Rated ‘Good’ by CQC in October 2022, Springfield Healthcare North Yorkshire is an established care provider, dedicated to delivering quality care in the region. Their kind and expert teams allow individuals to thrive in their own homes, whilst receiving tailored support to meet their unique needs.
Springfield’s range of comprehensive services means they can provide care for people of all ages, including elderly care, mental health support, family support and...
Rated ‘Good’ by CQC in October 2022, Springfield Healthcare North Yorkshire is an established care provider, dedicated to delivering quality care in the region. Their kind and expert teams allow individuals to thrive in their own homes, whilst receiving tailored support to meet their unique needs.
Springfield’s range of comprehensive services means they can provide care for people of all ages, including elderly care, mental health support, family support and care for adults with learning and physical disabilities. Care plans are carefully curated to ensure an individual’s needs and preferences are considered, meaning you can maintain your hobbies, interests and specific social outings. Springfield’ s team of compassionate and highly skilled staff provide you and your family the reassurance you deserve knowing that your loved one’s health is prioritised.
Their Live-In care service provides individuals support 24 hours a day, 7 days a week. This service ensures customers can remain in the comfort of their own home, while receiving the quality care they need to thrive. Whether you need assistance with general household tasks, preparing meals or help managing more complex needs, Springfield’s caregivers are available to support you.
When you choose Springfield for your care journey, you are ensuring that you receive care that enables you to live life to the fullest whilst maintaining your independence.
Get in touch today to discover how Springfield can support you and your family in your care journey.
Care Provided by Springfield Healthcare (North Yorkshire/York)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
•Specialist Care Needs
Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £28.35
Weekly Live-in Care
From £1,440
Contact Springfield Healthcare (North Yorkshire/York) to get a personalised quote:
Please get in touch with our friendly team to discuss our current pricing.
The price(s) shown are provided by the agency. Contact Springfield Healthcare (North Yorkshire/York) for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of Springfield Healthcare (North Yorkshire/York)Usually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 8:00 PM)Early morning and evening appointments are also available. Our Care Supervisors will be available at your convenience to offer professional care solutions, personalised to meet your needs with services including companionship, personal care, home help, meal preparation, etc. They will discuss your specific circumstances and requirements and tailor a package of care to suit your needs. Consultations range from 90-120 minutes, as required.
Springfield Healthcare (North Yorkshire/York) has a Review Score of 9.7 (9.698) out of 10, based on 11 reviews in the last 2 years. Over all time Springfield Healthcare (North Yorkshire/York) has 11 reviews.
Reviewer Connection to Springfield Healthcare (North Yorkshire/York)
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Showing 11 reviews matching selected criteria
Review from C W (Client / Service User) published on 28 October 2026 Date of experience: October 2026•Submitted via Postal Review Card•
Overall Experience
I am 100% satisfied with all aspects of care I receive. I very much appreciate that I get the same carers each time, and have done for years.
Altogether an excellent service, which I very much appreciate and I look forward to their visits.
I am 100% satisfied with all aspects of care I receive. I very much appreciate that I get the same carers each time, and have done for years.
Altogether an excellent service, which I very much appreciate and I look forward to their visits.
↩Reply from Suzanne Rogers, Registered Manager at Springfield Healthcare (North Yorkshire/York)
Thank you so much for your wonderful review. We are absolutely delighted to hear that you are satisfied with your care and that having consistent carers has made such a positive difference for you over the years. Building strong, trusted relationships is at the heart of what we do, and knowing that you look forward to our visits truly means the world to our team. Best wishes,
Suzanne
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Management
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Review from Martin T (Client / Service User) published on 22 October 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
I have Springfields come round to i every morning 7 days a week.
The night before I look forward to my carer visiting I the next day for both the assistance I need and the conversations we have, that could be of a serious nature or just a simple chat about life or even sport.
I have Springfields come round to i every morning 7 days a week.
