Submit a Review for Alina Homecare Stevenage
6a Meadway Court, Rutherford Close, Stevenage, SG1 2EF
View Full Details of Alina Homecare StevenageLatest Reviews for Alina Homecare Stevenage
24 April 2025
Overall we are delighted with care we receive very happy. we are happy with all the care that the company supplies the staff are great and go out of there way to be helpful we could not manage by our self .
24 April 2025
Alina Homecare are the best care agency I have ever been with, all the carers are all so lovely and they are so respectful. I would really recommend this amazing care agency so much. I love being with Alina Homecare
24 April 2025
Ever since (I can't remember the exact date) we have had Alina as moms care providers the service, care & attention to detail the friendliness to the family & the affection shown to mom by her carers is of the very highest level & quality. Each of the ladies who attend to mom are literally worth their weight in diamonds. Believe me when I say that we have NEVER HAD A MOMENT OF DOUBT OR CONCERN where the wonderful ladies are concerned. Nor could I ever rate them more highly. I have on several occasions when discussing care providers with other people, recommended Alina to the highest degree. Every person in need of carers should have a carer of the same characteristics as your fabulous staff. I mean the office staff as well as our wonderful ladies. We have been through just about the worst of carers over the years which is why we TRULY APPRECIATE THE VERY BEST WE HAVE NOW. All of you are deserving of the very highest accolades. Thank you all.
09 August 2024
Alina Homecare is outstanding. The management is very effective and nothing is a problem. The carers are delightful and do their job with sensitivity and professionalism. They are willing and able to do whatever is asked. My life has been enhanced with Alina.
24 January 2024
We are grateful to have Alina Homecare visiting Mum twice a day. The carers contribute a lot to Mum's well-being. They are kind and treat Mum well and with respect. They chat with her and give her social interaction. We particularly appreciate that when possible it is a regular carer who comes. The office team too is always very helpful.
17 November 2023
My mum has been having care from Alina for about two years now. Although my mum has dementia, the carers are very compassionate and caring towards her, always making her laugh. They come in three times a day and are always on time (if they are running late, which is very rare, they ring my dad to tell him) and the care they give my mum is excellent. As my mum is now bedridden, they make sure there are no pressure sores and she is always comfortable. The office staff are always friendly and helpful as well. Can’t thank them enough for all they do.
15 August 2022
The carers come twice daily (AM and PM). Every time they show compassionate care, making sure my husband is comfortable with everything they are doing. They always speak to him and laugh with him (even though he has limited communication etc). They always tidy up afterwards, making the bed and putting washing in the laundry basket or washing machine and they never leave without asking if there is anything else they can help with!
11 July 2022
It has been an absolute pleasure to watch the care, compassion, and empathy that the Alina ladies have shown towards my friend in the last year. He has when possible enjoyed their visits and company and they have bought a smile to his face. As his illness progressed, the carers took our worries onboard and went out of their way to support us all. As care needs increased, the office made sure the team were well informed and care plans adjusted and followed. I personally would not hesitate to use Alina again or recommend them.
30 May 2022
I cannot recommend this wonderful team of carers enough, from the first day we began the search for homecare for Dad they have been kind, helpful, and supportive. From the ladies in the office to the fantastic carers that visit Dad every day, they have made a difficult time for us all so much easier. I am so glad that there are such amazing people that choose to do this. Thank you all.
09 August 2021
My father has in the last two months started receiving care from Alina after suffering a life-changing stroke and a dementia diagnosis. From the moment we were put through to Alina the service has been exemplary, the manager and the other workers in the office were very quick to come out and evaluate Dad to see what he requires. The care plan and recommendations of what care he should receive have been perfect, they have taken the time to carefully consider what is best for my dad. The carers that have been to my Dad have all been brilliant with him they have been very patient, shown empathy, and are always on time. My dad values his walk with the carers and the conversations that cheer him up. My personal thanks go to the branch manager and her team who have gone above and beyond the line of duty to ensure my father has had something to eat when he had run out of money after a change in circumstances. This act of generosity was very much appreciated and will not be forgotten.
06 July 2021
From my initial contact by phone with Alina Homecare Stevenage enquiring about home care for myself, I have found all members of staff to be caring, courteous, and considerate. My care calls are always prompt and every care is given to ensure my comfort and well-being. Excellent Alina Care.
