Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Prime Care at Home Ltd

stars
stars 23 December 2025
I have been a service user with PrimeCare for over 20 years. The carers are friendly, professional and extremely well trained. I have full confidence as they have never given me cause to complain. I am so glad I chose Prinecare when I first needed help. They really tune in with your needs, very
respectful towards me and my home, and they have a great reputation, very well deserved. They really are above and beyond. Thank you to all who have been to me in the past and those who still come to me. Could never manage without them.
Review from Shirley S (Client / Service User)