Submit a Review for Bluebird Care Solihull & Birmingham West
Highlands House, Highlands Road, Solihull, B90 4ND
View full details of Bluebird Care Solihull & Birmingham WestLatest Reviews for Bluebird Care Solihull & Birmingham West
12 February 2026
My experience with Bluebird has been very positive. My parents were reluctant to have home care but after meeting all the staff they soon changed their minds.
The professionalism, care and support my parents and I have received has been amazing. They even arranged a call out at 10 mins notice
which was most appreciated.
I would not hesitate to recommend them and if I future the need arises I would use them again
21 January 2026
The care provided by Bluebird (Solihull) has been invaluable, whilst I am recovering from surgery.
Narbir listened to what I needed and there is flexibility in the package/ care provided (as this is short term).
The carers are lovely and I've really appreciated the support provided, both
practically and emotionally.
27 October 2025
Hi
I wood like to say how nice and so good to my mom and dad very carrying and sure no there jobs all lovely girls very smart appearance . They all make my mom and dad very happy and feel cunfertabull so I can't thank the team we have enough keep up the great work girls . My mom and dad are happy
to be washed by the team now as feel good with them which shocked me a bit so great . They come mornings also get there breakfast . Take them a walk so getting sum exercise . They come lunch time to do their lunch . And give medications . Then evenings we're have a snack or food before they take them up to bed get them ready for bed then into bed .every thing is perfect . Thanks again to all the team . Also all at the office .
Regards Martin
20 August 2025
From the first time that the carer came to care for my husband the arrangement has been a roaring success! Her care for him has been thorough, professional but full of kindness and laughter. It is a joy to have her in our home. Dealing with the staff at the solihull office was easy and
straightforward. Fees and services were explained fully and we felt that his needs would be met.
01 August 2025
We weren't sure an agency would be able to provide the care we wanted for my mom - ie. the same carer to build friendship, take her out for walks, go for a coffee, etc, so we were thrilled to discover Bluebird provided exactly what we wanted.
I'd definitely recommend them - they are efficient,
friendly, professional and genuinely want the best for mom and family. Thank you x
01 August 2025
My aunty received care for several months from Bluebird care. This was a very hard time for my family due to her ill health. Bluebird staff always respected her dignity right up until she had to be admitted to hospital. I would recommend Bluebird to anyone.
14 July 2025
One member of staff, in particular, from Bluebird is attentive, organised and caring. My father's care is just what we needed. The updates and communications have been really good and have helped to settle into a routine that better meets my father's needs.
30 June 2025
My friend has been with Bluebird Care for approximately 12 months.
The quality of service is excellent and the individual carers are all professional, supportive and caring. It gives me, family and friends great comfort to know that she is being cared for with dignity and respect.
Although the
cost of care is higher than some providers, I believe we are getting value for money and complete peace of mind.
I would fully recommend Bluebird Care.
25 June 2025
Bluebird Care provided exceptional support for both my late mother during her cancer treatment and now for my 86-year-old father, who is very frail.
The carers are consistently cheerful, kind, and patient. They carry out their duties with care and tenderness, never rushing through tasks. Once the
essentials are done, they go the extra mile-tidying the house, including the toilet and kitchen, and taking time to sit and chat with my father. If a visit requires a little extra time or effort, they do so willingly and without complaint.
That level of compassion alone would justify a five-star review. But what truly sets Bluebird Care apart is how the whole organisation goes above and beyond. They liaise directly with pharmacies and GP teams, even managing prescription orders on Dad's behalf. Their flexibility and commitment to care are unlike anything I've experienced with other providers.
30 May 2025
We came across Bluebird along with other providers at our local MP's Pensioner Fair. Their three reps were a cross-section of the staff from the local Bluebird location and were most engaging, especially immediately identifying with Mum who has dementia and her background. Genuine practical people
doing the job caring for people compared to the others we spoke with who were detached from the day to day stuff and concentrating on the 'business sell'. This applied to the interviews we held at home too. People matter to us. And so the proof has been in the pudding. The staff are first class genuine people. Having one regular carer, except for holidays, makes all the difference and bonding with our Mum has been beyond expectations. The relief staff are no less first class as well.
We have found communications, advice and information readily available if and when asked for. A recently organised course for family and community groups was brilliantly presented and a most welcome insight.
29 May 2025
Bluebird carers are friendly, efficient and always considerate to my dad's changing needs. He trusts and respects them and is always pleased to see their friendly faces. Bluebird Care is always available for my queries and always contact me immediately to update me or report on anything related to
my dad's care. The supervisors are willing and able to solve minor concerns efficiently. I receive a weekly schedule of carers names and times expected which is very useful as I can inform my dad which carer is going to call. We as a family are very satisfied with the level of care and professionalism shown by staff and carers at Bluebird Care.
