Submit a Review for SweetTree Home Care Services
Coleridge House, 1 Coleridge Gardens, London, NW6 3QH
View Full Details of SweetTree Home Care ServicesLatest Reviews for SweetTree Home Care Services
09 July 2025
I have been delighted with the care that I have received from SweetTree services. From our first contact with the office, we have been treated with kindness, respect and dignity. A lady visited me at home to carry out an assessment and we discussed my needs. She listened to me very carefully and sensitively and we agreed a support package. We started off with one visit per week but this has now been extended to twice per week. They also provided additional support for me at short notice when I needed extra help. The care assistants are willing and respond quickly, pleasantly and efficiently to all my requests. The whole team have been so kind and caring and I am delighted with the support I am receiving. My family are also very reassured to know that I am getting additional care at home.
30 May 2025
I am pleased to confirm that the carer from SweetTree showed at all times: Consideration Compassion Iniative The carer has provided my mother great comfort as she gets older.
30 May 2025
Sweet Tree's support has been incredible help for our family. Very carefully set up with a great deal of involvement by the managers to get to know our daughter and us and our home. The two carers have been carefully introduced and the care has been of very high quality. The carers are kind, compassionate, insightful, patient, highly reliable and friendly and goal focussed. We know that they are carefully supervised which is also very reassuring. Our daughter feels very secure with them and values and appreciates their care and friendship. Sweet Tree staff are very polite, responsive to us as carers, listen to us and have helped share the care and given us more hope for greater recovery and rehabilitation. They are very attentive to and responsive to our daughter's wishes and reach goals and plans through negotiation. We couldn't wish for a more compassionate and skilled home care service.
27 May 2025
Very helpful and caring company which is responsive to my elderly father's needs. Overall very positive experience and I would not hesitate to recommend SweetTree services to anyone requiring home care support.
20 May 2025
A succession of caring, competent, friendly and reliable young women made my partner's last months comfortable, safe and secure. Sweet Tree was always helpful, very caring for me as a carer and quick to respond to any requests
20 May 2025
Excellent care, reliable, friendly and careful.
15 May 2025
SweetTree's support has made an incredible difference for our family. Navigating my mother's condition was overwhelming at times, but from the very first assessment, we felt truly heard and involved in every step of the journey. I have nothing but praise for our support worker. Her patience, kindness, and the progress she's made with my mother have been absolutely amazing. Our care manager, has been a warm and reassuring presence throughout the whole process. The peace of mind that comes from knowing my mother is in such good hands means the world to me, and I can't recommend SweetTree more highly or express how grateful I am for their support and care
17 April 2025
SweetTree asked what Care we were looking for and then spent some time looking for the right person and subsequently a second person, to Care for my husband on two days a week. They found two perfect Carers to match our brief. The Carers were intelligent, diligent, charming and very caring. They helped my husband shower, dress, walk, eat and chat. He was delighted to be left in their company, whilst I was able to leave the house for a few hours twice a week. Sweetree was very good to work with and flexible when we had to change arrangements. I highly recommend them to you.
28 March 2025
I can highly recommend Sweet Tree Care Services. The management is excellent - thorough, professional, competent, responsive and always willing to assist. The carers they have provided for my parents have been kind and sensitive and always reliable. They turn up when they say they will and communicate well with my parents and have a careful balance of friendly but respectful. As a family, we feel very relieved to have Sweet Tree both as carers now but also in the future when my parents will need even more care.
31 December 2024
From the moment we saw our new carer on a video link we knew she was someone who could take charge of any situation, who was friendly, intelligent, capable, and reliable. I knew my mother would be in safe hands and I breathed an internal sigh of relief. The care is great. I also receive emails about how my mum's day has gone and what happened. The seriousness, attention, and care shown in how exactly to administer my mum's medication is also assurance that she will be looked after well. I can ring up the office and immediately speak to someone who is helpful and will pay attention to what I am saying, with friendly respect and utmost diligence in carrying through whatever I have asked for, or dealing with any problem. I really recommend Sweet Tree because they have consistently reliable, caring, and intelligent carers who genuinely want to look after people, and because the agency themselves are very responsive, conduct regular reviews, and are always considerate of my mum.