Latest Reviews for Alina Homecare Stevenage
24 April 2025
Overall we are delighted with care we receive very happy. we are happy with all the care that the company supplies the staff are great and go out of there way to be helpful we could not manage by our self .
24 April 2025
Alina Homecare are the best care agency I have ever been with, all the carers are all so lovely and they are so respectful. I would really recommend this amazing care agency so much. I love being with Alina Homecare
24 April 2025
Ever since (I can't remember the exact date) we have had Alina as moms care providers the service, care & attention to detail the friendliness to the family & the affection shown to mom by her carers is of the very highest level & quality. Each of the ladies who attend to mom are literally worth their weight in diamonds. Believe me when I say that we have NEVER HAD A MOMENT OF DOUBT OR CONCERN where the wonderful ladies are concerned. Nor could I ever rate them more highly. I have on several occasions when discussing care providers with other people, recommended Alina to the highest degree. Every person in need of carers should have a carer of the same characteristics as your fabulous staff. I mean the office staff as well as our wonderful ladies. We have been through just about the worst of carers over the years which is why we TRULY APPRECIATE THE VERY BEST WE HAVE NOW. All of you are deserving of the very highest accolades. Thank you all.
09 August 2024
Alina Homecare is outstanding. The management is very effective and nothing is a problem. The carers are delightful and do their job with sensitivity and professionalism. They are willing and able to do whatever is asked. My life has been enhanced with Alina.
24 January 2024
We are grateful to have Alina Homecare visiting Mum twice a day. The carers contribute a lot to Mum's well-being. They are kind and treat Mum well and with respect. They chat with her and give her social interaction. We particularly appreciate that when possible it is a regular carer who comes. The office team too is always very helpful.
17 November 2023
My mum has been having care from Alina for about two years now. Although my mum has dementia, the carers are very compassionate and caring towards her, always making her laugh. They come in three times a day and are always on time (if they are running late, which is very rare, they ring my dad to tell him) and the care they give my mum is excellent. As my mum is now bedridden, they make sure there are no pressure sores and she is always comfortable. The office staff are always friendly and helpful as well. Can’t thank them enough for all they do.
15 August 2022
The carers come twice daily (AM and PM). Every time they show compassionate care, making sure my husband is comfortable with everything they are doing. They always speak to him and laugh with him (even though he has limited communication etc). They always tidy up afterwards, making the bed and putting washing in the laundry basket or washing machine and they never leave without asking if there is anything else they can help with!
11 July 2022
It has been an absolute pleasure to watch the care, compassion, and empathy that the Alina ladies have shown towards my friend in the last year. He has when possible enjoyed their visits and company and they have bought a smile to his face. As his illness progressed, the carers took our worries onboard and went out of their way to support us all. As care needs increased, the office made sure the team were well informed and care plans adjusted and followed. I personally would not hesitate to use Alina again or recommend them.
30 May 2022
I cannot recommend this wonderful team of carers enough, from the first day we began the search for homecare for Dad they have been kind, helpful, and supportive. From the ladies in the office to the fantastic carers that visit Dad every day, they have made a difficult time for us all so much easier. I am so glad that there are such amazing people that choose to do this. Thank you all.
09 August 2021
My father has in the last two months started receiving care from Alina after suffering a life-changing stroke and a dementia diagnosis. From the moment we were put through to Alina the service has been exemplary, the manager and the other workers in the office were very quick to come out and evaluate Dad to see what he requires. The care plan and recommendations of what care he should receive have been perfect, they have taken the time to carefully consider what is best for my dad. The carers that have been to my Dad have all been brilliant with him they have been very patient, shown empathy, and are always on time. My dad values his walk with the carers and the conversations that cheer him up. My personal thanks go to the branch manager and her team who have gone above and beyond the line of duty to ensure my father has had something to eat when he had run out of money after a change in circumstances. This act of generosity was very much appreciated and will not be forgotten.
06 July 2021
From my initial contact by phone with Alina Homecare Stevenage enquiring about home care for myself, I have found all members of staff to be caring, courteous, and considerate. My care calls are always prompt and every care is given to ensure my comfort and well-being. Excellent Alina Care.