Submit a Review for Bridgewater Home Care (Wigan)
1 Beecham Court, Smithy Brook Road, Wigan, WN3 6PR
View Full Details of Bridgewater Home Care (Wigan)Latest Reviews for Bridgewater Home Care (Wigan)
08 December 2025
I thought it was about time that I wrote another review about Bridgewater Homecare (Wigan) how they have improved the quality of care for my wife as well as the support that they have given me over the last 8 years. I would like to start by thanking Bridgewater for all their hard work, I have now been with Bridgewater for over 8 years, so they must be doing something right. I had use other care agencies before Bridgewater, but none of them compared to the help and support Bridgewater have given me. Since my last review, around 3 years ago, I have had 5 army reunions one of them being in Germany, I had a five-day holiday in Tenerife while Bridgewater carers provided 24/7 support. A few months ago, I was myself rushed into hospital at very sort notice and had to spend 8 days in hospital recovering. Even with the sort notice the care company put 24/7 support within hours and told me not to worry. I was so grateful that I could concentrate on my recovery, when I did get back home the ca
25 November 2025
Superb service, Care and friendliness. My wife is very well cared for in my absence I am delighted to say. On my return she is always happy, comfortable and in good spirits. Caring is never easy, but your continued professionalism and warmth is very much appreciated. Many Thanks.
25 November 2025
I have found this an excellent service. The carers really care and carry out all their tasks skilfully and cheerfully. I have very much enjoyed meeting these girls and learning something of their lives. They work so hard. This has been a really happy experience - I look forward to its continuing
16 May 2025
Very nice people. Patient. Likes to get to know them. Nice social.
04 April 2025
We are very satisfied with the care given and we recommend you to others.
11 February 2025
Always come on time, very nice staff. My husband is very happy with the staff that come and like the conversations they have. Grateful for the support that enables me to go out. Just would like the care in a morning to get him up as all the staff is very organised and my husband would be happy with that. So that we can change over to Bridgewater Home Care for all his care.
29 November 2024
Always ready to help straight away. Staff very pleasant and helpful. Mum happy with the company. Reliable when needed.
21 November 2024
The whole team were friendly, professional and always available. We felt immediately at ease from the moment we met the Bridgewater Home Care staff and really appreciated the way they stepped so seamlessly into the crisis position we felt we were in. The care provided gave my grandad some lovely weeks at home before he died just as he wished and we loved the fact he thought he had a cook and was able to eat the food he loved the way he liked it. We enjoyed and were comforted by the diary of visits we were able to read and loved that Grandad was making friends with your team of carers who always seemed to have time to chat whilst keeping his home shipshape and attending to his personal and health needs.
11 September 2024
The attention I receive from carers is excellent. If I need to contact the office staff they are very helpful and obliging. Any one of the carers goes beyond the call of duty and nothing you ask for is too much trouble.
04 September 2024
Bridgewater Home Care has been supporting my mum for approximately eighteen months, we have found them to be a reliable care provider. Being able to see the rota in advance is reassuring and gives us confidence in the service as you know who is going to call. They keep to a regular team of carers and this has enabled good and trusted relationships to build. They will try to introduce someone new with a regular team member which is really good practice from Bridgewater. Due to my mum's complex health needs, they are adaptable in how she is supported and will assess each day as it comes. Always showing dignity, respect and continue to promote her independence. They offer a person-centered approach, the management team are always approachable and I feel that they listen and always act upon our discussions. We will discuss changes in the rota on both sides if needed and work together to reach a compromise. Please continue to be you Bridgewater Home Care (Wigan).
07 March 2024
From day one we have been absolutely delighted with the service provided by the carers and staff at Bridgewater. The ladies who come to look after my father are all so kind and genuinely care for him, nothing is too much trouble. They are very patient and always treat him with the utmost dignity. We really couldn't be happier!
