Prime Care at Home Ltd

Suite 9, Keynes House, Alfreton Road, Pride Park, Derby DE21 4AS
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8.0 1 Review
  • Prime Care at Home Ltd, Derby
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Care Provided by Prime Care at Home Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £13 – £14

These prices are only a guideline, please contact Prime Care at Home Ltd to find out the exact price for your requirements.

Contact Prime Care at Home Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact Prime Care at Home Ltd to get a personalised quote.

Good to Know

Owner

  • Prime Care at Home Ltd
  • Privately Owned

Person in Charge

  • Emma Ramage (Manager)
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Prime Care at Home Ltd Reviews (1)

8.0

Prime Care at Home Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Prime Care at Home Ltd has 1 review.

Overall Experience
  • 1
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Date Published
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Reviewer Connection to Prime Care at Home Ltd
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Total of 1, showing 1-1
Review from Shirley S (Client) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a service user with PrimeCare for over 20 years. The carers are friendly, professional and extremely well trained. I have full confidence as they have never given me cause to complain. I am so glad I chose Prinecare when I first needed help. They really tune in with your needs, very respectful
towards me and my home, and they have a great reputation, very well deserved. They really are above and beyond. Thank you to all who have been to me in the past and those who still come to me. Could never manage without them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Prime Care at Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Prime Care at Home Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Prime Care at Home Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Meet the Team (0)

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Frequently Asked Questions about Prime Care at Home Ltd

What Type of Services does Prime Care at Home Ltd offer?

Prime Care at Home Ltd offers Home Care.

How many Carers does Prime Care at Home Ltd employ?

Prime Care at Home Ltd employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prime Care at Home Ltd to verify any information. View our terms and conditions. Prime Care at Home Ltd has an Basic Service - more info.