





Alina Homecare North Herts is a provider of high-quality home care services in the Stevenage area. Alina Homecare North Herts covers, Ardeley, Aston, Baldock, Benington, Codicote, Great Ashby, Henlow, Hertford, Hitchin, Ickleford, Knebworth, Letchworth, Old Welwyn, Stevenage, St Ippolyts, Stotfold and Walkern.
Home care and live-in care services are provided throughout the whole of Hertfordshire. Respite care is available for those who need a break. Staff place much emphasis on clear...
Care Provided by Alina Homecare North Herts
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
We pride ourselves on providing excellent quality Home Care at competitive prices.
The cost of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from 30 minute visits to 24 hour Live-in Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.
Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.
We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.
We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.
Your home. Your care. Your choice.
Contact Alina Homecare North Herts to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Good to Know
Group/Owner
- Alina Homecare
- Private Owned
Person in charge
- Brenda Robertson (Registered Manager)
Alina Homecare North Herts Reviews (27)
Alina Homecare North Herts has a Review Score of 9.8 (9.75) out of 10, based on 10 reviews in the last 2 years.
Over all time Alina Homecare North Herts has 27 reviews.
Thankyou for making my mother in laws transition to accepting home care so seamless. Your kindness and compassion has helped us all at such a difficult time especially understanding the care system. Your help was invaluable, thankyou all .
Thank you for your lovely words, it was a real pleasure supporting mum she will be missed by her care workers.
Would highly recommend.
Thank you it was our honour to support mum and dad through her final days, she will always be in our thoughts.
The care that I am receiving from your lovely team is exemplary. All the girls are so kind and totally professional. They are attentive to all my needs and carry out each task with the utmost gentleness and care. I cannot praise them highly enough. I know that I am in safe hands. Well done to everyone!
Thank you for your lovely compliment, I will make sure all the team are aware.
we are happy with all the care that the company supplies the staff are great and go out of there way to be helpful we could not manage by our self .
Thank you John it really is such a pleasure to support you both.
I love being with Alina Homecare
Thank you for the lovely review it has been such a pleasure supporting you.
Believe me when I say that we have NEVER HAD A MOMENT OF DOUBT OR CONCERN where the wonderful ladies are concerned. Nor could I ever rate them more highly. I have on several occasions when discussing care providers with other people, recommended Alina to the highest degree.
Every person in need of carers should have a carer of the same characteristics as your fabulous staff. I mean the office staff as well as our wonderful ladies. We have been through just about the worst of carers over the years which is why we TRULY APPRECIATE THE VERY BEST WE HAVE NOW.
All of you are deserving of the very highest accolades. Thank you all.
Thank you for such a wonderful review it is truly a pleasure to support you all.
I would like to express our thanks for the professional way all the carers have supported my husband. They have allowed him to retain his dignity while providing the care he needs. It hasn't been easy for him to face the loss of much of his independence, but their attitude and good humour have helped him through each day. Thank you also for providing such a flexible service, which has meant we have been able to adjust the amount of help he has needed at different times.
Thank you for your lovely feedback - I will make sure this is passed on to all the staff.
My life has been enhanced with Alina.
Thank you for such a lovely review it is a real honour to be able to support you.
Alina are easy to communicate with and provide us with peace of mind that Mum receives the additional support she now needs.
Thank you for your lovely comments, I will make sure the team are all aware. Best wishes.
I would highly recommend Alina Homecare. They really care for their service users and are always kind, friendly and help a lot. I feel my health is improving because of the care I am receiving from them. So definitely a really great care provider that really listens to your needs and provide an amazing service.
Thank you so much for your lovely review. We are so pleased our support made a difference and improved your health. We really appreciate this great feedback. Thank you once again.
The manager's first assessment of my mum absolutely got everything in such a personalised way including an incredible line on the plan 'Please chat to me I enjoy a bit of banter'.
Absolutely brilliant!
Staff are excellent kind friendly and very very efficient. It leaves us much more reassured. Mum chats about the carers with us so we know they engage well. and give her a good experience. Love this agency from the very start they are our safety net and are already invaluable to us. Brilliant service by the carers to our mum. Everyone of them.
Thank you for such a lovely review; I will share your comments with all the team.
The carers contribute a lot to Mum's well-being.
