Submit a Review for Town And Country Homecare
Unit 3B Pickhill Business Centre, Small Hythe Road, Tenterden, TN30 7LZ
View full details of Town And Country HomecareLatest Reviews for Town And Country Homecare
24 April 2026
So far, our experience with Town and Country has been fantastic. Each and every member of the care staff has been exceptional and the admin side is very efficient. I would not fail to highly recommend them.
24 April 2026
My cousin has been unwell and in and out of hospital. The carers were excellent with her and recognised that her health/mobility was deteriating. They were so kind and supportive of her. Whilst she was in an 'assessment bed' in a care home one of the regular carers even visited her there (on her day
off). Nothing is too much trouble, the carers give 100% and more. Thank you for offering such a wonderful, reliable service, it is much appreciate.
16 April 2026
All girls that care for me are very good at there job. They always me laugh even when feeling down.
14 April 2026
I think all my answers below show my satisfaction.
10 April 2026
I have nothing but a good review for my care providers nothing is too much trouble. They all are excellent from office staff to the carers on the road. All are happy and caring and very polite and respectful to me and my home.
10 April 2026
All your staff are helpful, kind and very trustworthy.
10 April 2026
Town and Country Homecare continue to support my mum 3+ years now. Her care needs are constantly changing and I know she is in good hands. T+C have been very supportive to me during this time, I truly appreciate them. Thank you so much.
17 March 2026
Overall very happy with the care my mother in law gets, cared for brilliant, well looked after . The staff are great and can talk to really well , if there is ever a problem it is always sorted straight away
21 October 2025
Overall, an excellent experience was provided by all staff. All aspects of my wife's ADL's are given all due care and attention. The staff can always make her smile and lift her mood. Thank you!
15 October 2025
Two regular carers knew I had a problem with my shower. The off duty carer found a remedy and rang whilst the other carer was with me. Explained what needed to be done and the carer on duty went and did it and between them they resolved my problem. I was very impressed they cared enough to do that
and how well they work together. They both went over and above what they were expected to do. Thank you.
09 October 2025
The overall view is that the carers are very good in the main, are quick to notice any health issues and act upon them. Management could be a little more consistent in timings of visits, this may be due to short staffing, but can be an issue all the same.
01 October 2025
We all have our good and not so good days in life but I must say that my good days are much improved by the care I am given by Town and Country. Both the carers and office staff will always do their best to respond to my needs both on a regular basis and in the case of an emergency. Thank you.
02 September 2025
Town & Country Homecare have provided me with an excellent, flexible and responsive personal care service. Office telephones have been answered quickly and helpfully (even out of hours) and every effort made to resolve any problems.
The timing of visits is particularly important to me to enable me
to arrange my mealtimes. Late changes have occasionally caught me out, but access to the Company's rostering app allows me to check the latest position and I now do this as near as possible to the forecast time.
The individual carers I have experienced have been professional but friendly, respectful, considerate, and focused on my requirements and well-being. It has been a pleasure to welcome them into my home. I have been impressed at the way in which they remember routines and show initiative by offering to undertake tasks which they have not necessarily been asked to do (eg taking rubbish bins in and out, posting a letter, etc).
02 September 2025
TCH have provided my mother with a first class care service . We have found the carers , without exception, to be highly reliable , friendly and genuinely caring . The management team have been highly responsive to any requests for changes in the service provided , showing a willingness to be
flexible and adaptive to my mother's needs.
In our experience TCH is all you could wish for in a care provider .
29 August 2025
very responsive, always on schedule for visits, excellent bed side manner. very thorough in their work and always engaging with family regarding treatments and care taking away a lot of stress from us
29 August 2025
Cannot rate this company high enough!
The carers I've had, who came and care for my son are absolutely outstanding. I have one day a week to myself and I can relax knowing he's in safe hands. Many a time I have returned home to hear laughter coming from his room, with both him and his carer
watching podcasts, films, YouTube, or just putting the world to rights.
Nothing is too much trouble and his regular carer uses her initiative when it comes to doing tasks around the house too.
I never ask her to do anything, but if he's ever resting, or sleeping, she will find herself something to do.
I find she always listens to my handovers and follows instructions which are important as his condition can change weekly.
The office are easy to contact and always helpful. If his carer is unwell they will always do their best to find a replacement, realising the importance of my respite breaks.
I have used them for many years now and would not dream of changing company.
29 August 2025
Just wanted to say how amazing all the girls are who attend my mum. They're always so lovely, kind, caring, considerate and patient. They are a godsend to my mums needs and I, my dad and she certainly couldn't do without them!
They each always go over and above.
Even though I always thank them,
please do pass on my thanks and appreciation.
The girls in the office have been amazing as well and nothing is too much.
29 August 2025
Town and Country have provided excellent carers for my Mother. They are all reliable, friendly and professional. The office staff are efficient and respond quickly. I would definitely recommend them to others.
30 May 2025
I wish I had found Town and Country earlier. Having had bad experiences with the two previouse companies, I was delighted with the proffesionalism and efficiency of both the management and the staff who looked after my Stepfather. The App is a godsend as it allowed me to see, on a daily basis how
his care and health was being dealt with.
