Willowbrook (Hyndburn) Ltd provides care throughout East Lancashire. The company has extensive experience in domiciliary care services, managing care and support within Extra Care Schemes plus Roving Night Support and Crisis Intervention.
Since being founded in December 2000, Willowbrook Homecare has become a successful, respected and innovative homecare provider.
The team supports each client to maintain an independent lifestyle with all care tailored to the client’s individual needs and wishes. Each individual...
Care Provided by Willowbrook Homecare (Hyndburn)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £12.35
Contact Willowbrook Homecare (Hyndburn) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Willowbrook (Hyndburn) Ltd
- Private Owned
Person in charge
- Mary Noone (Registered Manager)
Willowbrook Homecare (Hyndburn) Reviews (4)
Willowbrook Homecare (Hyndburn) has a Review Score of 7.5 (7.5) out of 10, based on 3 reviews in the last 2 years.
Over all time Willowbrook Homecare (Hyndburn) has 4 reviews.
It was known and agreed at the beginning of February, when care started with Willowbrook, that my father needed to be showered, at the very least. Unfortunately, this had not occurred under the previous social service crisis care team.
Once care was being paid for, the agreement was to get dad into the shower at least once per week. Equipment should have been requested earlier in the process so that my father could have his first shower in 4 months. Previously my 81 year old mother had been his main carer and was able to get dad into the shower, on her own, and take him out occasionally.
His wellbeing deteriorated quickly as he was very uncomfortable. He asked me a number of times when he was going to be able to get out of bed, have a shower and sit for a few hours in the living room with my mother. I believe this lack of organisation failed my father.
At Willowbrook Homecare, we recognise how important personal care, comfort and dignity are to the individuals we support, and we understand how...
All staff are very helpful to my brother if any problems arise, then they contact me as soon as possible to let me know. My brother Stephen always has a good word to say about all the staff that come to him, so that's a plus, and they have been coming to him for about 7 years now
Thank you so much for sharing your experience with us. We're truly honoured to have supported Stephen for so many years, and it's wonderful to hear that he has such kind words for our team. Keeping families informed and involved is very important to us, so we're pleased this has helped you feel reassured about his care.Warm regards,The Willowbrook Homecare Team
I have been with Willowbrook home care for the last three years. The care I have been given is excellent, from their compassion, loyalty and being there for me for these last three years, which have been rather difficult for me.
The carers are kind, punctual and attend many doctor appointments with me, and nothing is too much to ask them; they are a valuable part of my daily life. Everyone I have met at Willowbrook is incredibly kind, and I would not go to any other home care company. I truly thank you all for being nothing short of amazing.
Thank you so much for sharing your lovely feedback. We are truly privileged to have supported you over the past three years, and it means a lot to know our team's kindness, reliability and compassion have helped make things a little easier. Your words about our carers attending appointments and...
All the carers I have had during the night are lovely and very helpful. I would definitely recommend them. I was only having them for a short period for pressure relief as I can't turn over myself during the night but I am hoping I can keep them longer.
Thank you so much for your lovely feedback. I'm pleased to hear that you have found the care team helpful and that you recommend the service to others. Your feedback is greatly appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (35)
- Posted: Monday 02 Mar 2026Willowbrook Homecare is proud to donate £1,000 to support an inspiring fundraising challenge in aid of Springhill Hospice, a cause that holds deep meaning for many of our employees and...
- Posted: Tuesday 27 Jan 2026At Willowbrook Homecare, we are delighted to celebrate a truly remarkable milestone – 20 years of dedicated service from our Finance Manager, Lindsey. Over the past two decades, Lindsey’s commitment,...
- Posted: Wednesday 31 Dec 2025As the year comes to a close, we are taking time to reflect on a meaningful 2025 at Willowbrook Homecare, a year defined by celebration, learning, community spirit, shared joy,...
Awards / Recognitions (1)
- Recipient: Willowbrook Homecare (Hyndburn)Date: Saturday 12 Nov 2022
Meet the Team (4)
Mary holds overall responsibility for the smooth running of the Lytham branch, ensuring all regulations are met and that our high-quality standards are consistently maintained. Mary works closely with the care team, overseeing client care, conducting regular monitoring, and carrying out quality checks to ensure the people we support receive the very best service.
Lynn supports the overall management of our Hyndburn branch, helping to ensure our high standards of care are upheld and all regulatory requirements are met. She works closely with the care team to coordinate services, oversee client care, and maintain quality through regular monitoring and reviews. Lynn’s approachable style ensures the people we support continue to receive safe, responsive, and person-centred care.
Alison plays a vital role in the smooth day-to-day running of our Hyndburn service. From recruitment through to training, she ensures our employees have the skills and support they need to deliver high-quality care. Alison ensures that the documentation for the people we care for is accurate and up to date, and works closely with our Field Supervisor to ensure that both clients and employees are fully supported.
Anne oversees care planning across Hyndburn, Lytham, and all our Extra Care Services, ensuring care plans are thorough, accurate, and tailored to the needs of the people we support and care for. She also delivers a full range of mandatory, induction and tailored training, as well as focused workshops, helping our employees develop the skills and knowledge to provide safe, high-quality, person-centred care.
Frequently Asked Questions about Willowbrook Homecare (Hyndburn)
How many Carers does Willowbrook Homecare (Hyndburn) employ?
Willowbrook Homecare (Hyndburn) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Willowbrook Homecare (Hyndburn) to verify any information. View our terms and conditions. Willowbrook Homecare (Hyndburn) has an Enhanced Service - more info.