J C Michael Groups Ltd- Wandsworth

1A Queens Road, Wimbledon, London SW19 8NG
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8.0 1 Review
  • J C Michael Groups Ltd- Wandsworth, London
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Other Care Provided

  • Dementia
  • Palliative / End of Life Care

Good to Know

Person in charge

  • Dayo Ogunsola (Manager)
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J C Michael Groups Ltd- Wandsworth Reviews (1)

8.0

J C Michael Groups Ltd- Wandsworth has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time J C Michael Groups Ltd- Wandsworth has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
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1
1
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Review from Lux F (Daughter of Client) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

JCM carers have provided excellent care for my mum who has a complex, terminal illness. The carers are diligent, considerate and anticipate mum's needs, which is especially important as mum has progressively lost her ability to speak clearly. Not only do they provide expert care but they lift mum's
spirits and make her laugh, which has really helped her mental health. Mum very much looks forward to their visits and their company.
As for the office team, they have always been very responsive and flexible when we have needed to change the timings of mum's care visits to accommodate her changing needs.

Reply from Wandsworth Branch, Registered Manager at J C Michael Groups Ltd- Wandsworth

Thank you for your kind words. It has been an honour to support you and your mom on this journey.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for J C Michael Groups Ltd- Wandsworth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for J C Michael Groups Ltd- Wandsworth is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for J C Michael Groups Ltd- Wandsworth is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about J C Michael Groups Ltd- Wandsworth

What Type of Services does J C Michael Groups Ltd- Wandsworth offer?

J C Michael Groups Ltd- Wandsworth offers Home Care.

How many Carers does J C Michael Groups Ltd- Wandsworth employ?

J C Michael Groups Ltd- Wandsworth employs 55 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact J C Michael Groups Ltd- Wandsworth to verify any information. View our terms and conditions. J C Michael Groups Ltd- Wandsworth has an Basic Service - more info.