J C Michael Groups Ltd - Bexley

189 Broadway, Bexleyheath DA6 7ER
Review Us
6.0 3 Reviews
  • J C Michael Groups Ltd - Bexley, Bexleyheath
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to PillarCare Agency
PillarCare Agency
9.9
Member Logo
Home Care Providers belonging to Tiggo Care
Tiggo Care
10
Member Logo
Home Care Providers belonging to Parkgate Nursing Agency
Parkgate Nursing Agency
8.5
Member Logo
Home Care Providers belonging to Paragon Home Healthcare
Paragon Home Healthcare
8.5
Member Logo
Home Care Providers belonging to Care24Seven - Care at Home
Care24Seven - Care at Home
8.2
Member Logo
Home Care Providers belonging to Cheriton Homecare Ltd
Cheriton Homecare Ltd
10
Show J C Michael Groups Ltd - Bexley on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Person in charge

  • Saviour Ogbodum (Registered Manager)
Are you the Owner/Manager of J C Michael Groups Ltd - Bexley? View your Advertising Options

J C Michael Groups Ltd - Bexley Reviews (3)

6.0

J C Michael Groups Ltd - Bexley has a Review Score of 6.0 (6.000) out of 10, based on 2 reviews in the last 2 years.
Over all time J C Michael Groups Ltd - Bexley has 3 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 1
Date Published
  • 3
  • 0
  • 1
  • 2
  • 1
Reviewer Connection to J C Michael Groups Ltd - Bexley
  • 2
  • 1
Total of 3, showing 1-3
Review from J R (Daughter of Client) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very satisfied with the care she has received since March 2023. The carers that visit are professional, respectful and attentive to her needs. J.C.Michaels office staff always answer the phone promptly and are able to accommodate any changes if required.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K T (Daughter of Client) published on 8 May 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
J C Michael Groups attended my mother after a stroke. The first week was fine no problems. But then from the 2nd week, they were up to one hour and 40 minutes late every day without any notification until I moaned. Even after that, they were late every day by up to an hour and 40 minutes. Carers can
be delayed occasionally, I know that, but up to one hour and 40 minutes every day? Totally unacceptable! Both myself and my mother got so sick of it and the company we cancelled the service. Avoid this terrible useless company unless you want your whole day disrupted waiting for them to arrive!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Douglas W (Husband of Client) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed to change care agency due to growing inferior personal care.
Recommended to J C Michael. Although early days, the level of care provided to my wife is far superior. All carers are pleasant. No hesitation in recommending.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 6.0 (6.000)

Overview of Review Score

The Review Score of 6.0 (6.000) out of 10 for J C Michael Groups Ltd - Bexley is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.000 for J C Michael Groups Ltd - Bexley is calculated as follows: ( (6 Excellents x 5) + (6 Very Poors x 1) ) ÷ 12 Ratings = 3
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for J C Michael Groups Ltd - Bexley is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about J C Michael Groups Ltd - Bexley

What Type of Services does J C Michael Groups Ltd - Bexley offer?

J C Michael Groups Ltd - Bexley offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact J C Michael Groups Ltd - Bexley to verify any information. View our terms and conditions. J C Michael Groups Ltd - Bexley has an Basic Service - more info.