Submit a Review for Westminster Homecare (Clacton)
17 Faraday Close, Clacton-on-Sea, CO15 4TR
View full details of Westminster Homecare (Clacton)Latest Reviews for Westminster Homecare (Clacton)
03 September 2025
The staff all seem very kind and pleasant so far. No complaints from my mother. It is early days, but so far so good. My mother requires kindness, patience and understanding because of her deafness, poor sight and vascular dementia. Thankfully, so far that seems to be happening.
20 May 2025
All the carers are kind , helpful and reliable. The office staff are always available and sort any problems out instantly. We would truly struggle without this great team . Anybody looking to appoint carers would not be disappointed with this company
06 May 2025
It's been extremely helpful and very friendly I've definitely had value for money I've enjoyed it very much I'm glad I chose Westminster home care it's been excellent ten out of ten to three staff members in particular I appreciate you all I've got a lot out of it
I couldn't have done it on my own
you are all fantastic people thank you to you all
04 April 2025
I am constantly having to ask for itinerary/schedule of visits.
I would appreciate it if I got similar times & same carers each day, & was notified by txt or phone of any variation of more than an hour
Overall, excellent care by most of the carers, very helpful, with few exceptions. Please send
schedule every week!
08 October 2024
Very friendly efficient service. Good timekeeping and very thorough. Would highly recommend this company. There is nothing that is too much trouble for them and they are very kind and caring and put you at ease.
09 September 2024
Very professional helpful and friendly and do everything they can to source services and places their clients can access. Our carer is excellent, going above and beyond to make sure our son is safe and really benefits from all activities. They have a lovely relationship.
16 August 2024
The manager and her team have gone above and beyond to help provide the best care possible. Keeping me informed with situations they found at my dad's and showing enormous care and compassion for us all.
Contacting other agencies on my behalf (with my permission) to ensure the continued care is
the best possible.
04 June 2024
I just wanted to say again how grateful we are to Westminster for what they do for our auntie. Because they do what they do, she is able to remain at home, which is where she wants to be. All of the ladies are great, we would be lost without you. Thank you.
19 March 2024
I have been more than happy with the management team and care staff that have been dealing with my friend the online system for reports is great we can keep up to date with each visit and love that we can leave messages for the team such a great system thank you for all that you do. Just wished you
covered St Osyth in case she ends up moving in with us soon I wouldn't want to use anyone else
Kind regards.
18 March 2024
I am getting fed up with carers turning up late, sometimes over 2 hours late to the time being given on my rota and not being told. I’m getting fed up with getting different carers each day. Sending carers after I have cancelled.
02 February 2024
The majority of carers are excellent, however, a couple could do with training in one-to-one personal skills.
Carers being delayed due to incidents with previous clients is understandable, carers being scheduled to attend outside of agreed timings is not.
24 January 2024
Westminster is brilliant and very good connection with me because I am deaf, they contact me by email or text messages! I am happy with the office staff! The carers for my aunt, also deaf are brilliant, helpful, respectful, warm and friendly and many more! Communication was important for my aunt's
carers! If I contact the office by email or text for enquiries or issues, they respond in good time!
Overall fantastic services!
22 December 2023
Westminster have been looking after my mum for evening visits and extra care for several years. I have always found them helpful, flexible and responsive. If I have had any issues or requests the staff at the end of the phone have always been responsive and very helpful too. Mum has one particular
carer for 4/5 visits a week and she is especially caring and supportive with Mum having built up a great rapport with her.
Overall I can’t fault Westminster, thank you. More recently my mum has been in hospital and we have had issues with her discharge - her carer has been amazing in following up, chasing and organising to mention doing this after hours and in her own time to support getting my mum back home! Thank you so much.
08 December 2023
Westminster Care are an excellent team. The office manager and staff are always on hand if needed and are amazing. My daughter has been in the safe hands of three lovely ladies working for this company for almost eight years. It works like clockwork and I cannot thank them enough for their continued
Care and support my daughter receives, and us as a family too. Nothing is too much trouble, credit to a lovely manager and all her staff. Thank you so much Westminster Care! All your help and care is much appreciated. 10/10 Truly grateful.
27 November 2023
Westminster Homecare Clacton has been a lifesaver for my mum, myself her son. Who is mum's soul career the dedication and caring attitude of every one of the careers has been fantastic. Whenever a career may be delayed the office staff will always keep me informed, and when I do speak to them they
are always courteous. I feel the careers in this country that have to put up with a lot are very patient and professional. Thank you so much, Westminster.
15 November 2023
Westminster Home Care are excellent. They go above and beyond to make sure my mother is cared for. Nothing is too much trouble for them. Everything about Westminster Home Care from the carers to the management is excellent.
27 October 2023
All of the carers that I have met that have been in to help my dad have been so generous with their time and the efforts they go to keep my dad functioning in his home. Alongside the team in the office, who are always a friendly and supportive voice at the end of the phone, the service provided by
Westminster Care has been top class. Can’t recommend them enough.
30 August 2023
I have had excellent care provided by you. I would rate Westminster Homecare 10/10, every carer I have had is professional, kind, and patient and gives you 10/10 care. The office staff are also very kind and patient well done to you all.
09 July 2018
We weren't happy with previous care agency and was recommended Alliance Care. Best move we could have done. The company is excellent, all so caring and stay there. The full time which makes a huge difference and my nan's general well being has improved massively. The house is always kept clean and
tidy, she is given a choice of what she would like for breakfast lunch and tea, nothing is too much, carers are amazing. Would highly recommend especially coming from a different care provider. I can see a huge change in my nan for the better.
