Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Mayfield Homecare Services Ltd

stars
stars 05 December 2025
Mayfield care team have been wonderful with my parents. Every carer is professional, caring and incredibly helpful, even during challenging moments. Not only do they provide outstanding personal care, but the companionships and friendships formed have been a lifeline to them. Their compassion and reliability have made a huge difference to our family. We truly appreciate everything they do. Thank you so much for your outstanding care. The Swift Family
Review from Elaine A (Daughter of Client/Service User)
stars
stars 04 December 2025
Mayfield Homecare Services have been an amazing life changer for us as a family. The girls who visit my mother in law (father in law too) have the most wonderful relationship with them. They bring such positive energy to their home. The girls are so professional yet so caring, their conversations are led by my mother in law and what she has to chat about. Nothing is too much trouble. They will e.g. bring the washing in, empty the bin and they always leave the house safe and locked. We consider the girls as part of our family now and rely on information they share. We call daily to see our parents/in laws to visit and chat as all the 'care' is covered by Mayfield. We know all the managers as they keep us in touch with anything else we need to know. To sum Mayfield up "Amazing, caring, laughter, understanding and professional. An absolute pleasure to have them as part of our family. Thank you :)
Review from Lou S (Daughter-in-law of Client/Service User)
stars
stars 23 November 2022
The staff and girls were wonderful and very caring to my dad they looked after him perfectly and made me feel better knowing they we there to help him. Fantastic staff would recommend them to anyone who wants their parents to be cared for.
Review from Gillian A (Daughter of Client/Service User)