Springfield Healthcare (North Yorkshire/York)

Unit 2 Fusion Court, Aberford Road, Garforth, Leeds LS25 2GH
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9.5 5 Reviews
  • Springfield Healthcare (North Yorkshire/York), Leeds
Springfield Healthcare is a care provider you can trust! Rated ‘Good’ by the CQC in October 2022, Springfield Healthcare are dedicated to empowering individuals to live independently. Their kind, compassionate and reliable care teams provide person-centred care with care packages ranging from short visits to full-time live-in support, that enable customers to remain comfortably at home.

Springfield offers a comprehensive range of care services, including elderly care, mental health support, family support and care for adults with learning and physical disabilities. Their personalised care plans prioritise your unique needs and preferences, ensuring you maintain your hobbies and social life. They offer a range of support services, from assistance with daily living activities like cooking, bathing and dressing, to more complex care for medical conditions and physical disabilities. Visits, lasting at least half an hour, are tailored to your preferences, ensuring ample time for conversation, activities and companionship.

Springfield also offers Live-in Care services, providing support for individuals around the clock. This service empowers customers to stay in the comfort and familiarity of their own homes, whilst receiving the high-quality care and support they need. Whether you need assistance with daily tasks, companionship or help managing more complex conditions, Springfield's dedicated caregivers are available to support you.

By choosing Springfield, you’re choosing to maintain your independence and quality of life. Their goal is to care for their customers by bringing them joy and providing the necessary support and assistance.
Get in touch now to discuss how they can support you.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.85
  • Weekly Live-in Care Fees: from £1600

Please get in touch with our friendly team to discuss our current pricing.

These prices are only a guideline, please contact Springfield Healthcare (North Yorkshire/York) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Rebecca Anderson (Service Manager)

Springfield Healthcare (North Yorkshire/York) Reviews (5)

9.5

Springfield Healthcare (North Yorkshire/York) has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time Springfield Healthcare (North Yorkshire/York) has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
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Date Published
  • 5
  • 3
  • 5
  • 5
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Reviewer Connection to Springfield Healthcare (North Yorkshire/York)
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from J M (Brother of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Assessment of care needs by staff 21st August. Thorough review of flat - lay out - range of tasks and discussion of member of care visits required initially she was very organised, easy to relate to. Excellent approach with/to client - reassuring, supportive. She provided an in depth discussion of my
brother's needs with good knowledge and sound advice.
Reply from Jemma Ellis, Service Manager at Springfield Healthcare (North Yorkshire/York)

We appreciate you taking the time to share your positive experience of your brother's care assessment. We're very happy to hear that you felt it was thorough, and that the team member was both knowledgeable and had an excellent, supportive approach with your brother. Thank you for the wonderful feedback, and we'll make sure to pass this on to the relevant team member.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen J (Daughter of Client) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Springfield were absolutely fabulous with my parents who both had dementia, my father had vascular dementia and went downhill quicker than my mother.
They treated them with compassion and always had a smile and took the time to engage with them
Reply from Jemma Ellis, Service Manager at Springfield Healthcare (North Yorkshire/York)

Thank you for your kind words. We're proud our team delivered such compassionate care to your parents, and we're grateful to know they supported your family so well! We will ensure to pass on your feedback to the care team. Thank you.

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  • Treated with Dignity
  • Value for Money
Review from Donna S (Daughter-in-law of Client) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself ,the clients son and most importantly the client are very happy with the standards of care been given from the the very 1st visit up to date. All careers have been very polite and professional. The client feels comfortable and at ease in the presence of the careers and looks forward to their
visits. They have helped the client in been able to retain independence. Overall the client and ourselves are extremely happy with the care team and would highly recommend them and the company as a whole. Many thanks ..
Reply from Vicki Watt, Registered Manager at Springfield Healthcare (North Yorkshire/York)

It's wonderful to hear that you are all happy with the care provided by Springfield. We are delighted that our team's professionalism and dedication have helped the client feel comfortable, maintain independence, and look forward to our visits. Thank you for your kind words and your recommendation.Best wishes,Vicki

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Review from Shirley A (Client) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with this company. I had two before Springfield that I thought were ok, but Springfield are a hundred time better they are very friendly and will do anything I ask. I would recommend them to anyone.
Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)

Thank you for taking the time to leave a review! It's fantastic to hear that you've had such a wonderful experience with Springfield. Our team works hard to be friendly and accommodating, and we're thrilled that it shines through in their visits.

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  • Treated with Dignity
  • Value for Money
Review from Y G (Daughter of Client) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good service provided by the carers, the office and the assessment team. Always available to contact. The use of the app is great as we can see how things are going each day. We feel safe in the knowledge that our mum is being cared for.
Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)

Thank you so much for your kind words. We're delighted to hear that you and your mum are happy with our service and that the app has been helpful for keeping you informed about your mum's care. We appreciate you taking the time to share your positive experience!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Springfield Healthcare (North Yorkshire/York) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Springfield Healthcare (North Yorkshire/York) is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Springfield Healthcare (North Yorkshire/York) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

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Vicki Watt

Job Title: Registered Manager Joined: 2010

Vicki started working for Springfield Healthcare in 2010 as a domiciliary care worker and has since progressed into her current role as Service Manager.


She is passionate about providing high-quality, person-centred care to support customers within their own homes.


Vicki finds fulfilment in working closely with the care teams in the community to deliver the best possible care. She believes that Springfield care workers make the world a better place through their job of caring for others.

Theresa

Theresa Bradley-Comstive

Job Title: Operations Director Joined: 2013

As Operations Director for Home Care Services, I feel privileged to support others to live their lives to the fullest. I am very passionate about my role, and the work that my teams do every day. Being so involved in people’s lives and being able to make a genuine difference is so rewarding. Here at Springfield, it really is about the people we employ and support, it’s about family and the importance of looking after each other.

Frequently Asked Questions about Springfield Healthcare (North Yorkshire/York)

What Type of Services does Springfield Healthcare (North Yorkshire/York) offer?

Springfield Healthcare (North Yorkshire/York) offers Home Care.

How many Carers does Springfield Healthcare (North Yorkshire/York) employ?

Springfield Healthcare (North Yorkshire/York) employs 61 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Springfield Healthcare (North Yorkshire/York) to verify any information. View our terms and conditions. Springfield Healthcare (North Yorkshire/York) has an Enhanced Service - more info.