They are kind and treat Mum well and with respect. They chat with her and give her social interaction. We particularly appreciate that when possible it is a regular carer who comes.
The office team too is always very helpful.
Thank you for your lovely review it is very much appreciated and it is of course our pleasure to support Mum daily.
I read reviews prior to contacting Alina Homecare, and was responded to very quickly. The manager and her team were very prompt, thorough and professional and very quick to come and meet my nan for an assessment. Service was explained clearly, terms pretty clear, prices were competitive and they were very personable. My nan has benefited and spoke very highly of the care team, and me/family are reassured she's in the best hands.
Thank you for your lovely review - I will make sure your comments are passed on to the team. Many thanks.
As I live 200 miles away from my aunt, who has no other family, they keep me up to date and always go the extra mile to care for both my aunt's physical and mental well-being.
Thank you for such a lovely review. We will always go the extra mile to make sure our clients are happy, safe and well looked after allowing them to remain at home and as independent as possible. I will pass your lovely review on to the team.
Many Thanks.
Cannot recommend the whole team at Alina highly enough. Communication is excellent, even out of hours and the women who come out to my Mum are wonderful. It's been such a positive experience. Thank you Alina.
Thank you for taking the time to give such a lovely review - I will make sure this is passed on to all the team here at Hitchin.
Such a relief to have a reliable and friendly care team looking after my sister. The girls are all brilliant, friendly, kind and understanding of my sister's needs. We couldn't be without this wonderful team, which enables my sister to stay in her home with all the support they give her and care needs are all met. Management are great too with care reviews each month and when additional support needs to be added it's very quick. Very grateful for the brilliant, understanding and 5* support they give to my sister.
Thank you so much for your kind words, I will be sure to pass this on to all of the team.
Many Thanks,
The carers come twice daily (AM and PM). Every time they show compassionate care, making sure my husband is comfortable with everything they are doing. They always speak to him and laugh with him (even though he has limited communication etc). They always tidy up afterwards, making the bed and putting washing in the laundry basket or washing machine and they never leave without asking if there is anything else they can help with!
Thank you for your lovely feedback it has been our pleasure to provide support to your loved one.
It has been an absolute pleasure to watch the care, compassion, and empathy that the Alina ladies have shown towards my friend in the last year. He has when possible enjoyed their visits and company and they have bought a smile to his face. As his illness progressed, the carers took our worries onboard and went out of their way to support us all. As care needs increased, the office made sure the team were well informed and care plans adjusted and followed. I personally would not hesitate to use Alina again or recommend them.
Thank you for such lovely comments it was our absolute honour to support everyone in your friend's final days.
I cannot recommend this wonderful team of carers enough, from the first day we began the search for homecare for Dad they have been kind, helpful, and supportive. From the ladies in the office to the fantastic carers that visit Dad every day, they have made a difficult time for us all so much easier. I am so glad that there are such amazing people that choose to do this. Thank you all.
Thank you Maria for such a lovely review it has been an absolute pleasure supporting your dad.
We are extremely pleased with the care given. 100 percent dedicated and go that extra mile to help where needed! We would so recommend to others who are in need of professional carers. Also, we have called outside of the hours chosen for care, they were so very obliging in helping us! Amazing team!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (2)
- Posted: Tuesday 24 Jun 2025Alina Homecare has for the fifth consecutive year, been recognised with a ‘Top 20 Home Care Group National Award for 2025’ by leading UK Home Care review website, homecare.co.uk. These...
- Posted: Tuesday 25 Jun 2024Alina Homecare has for the fourth consecutive year, been recognised with a ‘Top 20 Home Care Group’ National Award for 2024 by leading UK Home Care review website, homecare.co.uk. These...
Awards / Recognitions (9)
- Recipient: Alina HomecareDate: Friday 30 May 2025
- Recipient: Alina HomecareDate: Friday 31 May 2024
- Recipient: Alina Homecare North HertsDate: Monday 01 Apr 2024
Meet the Team (1)
Brenda is very passionate about delivering quality care services to our clients, which provide choice, reassurance and involvement at all times.
Frequently Asked Questions about Alina Homecare North Herts
How many Carers does Alina Homecare North Herts employ?
Alina Homecare North Herts employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare North Herts to verify any information. View our terms and conditions. Alina Homecare North Herts has an Enhanced Service - more info.