19 May 2025
I was advised when looking for health care to observe the initial manner in which a provider would "manage" my enquiry. Blue Bird Solihull (BBS) from the very outset were professional and speedy in managing the enquiry and implementing care. Once arranged and operational the management support,
information and care process has been focussed on my Mothers needs and providing a wider support than the initial enquiry demanded. BBS have delivered superb work by all staff and management, a credit to the care industry.
03 April 2025
Bluebird were recommended to us from two separate sources and they have more than lived up to expectations. They are professional and kindly and caring. They offer practical suggestions and solutions about how to improve aspects of day to day life. We feel confident that our father is in safe hands
.
10 February 2025
All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.
31 May 2024
I have had a few problems with one member of staff which I had to report to the management, who dealt with the problem immediately. Bluebird Care staff are extremely helpful. I count myself positively amazing, I couldn't ask for better.
21 May 2024
The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise. We find it very comforting to know that we can rely on their professional help and experience daily as we do our best to ensure our
parents' comfort and safety in the heart of their own home during their old age. I fully recommend the Bluebird Care agency and thank the team for all their heartfelt efforts.
21 May 2024
All staff I came into contact with were polite, professional and pleasant, cheerful and considerate. I would unhesitatingly recommend Bluebird Care and would use them again if the need arises. I felt safe letting their carers into my house, even into any room even though I was not there.
13 May 2024
We have been using this company for a while now for my mum who has learning difficulties and vascular dementia. The carers have been amazing with her, very patient, caring and always treat her very well. Recently my dad has become unwell and he now also uses this service, he’s a very proud, old
fashioned man, he has built up a good relationship with the carers who go in for my mum so after a chat with management, they have managed to put the same carers in place for both my mum and dad. This makes the whole caring package more personal. All the staff who I have been in contact with have been amazing, very down to earth and considerate of not only my parents' feelings but also of mine. Massive well done and thank you to all.
15 April 2024
When arranging care at home for my elderly mother last summer, I came across Bluebird Care which is local to her area.
Starting from my first contact with them, I continue to feel reassured that the services provided are a good match for my mother's needs. The carers are professional and very
understanding. My mother looks forward to their visits, which is a clear sign that they are attentive and caring. I am very pleased to have found Bluebird Care and would recommend them highly to anyone needing care for a loved one in the Birmingham area.
15 March 2024
Efficient and friendly set up of mum's care with meetings prior to her return home to assess her needs. Home safety visits are also done efficiently.
It's only been a few days but the carers have been kind, and friendly and helping Mum with whatever she needs with the same regular carers so they
can get to know Mum and so she feels comfortable too.
Thank you Bluebird Team.
Latest Reviews for Bluebird Care Solihull & Birmingham West
12 February 2026
My experience with Bluebird has been very positive. My parents were reluctant to have home care but after meeting all the staff they soon changed their minds.
The professionalism, care and support my parents and I have received has been amazing. They even arranged a call out at 10 mins notice
which was most appreciated.
I would not hesitate to recommend them and if I future the need arises I would use them again
21 January 2026
The care provided by Bluebird (Solihull) has been invaluable, whilst I am recovering from surgery.
Narbir listened to what I needed and there is flexibility in the package/ care provided (as this is short term).
The carers are lovely and I've really appreciated the support provided, both
practically and emotionally.
27 October 2025
Hi
I wood like to say how nice and so good to my mom and dad very carrying and sure no there jobs all lovely girls very smart appearance . They all make my mom and dad very happy and feel cunfertabull so I can't thank the team we have enough keep up the great work girls . My mom and dad are happy
to be washed by the team now as feel good with them which shocked me a bit so great . They come mornings also get there breakfast . Take them a walk so getting sum exercise . They come lunch time to do their lunch . And give medications . Then evenings we're have a snack or food before they take them up to bed get them ready for bed then into bed .every thing is perfect . Thanks again to all the team . Also all at the office .
Regards Martin
20 August 2025
From the first time that the carer came to care for my husband the arrangement has been a roaring success! Her care for him has been thorough, professional but full of kindness and laughter. It is a joy to have her in our home. Dealing with the staff at the solihull office was easy and
straightforward. Fees and services were explained fully and we felt that his needs would be met.
01 August 2025
We weren't sure an agency would be able to provide the care we wanted for my mom - ie. the same carer to build friendship, take her out for walks, go for a coffee, etc, so we were thrilled to discover Bluebird provided exactly what we wanted.
I'd definitely recommend them - they are efficient,
friendly, professional and genuinely want the best for mom and family. Thank you x
01 August 2025
My aunty received care for several months from Bluebird care. This was a very hard time for my family due to her ill health. Bluebird staff always respected her dignity right up until she had to be admitted to hospital. I would recommend Bluebird to anyone.
14 July 2025
One member of staff, in particular, from Bluebird is attentive, organised and caring. My father's care is just what we needed. The updates and communications have been really good and have helped to settle into a routine that better meets my father's needs.
