Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Willowbrook Homecare (Hyndburn)

stars
stars 26 September 2025
All staff are very helpful to my brother if any problems arise, then they contact me as soon as possible to let me know. My brother Stephen always has a good word to say about all the staff that come to him, so that's a plus, and they have been coming to him for about 7 years now
Review from Keith B (Brother of Client/Service User)
stars
stars 15 September 2025
I have been with Willowbrook home care for the last three years. The care I have been given is excellent, from their compassion, loyalty and being there for me for these last three years, which have been rather difficult for me. The carers are kind, punctual and attend many doctor appointments
with me, and nothing is too much to ask them; they are a valuable part of my daily life. Everyone I have met at Willowbrook is incredibly kind, and I would not go to any other home care company. I truly thank you all for being nothing short of amazing.
Review from Catherine S (Client / Service User)
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stars 04 October 2023
All the carers I have had during the night are lovely and very helpful. I would definitely recommend them. I was only having them for a short period for pressure relief as I can't turn over myself during the night but I am hoping I can keep them longer.
Review from Joanne C (Client / Service User)