31 December 2024
My surgeon suggested that I have someone with me when I left the hospital following surgery and I was given the number of Sweet Tree Home Care Services whom I contacted. I found their manner on the telephone very professional and helpful and over the period I saw 4 of the carers. All of them showed care and compassion for me and helped me through a difficult time. I am very happy to recommend the agency to anyone needing assistance for themselves or a loved one.
23 May 2024
We have worked with SweetTree for many years now. They are a fantastic company. From the top to the caregivers they are so helpful. Go above and beyond for their clients. Nothing is too much for this company.
17 May 2023
For the first time, I was able to enjoy a much-needed extended break from my partner, who suffers from Huntington's Disease. It is difficult managing someone with a degenerative mental as well as physical condition, so the person coming to stay had to be the right fit for it to work. I had several meetings and a home visit from SweetTree Home Care Services in the lead-up, and they put forward a suitable person who my partner accepted. I was able to go away for three weeks without worrying and come back to a tidy home and happy partner.
17 May 2023
We have been using SweetTree's services for around two years, and I have been very happy with the service and care they provide for my brother, who has also highlighted how happy he is with his support workers and especially SweetTree farm, which he visits once a week and has given him a much-needed purpose and something to look forward to.
17 May 2023
We, as a family, have found SweetTree professional, approachable and caring. Thank you. Our son has had care for a few years now and looks forward to his time with his carer. It gives him the opportunity to do things he wants to do independently without us worrying. His carer is caring and supportive of him, allowing him to achieve his own personal goals.
17 May 2023
Have always found SweetTree very conscientious and very transparent of what they do/provide. They provide very valuable input about their activities when attending to a client. They raise concerns as and when required regarding actions and care going forward.
12 May 2023
In our experience, staff are well trained, client-centred, and trustworthy. They have been able to support my son with complex anxiety issues and treat him with respect, consideration and good humour. They take advice from his psychology team and also listen to my suggestions. The support workers build warm relationships with him and help him to feel valued. SweeTree has taken a great deal of care to recruit and introduce the right people for our very specific needs and assist when we have a concern. Sadly, these often excellent support workers tend to get snapped up into other jobs, and my only disappointment is that turnover can be higher than we would like due to their high skill level. I also want to say that when we experienced a crisis as a family, the agency worked very hard to find us the extra support we needed and helped us both feel less alone through that experience.
12 May 2023
I suffered a traumatic brain injury in 2018, which changed my life in more ways than I can begin to explain. Due to my injuries, I was unable to live independently and required the full-time care of my mother. I’ve now started the transition back to living independently with the help and support of SweetTree. Especially my support worker, who has helped me get through the toughest of times. She has always helped motivate me to try my best and never give up hope. Also, other members of staff have been great at supporting me. I really appreciate everything - thank you.
04 May 2023
As LPA for a friend, I have known since childhood, the responsibility of trying to provide the care she needed was very heavy. Apart from the regular daily hours, sometimes I had to contact the company to find extra care at very short notice. The office staff were unfailingly supportive, patient and efficient and always managed to meet the need. Originally the provision was some hours each day and then progressed to full time. The initial fact-finding by the company was extremely thorough, and their follow-up reviews and staff training requirements were impressive. The carers visiting for a short time, and now more permanent live-in and daily relief carer, have been very easy to work with, and they take pride in my friend's progress. Her needs regarding nutrition, exercise, medication, social care with dignity and conversation are all met with kindness and good humour. SweetTree Home Care Services was an excellent choice.
03 May 2023
This organisation is excellent. Care staff are courteous and well-trained. They are prompt and diligent in all aspects of care. The administrative staff are excellent too, always ensuring any issues of rota arrangements are addressed immediately. There is excellent communication with a real appreciation of the difficulties of service users and their families.
