SweetTree Home Care Services

I would have no hesitation in recommending them to anyone looking for home care.

I was referred to Sweetree through Social Services to provide support to increase socialisation and provide local trips to shops, coffee shops, open spaces etc. for a care home resident. These aspects of care are very limited where she is resident.

There has been time given and care taken to find someone compatible with the user and an agreed change of support being negotiated when the first allocation was not as good a fit as was hoped. It is heartening that the user is seen as an individual rather than lumped together as an older person with some dementia and her needs not being considered as important.

As the named next of kin, I have really valued the time taken via Sweetree to get to know the user and liaise with me in all aspects of what is being provided. Visits by the support worker are followed up with a summary of how the visit went which is appreciated. I really feel that Sweetree have the best interests of the client in mind which is heartening.

I cannot praise Sweetree Care highly enough. All of their staff were delightful, caring and attentive to my mother in law. The contact with the office was excellent. They assessed my mother in law whilst in respite care and at her home. They were extremely helpful when she had to return to hospital by helping us out with care at the hospital when she could not be left alone.

I would recommend them highly.

Thank you, HANA.

The whole team have been so kind and caring and I am delighted with the support I am receiving. My family are also very reassured to know that I am getting additional care at home.

The carer has provided my mother great comfort as she gets older.

Sweet Tree's support has been incredible help for our family. Very carefully set up with a great deal of involvement by the managers to get to know our daughter and us and our home. The two carers have been carefully introduced and the care has been of very high quality. The carers are kind, compassionate, insightful, patient, highly reliable and friendly and goal focussed. We know that they are carefully supervised which is also very reassuring. Our daughter feels very secure with them and values and appreciates their care and friendship. Sweet Tree staff are very polite, responsive to us as carers, listen to us and have helped share the care and given us more hope for greater recovery and rehabilitation. They are very attentive to and responsive to our daughter's wishes and reach goals and plans through negotiation. We couldn't wish for a more compassionate and skilled home care service.

Very helpful and caring company which is responsive to my elderly father's needs. Overall very positive experience and I would not hesitate to recommend SweetTree services to anyone requiring home care support.

Sweet Tree was always helpful, very caring for me as a carer and quick to respond to any requests

Excellent care, reliable, friendly and careful.

SweetTree's support has made an incredible difference for our family. Navigating my mother's condition was overwhelming at times, but from the very first assessment, we felt truly heard and involved in every step of the journey. I have nothing but praise for our support worker. Her patience, kindness, and the progress she's made with my mother have been absolutely amazing. Our care manager, has been a warm and reassuring presence throughout the whole process. The peace of mind that comes from knowing my mother is in such good hands means the world to me, and I can't recommend SweetTree more highly or express how grateful I am for their support and care

I highly recommend them to you.

I can highly recommend Sweet Tree Care Services. The management is excellent - thorough, professional, competent, responsive and always willing to assist. The carers they have provided for my parents have been kind and sensitive and always reliable. They turn up when they say they will and communicate well with my parents and have a careful balance of friendly but respectful. As a family, we feel very relieved to have Sweet Tree both as carers now but also in the future when my parents will need even more care.

My surgeon suggested that I have someone with me when I left the hospital following surgery and I was given the number of Sweet Tree Home Care Services whom I contacted. I found their manner on the telephone very professional and helpful and over the period I saw 4 of the carers. All of them showed care and compassion for me and helped me through a difficult time. I am very happy to recommend the agency to anyone needing assistance for themselves or a loved one.

I really recommend Sweet Tree because they have consistently reliable, caring, and intelligent carers who genuinely want to look after people, and because the agency themselves are very responsive, conduct regular reviews, and are always considerate of my mum.

We have worked with SweetTree for many years now. They are a fantastic company. From the top to the caregivers they are so helpful. Go above and beyond for their clients. Nothing is too much for this company.

For the first time, I was able to enjoy a much-needed extended break from my partner, who suffers from Huntington's Disease. It is difficult managing someone with a degenerative mental as well as physical condition, so the person coming to stay had to be the right fit for it to work. I had several meetings and a home visit from SweetTree Home Care Services in the lead-up, and they put forward a suitable person who my partner accepted. I was able to go away for three weeks without worrying and come back to a tidy home and happy partner.

We have been using SweetTree's services for around two years, and I have been very happy with the service and care they provide for my brother, who has also highlighted how happy he is with his support workers and especially SweetTree farm, which he visits once a week and has given him a much-needed purpose and something to look forward to.

Our son has had care for a few years now and looks forward to his time with his carer. It gives him the opportunity to do things he wants to do independently without us worrying. His carer is caring and supportive of him, allowing him to achieve his own personal goals.

Have always found SweetTree very conscientious and very transparent of what they do/provide. They provide very valuable input about their activities when attending to a client. They raise concerns as and when required regarding actions and care going forward.