Thank you again for all your help and support.
16 March 2020
Very good now that I seem to have regular, good, kind carers.
Latest Reviews for Town And Country Homecare
24 April 2026
So far, our experience with Town and Country has been fantastic. Each and every member of the care staff has been exceptional and the admin side is very efficient. I would not fail to highly recommend them.
24 April 2026
My cousin has been unwell and in and out of hospital. The carers were excellent with her and recognised that her health/mobility was deteriating. They were so kind and supportive of her. Whilst she was in an 'assessment bed' in a care home one of the regular carers even visited her there (on her day
off). Nothing is too much trouble, the carers give 100% and more. Thank you for offering such a wonderful, reliable service, it is much appreciate.
16 April 2026
All girls that care for me are very good at there job. They always me laugh even when feeling down.
14 April 2026
I think all my answers below show my satisfaction.
10 April 2026
I have nothing but a good review for my care providers nothing is too much trouble. They all are excellent from office staff to the carers on the road. All are happy and caring and very polite and respectful to me and my home.
10 April 2026
All your staff are helpful, kind and very trustworthy.
10 April 2026
Town and Country Homecare continue to support my mum 3+ years now. Her care needs are constantly changing and I know she is in good hands. T+C have been very supportive to me during this time, I truly appreciate them. Thank you so much.
17 March 2026
Overall very happy with the care my mother in law gets, cared for brilliant, well looked after . The staff are great and can talk to really well , if there is ever a problem it is always sorted straight away
21 October 2025
Overall, an excellent experience was provided by all staff. All aspects of my wife's ADL's are given all due care and attention. The staff can always make her smile and lift her mood. Thank you!
15 October 2025
Two regular carers knew I had a problem with my shower. The off duty carer found a remedy and rang whilst the other carer was with me. Explained what needed to be done and the carer on duty went and did it and between them they resolved my problem. I was very impressed they cared enough to do that
and how well they work together. They both went over and above what they were expected to do. Thank you.
09 October 2025
The overall view is that the carers are very good in the main, are quick to notice any health issues and act upon them. Management could be a little more consistent in timings of visits, this may be due to short staffing, but can be an issue all the same.
01 October 2025
We all have our good and not so good days in life but I must say that my good days are much improved by the care I am given by Town and Country. Both the carers and office staff will always do their best to respond to my needs both on a regular basis and in the case of an emergency. Thank you.
02 September 2025
Town & Country Homecare have provided me with an excellent, flexible and responsive personal care service. Office telephones have been answered quickly and helpfully (even out of hours) and every effort made to resolve any problems.
The timing of visits is particularly important to me to enable me
to arrange my mealtimes. Late changes have occasionally caught me out, but access to the Company's rostering app allows me to check the latest position and I now do this as near as possible to the forecast time.
The individual carers I have experienced have been professional but friendly, respectful, considerate, and focused on my requirements and well-being. It has been a pleasure to welcome them into my home. I have been impressed at the way in which they remember routines and show initiative by offering to undertake tasks which they have not necessarily been asked to do (eg taking rubbish bins in and out, posting a letter, etc).
02 September 2025
TCH have provided my mother with a first class care service . We have found the carers , without exception, to be highly reliable , friendly and genuinely caring . The management team have been highly responsive to any requests for changes in the service provided , showing a willingness to be
flexible and adaptive to my mother's needs.
In our experience TCH is all you could wish for in a care provider .
29 August 2025
very responsive, always on schedule for visits, excellent bed side manner. very thorough in their work and always engaging with family regarding treatments and care taking away a lot of stress from us
29 August 2025
Cannot rate this company high enough!
The carers I've had, who came and care for my son are absolutely outstanding. I have one day a week to myself and I can relax knowing he's in safe hands. Many a time I have returned home to hear laughter coming from his room, with both him and his carer
watching podcasts, films, YouTube, or just putting the world to rights.
Nothing is too much trouble and his regular carer uses her initiative when it comes to doing tasks around the house too.
I never ask her to do anything, but if he's ever resting, or sleeping, she will find herself something to do.
I find she always listens to my handovers and follows instructions which are important as his condition can change weekly.
The office are easy to contact and always helpful. If his carer is unwell they will always do their best to find a replacement, realising the importance of my respite breaks.
I have used them for many years now and would not dream of changing company.
29 August 2025
Just wanted to say how amazing all the girls are who attend my mum. They're always so lovely, kind, caring, considerate and patient. They are a godsend to my mums needs and I, my dad and she certainly couldn't do without them!
They each always go over and above.
Even though I always thank them,
please do pass on my thanks and appreciation.
The girls in the office have been amazing as well and nothing is too much.
29 August 2025
Town and Country have provided excellent carers for my Mother. They are all reliable, friendly and professional. The office staff are efficient and respond quickly. I would definitely recommend them to others.
30 May 2025
I wish I had found Town and Country earlier. Having had bad experiences with the two previouse companies, I was delighted with the proffesionalism and efficiency of both the management and the staff who looked after my Stepfather. The App is a godsend as it allowed me to see, on a daily basis how
his care and health was being dealt with.
Thank you again for all your help and support.
16 March 2020
Very good now that I seem to have regular, good, kind carers.