Latest Reviews for SweetTree Home Care Services
09 July 2025
I have been delighted with the care that I have received from SweetTree services. From our first contact with the office, we have been treated with kindness, respect and dignity. A lady visited me at home to carry out an assessment and we discussed my needs. She listened to me very carefully and sensitively and we agreed a support package. We started off with one visit per week but this has now been extended to twice per week. They also provided additional support for me at short notice when I needed extra help. The care assistants are willing and respond quickly, pleasantly and efficiently to all my requests. The whole team have been so kind and caring and I am delighted with the support I am receiving. My family are also very reassured to know that I am getting additional care at home.
30 May 2025
I am pleased to confirm that the carer from SweetTree showed at all times: Consideration Compassion Iniative The carer has provided my mother great comfort as she gets older.
30 May 2025
Sweet Tree's support has been incredible help for our family. Very carefully set up with a great deal of involvement by the managers to get to know our daughter and us and our home. The two carers have been carefully introduced and the care has been of very high quality. The carers are kind, compassionate, insightful, patient, highly reliable and friendly and goal focussed. We know that they are carefully supervised which is also very reassuring. Our daughter feels very secure with them and values and appreciates their care and friendship. Sweet Tree staff are very polite, responsive to us as carers, listen to us and have helped share the care and given us more hope for greater recovery and rehabilitation. They are very attentive to and responsive to our daughter's wishes and reach goals and plans through negotiation. We couldn't wish for a more compassionate and skilled home care service.
27 May 2025
Very helpful and caring company which is responsive to my elderly father's needs. Overall very positive experience and I would not hesitate to recommend SweetTree services to anyone requiring home care support.
20 May 2025
A succession of caring, competent, friendly and reliable young women made my partner's last months comfortable, safe and secure. Sweet Tree was always helpful, very caring for me as a carer and quick to respond to any requests
20 May 2025
Excellent care, reliable, friendly and careful.
15 May 2025
SweetTree's support has made an incredible difference for our family. Navigating my mother's condition was overwhelming at times, but from the very first assessment, we felt truly heard and involved in every step of the journey. I have nothing but praise for our support worker. Her patience, kindness, and the progress she's made with my mother have been absolutely amazing. Our care manager, has been a warm and reassuring presence throughout the whole process. The peace of mind that comes from knowing my mother is in such good hands means the world to me, and I can't recommend SweetTree more highly or express how grateful I am for their support and care
17 April 2025
SweetTree asked what Care we were looking for and then spent some time looking for the right person and subsequently a second person, to Care for my husband on two days a week. They found two perfect Carers to match our brief. The Carers were intelligent, diligent, charming and very caring. They helped my husband shower, dress, walk, eat and chat. He was delighted to be left in their company, whilst I was able to leave the house for a few hours twice a week. Sweetree was very good to work with and flexible when we had to change arrangements. I highly recommend them to you.
28 March 2025
I can highly recommend Sweet Tree Care Services. The management is excellent - thorough, professional, competent, responsive and always willing to assist. The carers they have provided for my parents have been kind and sensitive and always reliable. They turn up when they say they will and communicate well with my parents and have a careful balance of friendly but respectful. As a family, we feel very relieved to have Sweet Tree both as carers now but also in the future when my parents will need even more care.
31 December 2024
From the moment we saw our new carer on a video link we knew she was someone who could take charge of any situation, who was friendly, intelligent, capable, and reliable. I knew my mother would be in safe hands and I breathed an internal sigh of relief. The care is great. I also receive emails about how my mum's day has gone and what happened. The seriousness, attention, and care shown in how exactly to administer my mum's medication is also assurance that she will be looked after well. I can ring up the office and immediately speak to someone who is helpful and will pay attention to what I am saying, with friendly respect and utmost diligence in carrying through whatever I have asked for, or dealing with any problem. I really recommend Sweet Tree because they have consistently reliable, caring, and intelligent carers who genuinely want to look after people, and because the agency themselves are very responsive, conduct regular reviews, and are always considerate of my mum.