The night before I look forward to my carer visiting I the next day for both the assistance I need and the conversations we have, that could be of a serious nature or just a simple chat about life or even sport.
↩Reply from Suzanne Rogers, Registered Manager at Springfield Healthcare (North Yorkshire/York)
Thank you so much for taking the time to share such a thoughtful review! Knowing that you look forward to your carer's visit every morning brings a huge smile to our faces. We pride ourselves on providing reliable, high-quality daily care, but hearing that the companionship and conversations mean...
Thank you so much for taking the time to share such a thoughtful review! Knowing that you look forward to your carer's visit every morning brings a huge smile to our faces. We pride ourselves on providing reliable, high-quality daily care, but hearing that the companionship and conversations mean just as much to you as the physical assistance is truly heartening. It is an absolute privilege to support you! Best wishes,
Suzanne
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No Rating
Review from R B (Brother of Client) published on 24 June 2026 Date of experience: May 2026•Submitted via Website•
Overall Experience
Springfield provide care visits for my brother in York. I cannot recommend them highly enough. I live in a different part of the country and my brother is dependent on his carers for his meals, assistance with personal hygiene and shopping. Springfield provide this support with a small number of...
Springfield provide care visits for my brother in York. I cannot recommend them highly enough. I live in a different part of the country and my brother is dependent on his carers for his meals, assistance with personal hygiene and shopping. Springfield provide this support with a small number of carers who have got to know my brother well and more importantly, he trusts them. They are also proactive in letting me know about problems and in addition have helped with solutions to some items which I would have found difficult to manage myself. They are totally reliable in my experience and as I say, I cannot recommend them highly enough.
↩Reply from Suzanne Rogers, Registered Manager at Springfield Healthcare (North Yorkshire/York)
Thank you for your recommendation and for trusting Springfield with your brother's care.
Thank you so much for taking the time to share such a heartfelt review. We understand how challenging it can be to coordinate care from a different part of the country, so hearing that we have been able to...
Thank you for your recommendation and for trusting Springfield with your brother's care.
Thank you so much for taking the time to share such a heartfelt review. We understand how challenging it can be to coordinate care from a different part of the country, so hearing that we have been able to give you complete peace of mind means the world to our team. We look forward to continuing to support your brother and your family.
Best wishes,
Suzanne
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H D (Wife of Client) published on 30 April 2026 Date of experience: April 2026•Submitted via Postal Review Card•
Overall Experience
Very happy with care-my husband is given by all the carers who come to help him.
Very happy with care-my husband is given by all the carers who come to help him.
↩Reply from Suzanne Rogers, Registered Manager at Springfield Healthcare (North Yorkshire/York)
Thank you so much for your kind words! We are thrilled to hear that you are happy with the support your husband is receiving. Our team truly cares about the wellbeing of our clients, and I will be sure to share your lovely feedback with all the carers involved, it will mean the world to them. Best wishes,
Suzanne
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Management
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Value for Money
Review from Lynne H (Relative of Client) published on 28 April 2026 Date of experience: March 2026•Submitted via Postal Review Card•
Overall Experience
Initial assessment very informative and thorough. All questions answered. Once service implemented, review assessment completed which was helpful. Have the care planning app is very essential for me as a family member that lives some distance from my relative requiring care. Updates are given after...
Initial assessment very informative and thorough. All questions answered. Once service implemented, review assessment completed which was helpful. Have the care planning app is very essential for me as a family member that lives some distance from my relative requiring care. Updates are given after each visit. Carers are all very professional and have made such a difference to my relatives' quality of life. Would highly recommend.
↩Reply from Suzanne Rogers, Registered Manager at Springfield Healthcare (North Yorkshire/York)
Thank you so much for your kind words and for your recommendation! We are delighted to hear that our care team has made such a positive impact to your family. It's great to know that the care planning app provides you with peace of mind, we understand how important those real-time updates are, especially when you're supporting a loved one from a distance.
