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Alina Homecare North Herts

6a Meadway Court, Rutherford Close, Stevenage, Hertfordshire SG1 2EF
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Alina Homecare North Herts, Stevenage
Alina Homecare North Herts, Stevenage
Alina Homecare North Herts, Stevenage

Alina Homecare North Herts is a provider of high-quality home care services in the Stevenage area. Alina Homecare North Herts covers, Ardeley, Aston, Baldock, Benington, Codicote, Great Ashby, Henlow, Hertford, Hitchin, Ickleford, Knebworth, Letchworth, Old Welwyn, Stevenage, St Ippolyts, Stotfold and Walkern.

Home care and live-in care services are provided throughout the whole of Hertfordshire. Respite care is available for those who need a break. Staff place much emphasis on clear...  

Care Provided by Alina Homecare North Herts

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Prices

We pride ourselves on providing excellent quality Home Care at competitive prices.

The cost of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from 30 minute visits to 24 hour Live-in Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.

Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.

We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.

We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.

Your home. Your care. Your choice.

Contact Alina Homecare North Herts to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)

Good to Know

Group/Owner

Person in charge

  • Brenda Robertson (Registered Manager)

Alina Homecare North Herts Reviews (27)

9.8

Alina Homecare North Herts has a Review Score of 9.8 (9.75) out of 10, based on 10 reviews in the last 2 years. Over all time Alina Homecare North Herts has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Kathy L (Daughter of Client) published on 23 February 2022 Submitted via Website
Overall Experience

From the moment that I emailed Alina Homecare in Hitchin, asking about availability to provide care for my mother, I have been impressed with their attention to detail, organisation, how they follow their policies and procedures, and their knowledge. The manager listened carefully and sensitively about my Mum and the care plan that she subsequently wrote was a wonderful summary of who my Mum is, as well as her needs. She was respectful, open, and friendly when she met Mum, which put Mum at ease. All of the carers who now visit had read the plan prior to meeting me, and then shadowing me during a visit to Mum. This meant that they could see how Mum is used to being supported by her family. This flexibility of approach eased my mind that Mum would be well cared for, and she has been. It has been a huge weight off my mind finding Alina Homecare Hitchin and I can see that Mum is happy for them to be in her home.

Reply from Katie Simmonds, Registered Manager at Alina Homecare North Herts

Thank you for the lovely review, it is a pleasure supporting mum and hearing all her wonderful stories.

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Review from D W (Client / Service User) published on 21 February 2022 Submitted via Postal Card
Overall Experience

Have given exemplary service.

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Review from James R (Son of Client) published on 9 August 2021 Submitted via Website
Overall Experience

My father has in the last two months started receiving care from Alina after suffering a life-changing stroke and a dementia diagnosis. From the moment we were put through to Alina the service has been exemplary, the manager and the other workers in the office were very quick to come out and evaluate Dad to see what he requires. The care plan and recommendations of what care he should receive have been perfect, they have taken the time to carefully consider what is best for my dad. The carers that have been to my Dad have all been brilliant with him they have been very patient, shown empathy, and are always on time. My dad values his walk with the carers and the conversations that cheer him up. My personal thanks go to the branch manager and her team who have gone above and beyond the line of duty to ensure my father has had something to eat when he had run out of money after a change in circumstances. This act of generosity was very much appreciated and will not be forgotten.

Reply from Brenda Robertson, Manager at Alina Homecare North Herts

Thank you for such a lovely review, it has been a real pleasure supporting your father through a very difficult time in his life.

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Review from Susan B (Client / Service User) published on 6 July 2021 Submitted via Postal Card
Overall Experience
From my initial contact by phone with Alina Homecare Stevenage enquiring about home care for myself, I have found all members of staff to be caring, courteous, and considerate. My care calls are always prompt and every care is given to ensure my comfort and well-being.

Excellent Alina Care.

Reply from Brenda Robertson, Manager at Alina Homecare North Herts

Thank you for such lovely feedback, we are glad to hear that your experience has been so positive, it is always our aim to make the whole process as stress-free as possible.

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Review from Penny B (Client / Service User) published on 17 March 2021 Submitted via Postal Card
Overall Experience

I like my carer very much. She goes out of her way to help me and is always friendly and cheerful.

Reply from Emelie Karlsson, Branch Manager at Alina Homecare North Herts

I am very happy to hear that you find your carer helpful and cheerful and that you like seeing your carer.

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Review from D W (Client / Service User) published on 25 November 2020 Submitted via Postal Card
Overall Experience

I look forward to any of my carers coming to see and help me. I hate it when they have to leave. There is nothing they wouldn't do for me.

Reply from Emelie Karlsson, Branch Manager at Alina Homecare North Herts

Thank you for your kind words and compliment. We are very happy that you are happy with the service we provide and that you enjoy seeing your carers.

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Review from Chris T (Client / Service User) published on 4 November 2020 Submitted via Postal Card
Overall Experience

Very good service. I am very happy with them.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 August 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Tuesday 24 Jun 2025Alina Homecare has for the fifth consecutive year, been recognised with a ‘Top 20 Home Care Group National Award for 2025’ by leading UK Home Care review website, homecare.co.uk. These...
  • Posted: Tuesday 25 Jun 2024Alina Homecare has for the fourth consecutive year, been recognised with a ‘Top 20 Home Care Group’ National Award for 2024 by leading UK Home Care review website, homecare.co.uk. These...

Awards / Recognitions (9)

  • Recipient: Alina HomecareDate: Friday 30 May 2025
  • Recipient: Alina HomecareDate: Friday 31 May 2024
  • Recipient: Alina Homecare North HertsDate: Monday 01 Apr 2024

Meet the Team (1)

Brenda Job Title: Registered Manager Joined: 2000
Brenda

Brenda is very passionate about delivering quality care services to our clients, which provide choice, reassurance and involvement at all times.

Frequently Asked Questions about Alina Homecare North Herts

How many Carers does Alina Homecare North Herts employ?

Alina Homecare North Herts employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare North Herts to verify any information. View our terms and conditions. Alina Homecare North Herts has an Enhanced Service - more info.