Springfield Healthcare (North Yorkshire/York)

Springfield provide care visits for my brother in York. I cannot recommend them highly enough. I live in a different part of the country and my brother is dependent on his carers for his meals, assistance with personal hygiene and shopping. Springfield provide this support with a small number of carers who have got to know my brother well and more importantly, he trusts them. They are also proactive in letting me know about problems and in addition have helped with solutions to some items which I would have found difficult to manage myself. They are totally reliable in my experience and as I say, I cannot recommend them highly enough.

Very happy with care-my husband is given by all the carers who come to help him.

Initial assessment very informative and thorough. All questions answered. Once service implemented, review assessment completed which was helpful. Have the care planning app is very essential for me as a family member that lives some distance from my relative requiring care. Updates are given after each visit. Carers are all very professional and have made such a difference to my relatives' quality of life. Would highly recommend.

A good efficient and caring service. I'm confident that my wife's needs are being, and will be, fully met. The management are approachable, and willing to address any concerns. We're very satisfied.

Assessment of care needs by staff 21st August. Thorough review of flat - lay out - range of tasks and discussion of member of care visits required initially she was very organised, easy to relate to. Excellent approach with/to client - reassuring, supportive. She provided an in depth discussion of my brother's needs with good knowledge and sound advice.

They treated them with compassion and always had a smile and took the time to engage with them

Myself ,the clients son and most importantly the client are very happy with the standards of care been given from the the very 1st visit up to date. All careers have been very polite and professional. The client feels comfortable and at ease in the presence of the careers and looks forward to their visits. They have helped the client in been able to retain independence. Overall the client and ourselves are extremely happy with the care team and would highly recommend them and the company as a whole. Many thanks ..

I am very satisfied with this company. I had two before Springfield that I thought were ok, but Springfield are a hundred time better they are very friendly and will do anything I ask. I would recommend them to anyone.

Good service provided by the carers, the office and the assessment team. Always available to contact. The use of the app is great as we can see how things are going each day. We feel safe in the knowledge that our mum is being cared for.