Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Springfield Healthcare (North Yorkshire/York)

stars
stars 17 April 2025
Myself ,the clients son and most importantly the client are very happy with the standards of care been given from the the very 1st visit up to date. All careers have been very polite and professional. The client feels comfortable and at ease in the presence of the careers and looks forward to their visits. They have helped the client in been able to retain independence. Overall the client and ourselves are extremely happy with the care team and would highly recommend them and the company as a whole. Many thanks ..
Review from Donna S (Daughter-in-law of Client/Service User)
stars
stars 19 March 2025
I am very satisfied with this company. I had two before Springfield that I thought were ok, but Springfield are a hundred time better they are very friendly and will do anything I ask. I would recommend them to anyone.
Review from Shirley A (Client / Service User)
stars
stars 21 February 2025
Good service provided by the carers, the office and the assessment team. Always available to contact. The use of the app is great as we can see how things are going each day. We feel safe in the knowledge that our mum is being cared for.
Review from Y G (Daughter of Client/Service User)