Submit a Review for Premier Care Services EG Ltd
Felcourt Farm Business Park, Felcourt Road, Felcourt, East Grinstead, RH19 2LQ
View Full Details of Premier Care Services EG LtdLatest Reviews for Premier Care Services EG Ltd
10 April 2025
Premier care are amazing I cannot fault them the care they provide for mum is fantastic so helpful & friendly don't know what we do without them, the personal care & bed making & always put washing on mum loves to see them in the morning always on time which is great as a routine is the best care !
07 April 2025
Premier provide an excellent level of care to my Mum. All her carers give a kind, friendly and efficient service. They are always very helpful and the care manager always keeps me informed of anything I need to be aware of. I am happy that my Mum is in safe and caring hands.
07 April 2025
Premium Care has looked after my wife who has Alzheimer's Dementia for the best part of 10 years I have to say that my wife has had the best of care provided by Premium Care over this period time From the office to the front line everyone knows their role and this is played out with dedication and commitment The carers always share their wide range of knowledge, experience ,dedication and commitment to my wife and to me The care provided to both of us is very important as I have mobility problems and therefore although caring for wife her care is always carried out within the confines of our house This means apart from slowly walking to our garage I never leave the house and so having the two carers come in three times per day provides me with some company and respite I wish Premier Care all the very best for the year ahead
07 April 2025
The staffare polite- cheerful - always prompt . They make the visit fun and help where and when I need help -- but allow me to do what I can myself. I feel I would be cared for if suddenlyI needed it and would not be afraid to ask for it.
31 December 2024
I have always found the staff helpful and supportive. I know they could be relied on to advise on any problem. I know a shortage of staff can be difficult for them but they work very hard to fill the gaps.
20 December 2024
Very nice, friendly people.
18 October 2024
We are so grateful for the care that all the staff at Premier have provided to our mother over many years - Particularly over the last few months, when due to deteriorating health, her needs have increased and Premier has excelled themselves in their response to this. They have always put her needs first - e.g. calling an ambulance and staying with her until the ambulance and a family member arrived. Also, notify us immediately of any concerns. I also, personally, must thank the manager for her support of me when I needed a caring listener at the end of the telephone. We have no hesitation at all in recommending Premier Care to anyone wanting the best support and care available for their loved one.
27 September 2024
Sincere thanks to all the staff for the excellent care provided to our mother over the past twelve months. It gave us great peace of mind to know that she was being looked after by a team of caring professionals who made sure she was safe and well at every visit. Any concerns for her welfare and well-being were notified to us at the earliest opportunity. We have no hesitation in recommending Premier Care's services to anyone needing a conscientious, reliable and trustworthy care provider for their loved one.
05 September 2024
Very happy
05 September 2024
We have always found them very helpful and anxious to do the best for us.
15 August 2024
Premier Care have being looking after my mother for the last two years who is in her ninety's enabling her to remain independent, the communication between myself and Premier Care has always ensured I am fully informed and aware of any concerns spotted and I truly value this as I am not always able to visit her weekly.
31 July 2024
I find all the carers and back office staff very helpful, I am very pleased with everything connected to Premier Care. Premier Care has been particularly helpful when Mum needs emergency food shopping or help taking additional supplementary prescriptions.
19 July 2024
The team have been a source of support and care during difficult times as both parents have dementia. They have handled things with a good amount of sensitivity and professionalism. The care staff have been very supportive and my parents have always felt comfortable and assured by the level of care received.
19 July 2024
Excellent standard of care. All those attending to my aunt's needs in her home are very kind, helpful, considerate and professional. The service from Premier Care is very reliable and we would highly recommend them to anyone.
09 May 2024
Quick to respond to our initial request for assistance just prior to Christmas 23. Good communication with main office and their care team are very experienced, caring and totally understand the difficult nature of the services they provide which is tailored to the individuals concerned. The process of introducing daily care for our parents was never going to be easy but Premier Care achieved this seamlessly and were quickly accepted by our parents. We would highly recommend them.
02 May 2024
I can't thank Premier Care enough for the help and support they have shown to my dad who is nearly 95. Nothing is too much trouble and they have gone above and beyond with trying to make Dad's days as easy and stress-free as possible. Thank you for everything you do.
30 April 2024
My mother has been receiving care from Premier Care since mid-March 2024 when she left hospital. My mum needs extensive support and all the staff at Premier have been excellent. The team are easy to get in contact with and have been caring, friendly, thoughtful and professional, making my mum's transition back home a positive experience. I do not live locally and knowing Premier are regularly with Mum gives me great reassurance that she is safe and well cared for.
26 April 2024
My mother has Alzheimer's and is 91. Fiercely independent, Mum was reluctant to accept help. However, from the moment she met Premier Care Services' managers and staff, she wanted to have them come over every day. From my perspective, the medication is given and notes provided about how Mum is doing. The staff are efficient, knowledgeable, kind, flexible and reliable. I chose Premier from the good reviews on CQC and have been delighted.
26 April 2024
I would highly recommend Premier Care Services East Grinstead, they have been absolutely fantastic in their care of my elderly mum. They put my mind at ease knowing that she is so well looked after. Professional, reliable and so empathetic in their care. Thank you to all the team.
18 April 2024
E-mailed Premier Care on a Friday evening regarding my father's care. They called me back on Saturday morning and arranged a visit for the Monday. Within minutes of the visit, they were already contacting the GP and district nurses to get things moving and a care package was put in place to start my father's care within the next two days. Prior to the visit, I felt that no one was taking my father's care seriously but after their visit, my mind was put a rest by the care they will provide and the things they have kindly put in place. Whilst visiting they also made sure Dad was comfortable before they visited next. Very impressed.