Best wishes,
Suzanne
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Management
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Value for Money
Review from C G (Husband of Client) published on 26 March 2026 Date of experience: March 2026•Submitted via Postal Review Card•
Overall Experience
A good efficient and caring service. I'm confident that my wife's needs are being, and will be, fully met. The management are approachable, and willing to address any concerns. We're very satisfied.
A good efficient and caring service. I'm confident that my wife's needs are being, and will be, fully met. The management are approachable, and willing to address any concerns. We're very satisfied.
↩Reply from Suzanne Rogers, Registered Manager at Springfield Healthcare (North Yorkshire/York)
Thank you so much for your kind words. We understand how important it is to have peace of mind regarding a loved one's care, and it's truly rewarding to hear that you feel confident in the support we are providing for your wife. We pride ourselves on being approachable, so please never hesitate to...
Thank you so much for your kind words. We understand how important it is to have peace of mind regarding a loved one's care, and it's truly rewarding to hear that you feel confident in the support we are providing for your wife. We pride ourselves on being approachable, so please never hesitate to reach out if there is anything at all you need. We're so glad to have you both as part of our community! Best wishes,
Suzanne
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J M (Brother of Client) published on 25 September 2025 Date of experience: August 2025•Submitted via Postal Review Card•
Overall Experience
Assessment of care needs by staff 21st August. Thorough review of flat - lay out - range of tasks and discussion of member of care visits required initially she was very organised, easy to relate to. Excellent approach with/to client - reassuring, supportive. She provided an in depth discussion of...
Assessment of care needs by staff 21st August. Thorough review of flat - lay out - range of tasks and discussion of member of care visits required initially she was very organised, easy to relate to. Excellent approach with/to client - reassuring, supportive. She provided an in depth discussion of my brother's needs with good knowledge and sound advice.
↩Reply from Jemma Ellis, Service Manager at Springfield Healthcare (North Yorkshire/York)
We appreciate you taking the time to share your positive experience of your brother's care assessment. We're very happy to hear that you felt it was thorough, and that the team member was both knowledgeable and had an excellent, supportive approach with your brother. Thank you for the wonderful feedback, and we'll make sure to pass this on to the relevant team member.
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Review from Karen J (Daughter of Client) published on 17 July 2025 Date of experience: August 2024•Submitted via Website•
Overall Experience
Springfield were absolutely fabulous with my parents who both had dementia, my father had vascular dementia and went downhill quicker than my mother.
They treated them with compassion and always had a smile and took the time to engage with them
Springfield were absolutely fabulous with my parents who both had dementia, my father had vascular dementia and went downhill quicker than my mother.
They treated them with compassion and always had a smile and took the time to engage with them
↩Reply from Jemma Ellis, Service Manager at Springfield Healthcare (North Yorkshire/York)
Thank you for your kind words. We're proud our team delivered such compassionate care to your parents, and we're grateful to know they supported your family so well! We will ensure to pass on your feedback to the care team. Thank you.
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Review from Donna S (Daughter-in-law of Client) published on 17 April 2025 Date of experience: April 2025•Submitted via Website•
Overall Experience
Myself ,the clients son and most importantly the client are very happy with the standards of care been given from the the very 1st visit up to date. All careers have been very polite and professional. The client feels comfortable and at ease in the presence of the careers and looks forward to their...
Myself ,the clients son and most importantly the client are very happy with the standards of care been given from the the very 1st visit up to date. All careers have been very polite and professional. The client feels comfortable and at ease in the presence of the careers and looks forward to their visits. They have helped the client in been able to retain independence. Overall the client and ourselves are extremely happy with the care team and would highly recommend them and the company as a whole. Many thanks ..