29 January 2016
The only honest opinion is I am very satisfied with the service I am receiving.
Latest Reviews for Westminster Homecare (Clacton)
03 September 2025
The staff all seem very kind and pleasant so far. No complaints from my mother. It is early days, but so far so good. My mother requires kindness, patience and understanding because of her deafness, poor sight and vascular dementia. Thankfully, so far that seems to be happening.
20 May 2025
All the carers are kind , helpful and reliable. The office staff are always available and sort any problems out instantly. We would truly struggle without this great team . Anybody looking to appoint carers would not be disappointed with this company
06 May 2025
It's been extremely helpful and very friendly I've definitely had value for money I've enjoyed it very much I'm glad I chose Westminster home care it's been excellent ten out of ten to three staff members in particular I appreciate you all I've got a lot out of it
I couldn't have done it on my own
you are all fantastic people thank you to you all
04 April 2025
I am constantly having to ask for itinerary/schedule of visits.
I would appreciate it if I got similar times & same carers each day, & was notified by txt or phone of any variation of more than an hour
Overall, excellent care by most of the carers, very helpful, with few exceptions. Please send
schedule every week!
08 October 2024
Very friendly efficient service. Good timekeeping and very thorough. Would highly recommend this company. There is nothing that is too much trouble for them and they are very kind and caring and put you at ease.
09 September 2024
Very professional helpful and friendly and do everything they can to source services and places their clients can access. Our carer is excellent, going above and beyond to make sure our son is safe and really benefits from all activities. They have a lovely relationship.
16 August 2024
The manager and her team have gone above and beyond to help provide the best care possible. Keeping me informed with situations they found at my dad's and showing enormous care and compassion for us all.
Contacting other agencies on my behalf (with my permission) to ensure the continued care is
the best possible.
04 June 2024
I just wanted to say again how grateful we are to Westminster for what they do for our auntie. Because they do what they do, she is able to remain at home, which is where she wants to be. All of the ladies are great, we would be lost without you. Thank you.
19 March 2024
I have been more than happy with the management team and care staff that have been dealing with my friend the online system for reports is great we can keep up to date with each visit and love that we can leave messages for the team such a great system thank you for all that you do. Just wished you
covered St Osyth in case she ends up moving in with us soon I wouldn't want to use anyone else
Kind regards.
18 March 2024
I am getting fed up with carers turning up late, sometimes over 2 hours late to the time being given on my rota and not being told. I’m getting fed up with getting different carers each day. Sending carers after I have cancelled.
02 February 2024
The majority of carers are excellent, however, a couple could do with training in one-to-one personal skills.
Carers being delayed due to incidents with previous clients is understandable, carers being scheduled to attend outside of agreed timings is not.
24 January 2024
Westminster is brilliant and very good connection with me because I am deaf, they contact me by email or text messages! I am happy with the office staff! The carers for my aunt, also deaf are brilliant, helpful, respectful, warm and friendly and many more! Communication was important for my aunt's
carers! If I contact the office by email or text for enquiries or issues, they respond in good time!
Overall fantastic services!
22 December 2023
Westminster have been looking after my mum for evening visits and extra care for several years. I have always found them helpful, flexible and responsive. If I have had any issues or requests the staff at the end of the phone have always been responsive and very helpful too. Mum has one particular
carer for 4/5 visits a week and she is especially caring and supportive with Mum having built up a great rapport with her.
Overall I can’t fault Westminster, thank you. More recently my mum has been in hospital and we have had issues with her discharge - her carer has been amazing in following up, chasing and organising to mention doing this after hours and in her own time to support getting my mum back home! Thank you so much.
08 December 2023
Westminster Care are an excellent team. The office manager and staff are always on hand if needed and are amazing. My daughter has been in the safe hands of three lovely ladies working for this company for almost eight years. It works like clockwork and I cannot thank them enough for their continued
Care and support my daughter receives, and us as a family too. Nothing is too much trouble, credit to a lovely manager and all her staff. Thank you so much Westminster Care! All your help and care is much appreciated. 10/10 Truly grateful.
27 November 2023
Westminster Homecare Clacton has been a lifesaver for my mum, myself her son. Who is mum's soul career the dedication and caring attitude of every one of the careers has been fantastic. Whenever a career may be delayed the office staff will always keep me informed, and when I do speak to them they
are always courteous. I feel the careers in this country that have to put up with a lot are very patient and professional. Thank you so much, Westminster.
15 November 2023
Westminster Home Care are excellent. They go above and beyond to make sure my mother is cared for. Nothing is too much trouble for them. Everything about Westminster Home Care from the carers to the management is excellent.
27 October 2023
All of the carers that I have met that have been in to help my dad have been so generous with their time and the efforts they go to keep my dad functioning in his home. Alongside the team in the office, who are always a friendly and supportive voice at the end of the phone, the service provided by
Westminster Care has been top class. Can’t recommend them enough.
30 August 2023
I have had excellent care provided by you. I would rate Westminster Homecare 10/10, every carer I have had is professional, kind, and patient and gives you 10/10 care. The office staff are also very kind and patient well done to you all.
09 July 2018
We weren't happy with previous care agency and was recommended Alliance Care. Best move we could have done. The company is excellent, all so caring and stay there. The full time which makes a huge difference and my nan's general well being has improved massively. The house is always kept clean and
tidy, she is given a choice of what she would like for breakfast lunch and tea, nothing is too much, carers are amazing. Would highly recommend especially coming from a different care provider. I can see a huge change in my nan for the better.
29 January 2016
The only honest opinion is I am very satisfied with the service I am receiving.