Latest Reviews for Premier Care Services EG Ltd
10 April 2025
Premier care are amazing I cannot fault them the care they provide for mum is fantastic so helpful & friendly don't know what we do without them, the personal care & bed making & always put washing on mum loves to see them in the morning always on time which is great as a routine is the best care !
07 April 2025
Premier provide an excellent level of care to my Mum. All her carers give a kind, friendly and efficient service. They are always very helpful and the care manager always keeps me informed of anything I need to be aware of. I am happy that my Mum is in safe and caring hands.
07 April 2025
Premium Care has looked after my wife who has Alzheimer's Dementia for the best part of 10 years I have to say that my wife has had the best of care provided by Premium Care over this period time From the office to the front line everyone knows their role and this is played out with dedication and commitment The carers always share their wide range of knowledge, experience ,dedication and commitment to my wife and to me The care provided to both of us is very important as I have mobility problems and therefore although caring for wife her care is always carried out within the confines of our house This means apart from slowly walking to our garage I never leave the house and so having the two carers come in three times per day provides me with some company and respite I wish Premier Care all the very best for the year ahead
07 April 2025
The staffare polite- cheerful - always prompt . They make the visit fun and help where and when I need help -- but allow me to do what I can myself. I feel I would be cared for if suddenlyI needed it and would not be afraid to ask for it.
31 December 2024
I have always found the staff helpful and supportive. I know they could be relied on to advise on any problem. I know a shortage of staff can be difficult for them but they work very hard to fill the gaps.
20 December 2024
Very nice, friendly people.
18 October 2024
We are so grateful for the care that all the staff at Premier have provided to our mother over many years - Particularly over the last few months, when due to deteriorating health, her needs have increased and Premier has excelled themselves in their response to this. They have always put her needs first - e.g. calling an ambulance and staying with her until the ambulance and a family member arrived. Also, notify us immediately of any concerns. I also, personally, must thank the manager for her support of me when I needed a caring listener at the end of the telephone. We have no hesitation at all in recommending Premier Care to anyone wanting the best support and care available for their loved one.
27 September 2024
Sincere thanks to all the staff for the excellent care provided to our mother over the past twelve months. It gave us great peace of mind to know that she was being looked after by a team of caring professionals who made sure she was safe and well at every visit. Any concerns for her welfare and well-being were notified to us at the earliest opportunity. We have no hesitation in recommending Premier Care's services to anyone needing a conscientious, reliable and trustworthy care provider for their loved one.
05 September 2024
Very happy
05 September 2024
We have always found them very helpful and anxious to do the best for us.
15 August 2024
Premier Care have being looking after my mother for the last two years who is in her ninety's enabling her to remain independent, the communication between myself and Premier Care has always ensured I am fully informed and aware of any concerns spotted and I truly value this as I am not always able to visit her weekly.
31 July 2024
I find all the carers and back office staff very helpful, I am very pleased with everything connected to Premier Care. Premier Care has been particularly helpful when Mum needs emergency food shopping or help taking additional supplementary prescriptions.
19 July 2024
The team have been a source of support and care during difficult times as both parents have dementia. They have handled things with a good amount of sensitivity and professionalism. The care staff have been very supportive and my parents have always felt comfortable and assured by the level of care received.
19 July 2024
Excellent standard of care. All those attending to my aunt's needs in her home are very kind, helpful, considerate and professional. The service from Premier Care is very reliable and we would highly recommend them to anyone.
09 May 2024
Quick to respond to our initial request for assistance just prior to Christmas 23. Good communication with main office and their care team are very experienced, caring and totally understand the difficult nature of the services they provide which is tailored to the individuals concerned. The process of introducing daily care for our parents was never going to be easy but Premier Care achieved this seamlessly and were quickly accepted by our parents. We would highly recommend them.
02 May 2024
I can't thank Premier Care enough for the help and support they have shown to my dad who is nearly 95. Nothing is too much trouble and they have gone above and beyond with trying to make Dad's days as easy and stress-free as possible. Thank you for everything you do.
30 April 2024
My mother has been receiving care from Premier Care since mid-March 2024 when she left hospital. My mum needs extensive support and all the staff at Premier have been excellent. The team are easy to get in contact with and have been caring, friendly, thoughtful and professional, making my mum's transition back home a positive experience. I do not live locally and knowing Premier are regularly with Mum gives me great reassurance that she is safe and well cared for.
26 April 2024
My mother has Alzheimer's and is 91. Fiercely independent, Mum was reluctant to accept help. However, from the moment she met Premier Care Services' managers and staff, she wanted to have them come over every day. From my perspective, the medication is given and notes provided about how Mum is doing. The staff are efficient, knowledgeable, kind, flexible and reliable. I chose Premier from the good reviews on CQC and have been delighted.
26 April 2024
I would highly recommend Premier Care Services East Grinstead, they have been absolutely fantastic in their care of my elderly mum. They put my mind at ease knowing that she is so well looked after. Professional, reliable and so empathetic in their care. Thank you to all the team.
18 April 2024
E-mailed Premier Care on a Friday evening regarding my father's care. They called me back on Saturday morning and arranged a visit for the Monday. Within minutes of the visit, they were already contacting the GP and district nurses to get things moving and a care package was put in place to start my father's care within the next two days. Prior to the visit, I felt that no one was taking my father's care seriously but after their visit, my mind was put a rest by the care they will provide and the things they have kindly put in place. Whilst visiting they also made sure Dad was comfortable before they visited next. Very impressed.