↩Reply from Vicki Watt, Registered Manager at Springfield Healthcare (North Yorkshire/York)
It's wonderful to hear that you are all happy with the care provided by Springfield. We are delighted that our team's professionalism and dedication have helped the client feel comfortable, maintain independence, and look forward to our visits. Thank you for your kind words and your recommendation.Best wishes,Vicki
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Review from Shirley A (Client / Service User) published on 19 March 2025 Date of experience: February 2025•Submitted via Postal Review Card•
Overall Experience
I am very satisfied with this company. I had two before Springfield that I thought were ok, but Springfield are a hundred time better they are very friendly and will do anything I ask. I would recommend them to anyone.
I am very satisfied with this company. I had two before Springfield that I thought were ok, but Springfield are a hundred time better they are very friendly and will do anything I ask. I would recommend them to anyone.
↩Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)
Thank you for taking the time to leave a review! It's fantastic to hear that you've had such a wonderful experience with Springfield. Our team works hard to be friendly and accommodating, and we're thrilled that it shines through in their visits.
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Review from Y G (Daughter of Client) published on 21 February 2025 Date of experience: February 2025•Submitted via Website•
Overall Experience
Good service provided by the carers, the office and the assessment team. Always available to contact. The use of the app is great as we can see how things are going each day. We feel safe in the knowledge that our mum is being cared for.
Good service provided by the carers, the office and the assessment team. Always available to contact. The use of the app is great as we can see how things are going each day. We feel safe in the knowledge that our mum is being cared for.
↩Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)
Thank you so much for your kind words. We're delighted to hear that you and your mum are happy with our service and that the app has been helpful for keeping you informed about your mum's care. We appreciate you taking the time to share your positive experience!
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (5)
News
26 Jun 2025
A Harrogate-based carer is getting ready for her 19th visit to an orphanage in Gambia – a selfless mission she has undertaken annually since 2012. 58-year-old, Nicki Jones, has dedicated...
17 Jun 2025
We’re delighted to officially welcome Becky as our business development lead for our Live-In care services. With over 15 years of experience in health and social care, Becky is no...
12 Mar 2025
Our Operations Director, Theresa Bradley-Comstive, shared her thoughts on the power of women in the workforce this International Women’s Day. ”As a leader, I always do my utmost to support,...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Springfield Healthcare (North Yorkshire/York).
Accreditations
There are no accreditations posted yet for Springfield Healthcare (North Yorkshire/York).
Meet the Team (2)
Vicki WattJob Title Registered ManagerJoined 2010
Vicki started working for Springfield Healthcare in 2010 as a domiciliary care worker and has since progressed into her current role as Service...
Vicki started working for Springfield Healthcare in 2010 as a domiciliary care worker and has since progressed into her current role as Service Manager.
She is passionate about providing high-quality, person-centred care to support customers within their own homes.
Vicki finds fulfilment in working closely with the care teams in the community to deliver the best possible care. She believes that Springfield care workers make the world a better place through their job of caring for others.
Theresa Bradley-ComstiveJob Title Operations DirectorJoined 2013
As Operations Director for Home Care Services, I feel privileged to support others to live their lives to the fullest. I am very passionate about my...
As Operations Director for Home Care Services, I feel privileged to support others to live their lives to the fullest. I am very passionate about my role, and the work that my teams do every day. Being so involved in people’s lives and being able to make a genuine difference is so rewarding. Here at Springfield, it really is about the people we employ and support, it’s about family and the importance of looking after each other.
Frequently Asked Questions about Springfield Healthcare (North Yorkshire/York)
How much does Springfield Healthcare (North Yorkshire/York) cost?
The agency lists fees from £28.35 for hourly visiting care and from £1,440 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Springfield Healthcare (North Yorkshire/York) employ?
Springfield Healthcare (North Yorkshire/York) employs 61 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Springfield Healthcare (North Yorkshire/York) to verify any information. View our terms and conditions. Springfield Healthcare (North Yorkshire/York) has an Enhanced Service -what an Enhanced Service includes.