30 June 2025
My friend has been with Bluebird Care for approximately 12 months.
The quality of service is excellent and the individual carers are all professional, supportive and caring. It gives me, family and friends great comfort to know that she is being cared for with dignity and respect.
Although the
cost of care is higher than some providers, I believe we are getting value for money and complete peace of mind.
I would fully recommend Bluebird Care.
25 June 2025
Bluebird Care provided exceptional support for both my late mother during her cancer treatment and now for my 86-year-old father, who is very frail.
The carers are consistently cheerful, kind, and patient. They carry out their duties with care and tenderness, never rushing through tasks. Once the
essentials are done, they go the extra mile-tidying the house, including the toilet and kitchen, and taking time to sit and chat with my father. If a visit requires a little extra time or effort, they do so willingly and without complaint.
That level of compassion alone would justify a five-star review. But what truly sets Bluebird Care apart is how the whole organisation goes above and beyond. They liaise directly with pharmacies and GP teams, even managing prescription orders on Dad's behalf. Their flexibility and commitment to care are unlike anything I've experienced with other providers.
30 May 2025
We came across Bluebird along with other providers at our local MP's Pensioner Fair. Their three reps were a cross-section of the staff from the local Bluebird location and were most engaging, especially immediately identifying with Mum who has dementia and her background. Genuine practical people
doing the job caring for people compared to the others we spoke with who were detached from the day to day stuff and concentrating on the 'business sell'. This applied to the interviews we held at home too. People matter to us. And so the proof has been in the pudding. The staff are first class genuine people. Having one regular carer, except for holidays, makes all the difference and bonding with our Mum has been beyond expectations. The relief staff are no less first class as well.
We have found communications, advice and information readily available if and when asked for. A recently organised course for family and community groups was brilliantly presented and a most welcome insight.
29 May 2025
Bluebird carers are friendly, efficient and always considerate to my dad's changing needs. He trusts and respects them and is always pleased to see their friendly faces. Bluebird Care is always available for my queries and always contact me immediately to update me or report on anything related to
my dad's care. The supervisors are willing and able to solve minor concerns efficiently. I receive a weekly schedule of carers names and times expected which is very useful as I can inform my dad which carer is going to call. We as a family are very satisfied with the level of care and professionalism shown by staff and carers at Bluebird Care.
19 May 2025
I was advised when looking for health care to observe the initial manner in which a provider would "manage" my enquiry. Blue Bird Solihull (BBS) from the very outset were professional and speedy in managing the enquiry and implementing care. Once arranged and operational the management support,
information and care process has been focussed on my Mothers needs and providing a wider support than the initial enquiry demanded. BBS have delivered superb work by all staff and management, a credit to the care industry.
03 April 2025
Bluebird were recommended to us from two separate sources and they have more than lived up to expectations. They are professional and kindly and caring. They offer practical suggestions and solutions about how to improve aspects of day to day life. We feel confident that our father is in safe hands
.
10 February 2025
All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.
31 May 2024
I have had a few problems with one member of staff which I had to report to the management, who dealt with the problem immediately. Bluebird Care staff are extremely helpful. I count myself positively amazing, I couldn't ask for better.
21 May 2024
The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise. We find it very comforting to know that we can rely on their professional help and experience daily as we do our best to ensure our
parents' comfort and safety in the heart of their own home during their old age. I fully recommend the Bluebird Care agency and thank the team for all their heartfelt efforts.
21 May 2024
All staff I came into contact with were polite, professional and pleasant, cheerful and considerate. I would unhesitatingly recommend Bluebird Care and would use them again if the need arises. I felt safe letting their carers into my house, even into any room even though I was not there.
13 May 2024
We have been using this company for a while now for my mum who has learning difficulties and vascular dementia. The carers have been amazing with her, very patient, caring and always treat her very well. Recently my dad has become unwell and he now also uses this service, he’s a very proud, old
fashioned man, he has built up a good relationship with the carers who go in for my mum so after a chat with management, they have managed to put the same carers in place for both my mum and dad. This makes the whole caring package more personal. All the staff who I have been in contact with have been amazing, very down to earth and considerate of not only my parents' feelings but also of mine. Massive well done and thank you to all.
15 April 2024
When arranging care at home for my elderly mother last summer, I came across Bluebird Care which is local to her area.
Starting from my first contact with them, I continue to feel reassured that the services provided are a good match for my mother's needs. The carers are professional and very
understanding. My mother looks forward to their visits, which is a clear sign that they are attentive and caring. I am very pleased to have found Bluebird Care and would recommend them highly to anyone needing care for a loved one in the Birmingham area.
15 March 2024
Efficient and friendly set up of mum's care with meetings prior to her return home to assess her needs. Home safety visits are also done efficiently.
It's only been a few days but the carers have been kind, and friendly and helping Mum with whatever she needs with the same regular carers so they
can get to know Mum and so she feels comfortable too.
Thank you Bluebird Team.