31 December 2024
My surgeon suggested that I have someone with me when I left the hospital following surgery and I was given the number of Sweet Tree Home Care Services whom I contacted. I found their manner on the telephone very professional and helpful and over the period I saw 4 of the carers. All of them showed care and compassion for me and helped me through a difficult time. I am very happy to recommend the agency to anyone needing assistance for themselves or a loved one.
23 May 2024
We have worked with SweetTree for many years now. They are a fantastic company. From the top to the caregivers they are so helpful. Go above and beyond for their clients. Nothing is too much for this company.
17 May 2023
For the first time, I was able to enjoy a much-needed extended break from my partner, who suffers from Huntington's Disease. It is difficult managing someone with a degenerative mental as well as physical condition, so the person coming to stay had to be the right fit for it to work. I had several meetings and a home visit from SweetTree Home Care Services in the lead-up, and they put forward a suitable person who my partner accepted. I was able to go away for three weeks without worrying and come back to a tidy home and happy partner.
17 May 2023
We have been using SweetTree's services for around two years, and I have been very happy with the service and care they provide for my brother, who has also highlighted how happy he is with his support workers and especially SweetTree farm, which he visits once a week and has given him a much-needed purpose and something to look forward to.
17 May 2023
We, as a family, have found SweetTree professional, approachable and caring. Thank you. Our son has had care for a few years now and looks forward to his time with his carer. It gives him the opportunity to do things he wants to do independently without us worrying. His carer is caring and supportive of him, allowing him to achieve his own personal goals.
17 May 2023
Have always found SweetTree very conscientious and very transparent of what they do/provide. They provide very valuable input about their activities when attending to a client. They raise concerns as and when required regarding actions and care going forward.
12 May 2023
In our experience, staff are well trained, client-centred, and trustworthy. They have been able to support my son with complex anxiety issues and treat him with respect, consideration and good humour. They take advice from his psychology team and also listen to my suggestions. The support workers build warm relationships with him and help him to feel valued. SweeTree has taken a great deal of care to recruit and introduce the right people for our very specific needs and assist when we have a concern. Sadly, these often excellent support workers tend to get snapped up into other jobs, and my only disappointment is that turnover can be higher than we would like due to their high skill level. I also want to say that when we experienced a crisis as a family, the agency worked very hard to find us the extra support we needed and helped us both feel less alone through that experience.
12 May 2023
I suffered a traumatic brain injury in 2018, which changed my life in more ways than I can begin to explain. Due to my injuries, I was unable to live independently and required the full-time care of my mother. I’ve now started the transition back to living independently with the help and support of SweetTree. Especially my support worker, who has helped me get through the toughest of times. She has always helped motivate me to try my best and never give up hope. Also, other members of staff have been great at supporting me. I really appreciate everything - thank you.
04 May 2023
As LPA for a friend, I have known since childhood, the responsibility of trying to provide the care she needed was very heavy. Apart from the regular daily hours, sometimes I had to contact the company to find extra care at very short notice. The office staff were unfailingly supportive, patient and efficient and always managed to meet the need. Originally the provision was some hours each day and then progressed to full time. The initial fact-finding by the company was extremely thorough, and their follow-up reviews and staff training requirements were impressive. The carers visiting for a short time, and now more permanent live-in and daily relief carer, have been very easy to work with, and they take pride in my friend's progress. Her needs regarding nutrition, exercise, medication, social care with dignity and conversation are all met with kindness and good humour. SweetTree Home Care Services was an excellent choice.
03 May 2023
This organisation is excellent. Care staff are courteous and well-trained. They are prompt and diligent in all aspects of care. The administrative staff are excellent too, always ensuring any issues of rota arrangements are addressed immediately. There is excellent communication with a real appreciation of the difficulties of service users and their families.