07 March 2024
Bridgewater Home Care have taken the very best care of my mum (and my dad before her) for over six years. They helped Mum live independently in her own home with kindness and the utmost caring professionalism. Bridgewater always put my mum's needs at the forefront of everything. Their support, kindness and knowledge of what mum needed and wanted was exemplary. Each and every carer was her friend. The office staff were always amazingly responsive, calm and efficient. I cannot recommend them highly enough.
21 February 2024
I used Bridgewater Home Care for two nights per week for approximately eighteen months. They cared for my dad during the night, changing incontinence pads, applying creams prescribed from chemist and ensuring he was comfortable and settled in bed. Carers were always on time and always keen to know how Dad had been. Staff were very professional at all times. Gave good handovers regarding Dad's condition and providing any medical advice I could discuss with GP. Staff treated Dad with respect and care. I always felt Dad was in safe hands.
13 December 2023
Pleased with the service provided. The carer is efficient and friendly and also the replacement. No complaints so far.
21 November 2023
I have been with Bridgewater for many years, on and off. I can ring at short notice, and the office staff are always welcoming and send the carers who are polite, friendly and good at their jobs. Overall, this is the best care agency I have ever used, and I have used it a lot. Very glad to be back with them.
25 August 2023
Very satisfied with attitude of care staff and continuity of care. Positive experience overall.
02 May 2023
All staff are on time and extremely respectful. I know in advance who is coming and at what time. The office staff will ring me if there's any changes to the published schedule - I find this very useful and helpful to Mum. I can recommend Bridgewater for all care for clients with dementia.
13 March 2023
Care providers are excellent. If there are any problems, they ring immediately to inform me and likewise, if I have any concerns, they respond to them as soon as feasibly possible.
08 March 2023
For the time that the staff care for my husband, they are engaging, professional and helpful.
04 November 2022
From the first phone call to Bridgewater, I was put at ease. All needs were met and nothing too much trouble. From management to carers, if I needed help or extra visits, they tried their utmost to assist. Having 94 and 95-year-old parents, I did worry about them accepting help, but the staff who were sent to them, put them at ease and was very respectful of their age and needs. It was the hardest phone call I made, asking for help, but the best thing I have done. Thank you.
Latest Reviews for Bridgewater Home Care (Wigan)
08 December 2025
I thought it was about time that I wrote another review about Bridgewater Homecare (Wigan) how they have improved the quality of care for my wife as well as the support that they have given me over the last 8 years. I would like to start by thanking Bridgewater for all their hard work, I have now been with Bridgewater for over 8 years, so they must be doing something right. I had use other care agencies before Bridgewater, but none of them compared to the help and support Bridgewater have given me. Since my last review, around 3 years ago, I have had 5 army reunions one of them being in Germany, I had a five-day holiday in Tenerife while Bridgewater carers provided 24/7 support. A few months ago, I was myself rushed into hospital at very sort notice and had to spend 8 days in hospital recovering. Even with the sort notice the care company put 24/7 support within hours and told me not to worry. I was so grateful that I could concentrate on my recovery, when I did get back home the ca
25 November 2025
Superb service, Care and friendliness. My wife is very well cared for in my absence I am delighted to say. On my return she is always happy, comfortable and in good spirits. Caring is never easy, but your continued professionalism and warmth is very much appreciated. Many Thanks.
25 November 2025
I have found this an excellent service. The carers really care and carry out all their tasks skilfully and cheerfully. I have very much enjoyed meeting these girls and learning something of their lives. They work so hard. This has been a really happy experience - I look forward to its continuing
16 May 2025
Very nice people. Patient. Likes to get to know them. Nice social.
04 April 2025
We are very satisfied with the care given and we recommend you to others.
11 February 2025
Always come on time, very nice staff. My husband is very happy with the staff that come and like the conversations they have. Grateful for the support that enables me to go out. Just would like the care in a morning to get him up as all the staff is very organised and my husband would be happy with that. So that we can change over to Bridgewater Home Care for all his care.
29 November 2024
Always ready to help straight away. Staff very pleasant and helpful. Mum happy with the company. Reliable when needed.
