups Ltd - Scotland
from K M (Niece of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Uncle was very reluctant to have the extra support he required, due to his complex needs. JCM Care Group were fantastic at understanding this and approaching the situation sensitively. The small core number of consistent carers were great at being able to get to know him, and even if there were newer
carers, they were just as good.
Also, I had extensive experience interacting with all of the different staff for over 18 months. If there was an emergency, or technical issue or if food was required to be delivered, JCM were always quick and responsive on phone calls and emails with me. Also we had meetings with management and they and office staff were so welcoming and capable in dealing with certain challenges we faced. The carers and emergency call service team are just diamonds who must be recognised for their vital hard work and kindness. Thank you JCM.
Also, I had extensive experience interacting with all of the different staff for over 18 months. If there was an emergency, or technical issue or if food was required to be delivered, JCM were always quick and responsive on phone calls and emails with me. Also we had meetings with management and they and office staff were so welcoming and capable in dealing with certain challenges we faced. The carers and emergency call service team are just diamonds who must be recognised for their vital hard work and kindness. Thank you JCM.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandWe truly appreciate your thoughtful message and the trust you placed in us throughout your uncle's care. It was an honour to support him, and we're grateful we could help in a way that respected his needs. Your support and collaboration meant a great deal to us. We'll be sure to share your lovely message with the whole team-they'll be truly touched.
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Review of
J C Michael Groups Ltd - Scotland
from Eileen L (Daughter of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very caring staff and very good administration team who provided for my mothers needs with genuine warmth and professionalism at all times. An excellent follow up service by the administrative staff who monitored the care given by an always pleasant, considerate and communicative group of carers who
showed real compassion.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you so much for your kind words. It was a privilege to be part of your mum's life, and we're grateful for the chance to care for her. She touched our hearts too, and your support meant a lot to us. We're truly glad our team could make a difference.
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Review of
J C Michael Groups Ltd - Scotland
from Kenris M (Daughter of Client) published on 19 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were very lucky to have several wonderful carers from JCM to help my father in the last 15 months of his life. They were all so kind, compassionate and professional and made a difficult period of our lives much more bearable. I can't thank them enough. Angels!
The team at headquarters were attentive
The team at headquarters were attentive
and helpful and always on hand to deal with any situations that arose. I would definitely recommend JCM.
Reply from Tola Odewusi, Operations Manager at J C Michael Groups Ltd - ScotlandThank you so much for your kind words. It truly means the world to us to know that our carers could provide comfort and support to your father and your family during such a difficult time. We feel privileged to have been a part of his care, and your appreciation means everything to our team. We'll be sure to pass on your gratitude to both our carers and the management team. Wishing you and your family all the very best.
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Review of
J C Michael Groups Ltd - Scotland
from S S (Daughter of Client) published on 12 December 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All the carers were very pleasant and wanted the best for their client. Some were able to build up a rapport and responded well during visits.
They were good with myself and did not object to me being present when they were with their client.
All in all it was as good as the experience could be.
They were good with myself and did not object to me being present when they were with their client.
All in all it was as good as the experience could be.
Reply from Oyetola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - ScotlandThank you so much for expressing your gratitude to our care team. We take great pride in the services they provide. We appreciate you sharing this wonderful review and supporting J. C. Michael Groups Ltd. Our team will be informed of this.
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Review of
J C Michael Groups Ltd - Scotland
from K G (Son of Client) published on 12 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The J C Michael carers could not have done more for my late mum. Something I am grateful for and will never forget. They were exceptional in every way, keeping her clean, fed and hydrated. I have no hesitation in recommending their brilliant carers.
Reply from Oyetola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - ScotlandIt is fantastic to hear your appreciation for our care team. We are very proud of the service they offer. Thank you for supporting J. C. Michael Groups Ltd and sharing this lovely review. This will be passed on to our team.
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Review of
J C Michael Groups Ltd - Scotland
from Aisha W (Daughter of Client) published on 12 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team from J C Michael Care provided an excellent service to my mother. With kindness, professionalism and friendly interaction my mother was very happy and cared for in the extra day to day help she needed living at home with various health limitations. Our family are very grateful for the support
over the years until my mother tragically passed away in February 2024. Thank you especially to two members of staff in particular who my mum rated highly for their attentiveness and skills.
Reply from Tola Odewusi, Operations Manager Scotland at J C Michael Groups Ltd - ScotlandThank you for taking the time to share this kind feedback regarding our team. We are delighted to read your review of our service. We at J. C. Michael Groups Ltd are proud of our dedicated, professional and marvellous care team and are happy you do too. Thank you for your support, this will be passed on to our team.B
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Review of
J C Michael Groups Ltd - Scotland
from Lynne C (Daughter of Client) published on 16 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my mother receives is superb, the carer is compassionate, patient and extremely diligent.
Without said care, I doubt if my mother could live at home. She is very happy with her carer and it's been wonderful that she has had the same carer throughout.
Without said care, I doubt if my mother could live at home. She is very happy with her carer and it's been wonderful that she has had the same carer throughout.
Reply from Carmen Black, Manager at J C Michael Groups Ltd - ScotlandA huge thank you for the honest review. It was a pleasure to work with you in assisting your mum and we are happy to have had this much impact in your mum's life and care.
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Review of
J C Michael Groups Ltd - Scotland
from Sandy N (Son of Client) published on 16 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been using their services for over three years and the main carer is an absolute delight, professional and fully committed, qualified and dedicated. As a family, we can only give our thanks not only to the carer but her company that she works for.
Reply from Carmen Black, Registered Manager at J C Michael Groups Ltd - ScotlandYour mum was one of our lovely clients and we were blessed to have been part in assisting her for those three years. Also thank you for your support in making the job easy and straightforward for our carers.
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Awards / Recognitions (0)
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