Submit a Review for Prime Care & Domestic Services Ltd
Office G1, The Enterprise Village, Prince Albert Gardens, Grimsby, DN31 3AT
View full details of Prime Care & Domestic Services LtdLatest Reviews for Prime Care & Domestic Services Ltd
02 April 2026
My carers are excellent with me, they are kind compassionate also gentle. They see to my needs and nothing is too much trouble and they are understanding when I need to change things due to mine or husbands needs or appointments. I would recommend Prime Care and Domestic Services.
30 March 2026
The carers who come to help mum are friendly, caring and patient. Like any other personal caring service, some are outstanding in the care they give.
Sometimes there are delays, sometimes things aren't done as we'd like, but there are reasons for the delays and they do take on board what we ask
them to do.
30 March 2026
Prime Care and Domestic Services have been absolutely wonderful in supporting my mum. The team is always kind, patient, and genuinely caring, and they treat her with real dignity and respect. Nothing ever feels rushed, and they always take the time to make sure she's comfortable and happy before
they leave.
26 March 2026
Generally carers are nice & friendly which puts my fears at ease. They take into account my caring needs. Some are exceptional in their caring profession.
Sometimes held up by really heavy traffic. I live on a busy main rd. Mainly at lunch times.
I take my own medication, but they are reliable
and get my correct replacements for me as a rule.
They also do my washing , change my bedding regularly and set correct levels. To make sure my items are safe and won't be damaged
They respect certain areas of my privacy too.
I hate Government making me pay when paid my taxes and insurance all my life.
26 March 2026
Service runs very well for my wife,as long as we have regular carers coming everyday it works quite well, seeing the same faces everyday makes a big difference for the patient. They get to know the individual and have a friendship.
26 March 2026
Trustworthy, friendly, reliable staff, mum in good hands!
Seem to have improved standards since being taken over by new company.
26 March 2026
We have been customers of PrimeCare since the beginning and before. When it was known as a different name, they cared for our elderly mother-in-law then they have been caring for the two of us. When they changed name, we followed them because we are very, very happy with them. Kindness, efficiency,
stress-free, trustworthy, reliable, helpful. They tick all the boxes. I have no idea of how we would be without them. I write this review without prompting but with gratitude. Thank You, PrimeCare and carry on! You deserve to be commanded 100%.
27 March 2023
I can honestly say the team at Willows have been so supportive towards my mum, nothing was too much trouble to help support my mum in her own home, I often rang to cancel visits when I was staying over, but it was not a problem, her carer was fantastic, so caring, lovely lady, built up a fabulous
rapport, she even came to Mum's funeral, and laid beautiful flowers. Overworked team, but I only have praise, unlike a previous company which was overpriced. Many thanks for helping my mum.
15 November 2021
The carers are all so kind and do a great job. I was unable to get to my mum because of isolation with Covid. My mum got in a state and I called the office, the lady knew my mum and she dropped everything and went round and was there within, I think, 5 minutes! I could not thank them enough. She
called while she was there sorting all the problems out, what a relief this was for me. I really cannot praise all the staff enough.
Thank you.
Latest Reviews for Prime Care & Domestic Services Ltd
02 April 2026
My carers are excellent with me, they are kind compassionate also gentle. They see to my needs and nothing is too much trouble and they are understanding when I need to change things due to mine or husbands needs or appointments. I would recommend Prime Care and Domestic Services.
30 March 2026
The carers who come to help mum are friendly, caring and patient. Like any other personal caring service, some are outstanding in the care they give.
Sometimes there are delays, sometimes things aren't done as we'd like, but there are reasons for the delays and they do take on board what we ask
them to do.
30 March 2026
Prime Care and Domestic Services have been absolutely wonderful in supporting my mum. The team is always kind, patient, and genuinely caring, and they treat her with real dignity and respect. Nothing ever feels rushed, and they always take the time to make sure she's comfortable and happy before
they leave.
26 March 2026
Generally carers are nice & friendly which puts my fears at ease. They take into account my caring needs. Some are exceptional in their caring profession.
Sometimes held up by really heavy traffic. I live on a busy main rd. Mainly at lunch times.
I take my own medication, but they are reliable
and get my correct replacements for me as a rule.
They also do my washing , change my bedding regularly and set correct levels. To make sure my items are safe and won't be damaged
They respect certain areas of my privacy too.
I hate Government making me pay when paid my taxes and insurance all my life.
26 March 2026
Service runs very well for my wife,as long as we have regular carers coming everyday it works quite well, seeing the same faces everyday makes a big difference for the patient. They get to know the individual and have a friendship.
26 March 2026
Trustworthy, friendly, reliable staff, mum in good hands!
Seem to have improved standards since being taken over by new company.
26 March 2026
We have been customers of PrimeCare since the beginning and before. When it was known as a different name, they cared for our elderly mother-in-law then they have been caring for the two of us. When they changed name, we followed them because we are very, very happy with them. Kindness, efficiency,
stress-free, trustworthy, reliable, helpful. They tick all the boxes. I have no idea of how we would be without them. I write this review without prompting but with gratitude. Thank You, PrimeCare and carry on! You deserve to be commanded 100%.
27 March 2023
I can honestly say the team at Willows have been so supportive towards my mum, nothing was too much trouble to help support my mum in her own home, I often rang to cancel visits when I was staying over, but it was not a problem, her carer was fantastic, so caring, lovely lady, built up a fabulous
rapport, she even came to Mum's funeral, and laid beautiful flowers. Overworked team, but I only have praise, unlike a previous company which was overpriced. Many thanks for helping my mum.
15 November 2021
The carers are all so kind and do a great job. I was unable to get to my mum because of isolation with Covid. My mum got in a state and I called the office, the lady knew my mum and she dropped everything and went round and was there within, I think, 5 minutes! I could not thank them enough. She
called while she was there sorting all the problems out, what a relief this was for me. I really cannot praise all the staff enough.
Thank you.