21 November 2024
The whole team were friendly, professional and always available. We felt immediately at ease from the moment we met the Bridgewater Home Care staff and really appreciated the way they stepped so seamlessly into the crisis position we felt we were in. The care provided gave my grandad some lovely weeks at home before he died just as he wished and we loved the fact he thought he had a cook and was able to eat the food he loved the way he liked it. We enjoyed and were comforted by the diary of visits we were able to read and loved that Grandad was making friends with your team of carers who always seemed to have time to chat whilst keeping his home shipshape and attending to his personal and health needs.
11 September 2024
The attention I receive from carers is excellent. If I need to contact the office staff they are very helpful and obliging. Any one of the carers goes beyond the call of duty and nothing you ask for is too much trouble.
04 September 2024
Bridgewater Home Care has been supporting my mum for approximately eighteen months, we have found them to be a reliable care provider. Being able to see the rota in advance is reassuring and gives us confidence in the service as you know who is going to call. They keep to a regular team of carers and this has enabled good and trusted relationships to build. They will try to introduce someone new with a regular team member which is really good practice from Bridgewater. Due to my mum's complex health needs, they are adaptable in how she is supported and will assess each day as it comes. Always showing dignity, respect and continue to promote her independence. They offer a person-centered approach, the management team are always approachable and I feel that they listen and always act upon our discussions. We will discuss changes in the rota on both sides if needed and work together to reach a compromise. Please continue to be you Bridgewater Home Care (Wigan).
07 March 2024
From day one we have been absolutely delighted with the service provided by the carers and staff at Bridgewater. The ladies who come to look after my father are all so kind and genuinely care for him, nothing is too much trouble. They are very patient and always treat him with the utmost dignity. We really couldn't be happier!
07 March 2024
Bridgewater Home Care have taken the very best care of my mum (and my dad before her) for over six years. They helped Mum live independently in her own home with kindness and the utmost caring professionalism. Bridgewater always put my mum's needs at the forefront of everything. Their support, kindness and knowledge of what mum needed and wanted was exemplary. Each and every carer was her friend. The office staff were always amazingly responsive, calm and efficient. I cannot recommend them highly enough.
21 February 2024
I used Bridgewater Home Care for two nights per week for approximately eighteen months. They cared for my dad during the night, changing incontinence pads, applying creams prescribed from chemist and ensuring he was comfortable and settled in bed. Carers were always on time and always keen to know how Dad had been. Staff were very professional at all times. Gave good handovers regarding Dad's condition and providing any medical advice I could discuss with GP. Staff treated Dad with respect and care. I always felt Dad was in safe hands.
13 December 2023
Pleased with the service provided. The carer is efficient and friendly and also the replacement. No complaints so far.
21 November 2023
I have been with Bridgewater for many years, on and off. I can ring at short notice, and the office staff are always welcoming and send the carers who are polite, friendly and good at their jobs. Overall, this is the best care agency I have ever used, and I have used it a lot. Very glad to be back with them.
25 August 2023
Very satisfied with attitude of care staff and continuity of care. Positive experience overall.
02 May 2023
All staff are on time and extremely respectful. I know in advance who is coming and at what time. The office staff will ring me if there's any changes to the published schedule - I find this very useful and helpful to Mum. I can recommend Bridgewater for all care for clients with dementia.
13 March 2023
Care providers are excellent. If there are any problems, they ring immediately to inform me and likewise, if I have any concerns, they respond to them as soon as feasibly possible.
08 March 2023
For the time that the staff care for my husband, they are engaging, professional and helpful.
04 November 2022
From the first phone call to Bridgewater, I was put at ease. All needs were met and nothing too much trouble. From management to carers, if I needed help or extra visits, they tried their utmost to assist. Having 94 and 95-year-old parents, I did worry about them accepting help, but the staff who were sent to them, put them at ease and was very respectful of their age and needs. It was the hardest phone call I made, asking for help, but the best thing I have done. Thank you.