Submit a Review for Perfect Care - Durham
10-12 High Street, Spennymoor, DL16 6DB
View Full Details of Perfect Care - DurhamLatest Reviews for Perfect Care - Durham
19 August 2025
Perfect Care has been the care company looking after my elderly father for several years now and without the daily carers going in and professionally looking after him every day he wouldn't be able to live as independently as he does. The carers often go above and beyond what's on their checklist of tasks to do, they are the eyes and ears of relatives that are not able to always be hands on themselves. They keep us well informed of any issues we may need to know about and work well with the office team as well.
04 August 2025
Good stay and caring services that cover most of my needs.
26 June 2025
They are all "tip top" your staff of carers.
30 May 2025
I cared for my wife for the last few months of her life at home, which was her wish. Had 2 carers morning and evening, they were brilliant, so gentle, friendly and professional. I could see that they genuinely care and also the support and advice they gave me to care for my wife helped a great deal such special people of whom I'm eternally grateful too.
20 May 2025
I have only been using Perfect Care for a short time but I have found both carers that have come to our home very friendly and have put my husband at ease. I would recommend Perfect Care to anyone.
14 May 2025
The original carer did not fit our needs but when I informed the office they quickly changed and understood our needs and we are happy with new carer.
21 January 2025
All the carers are polite and helpful. Do their job well. Always try to help in any situation.
24 December 2024
Some excellent carers but unfortunately I slipped whilst being assisted to shower. I have suffered much pain and spent thousands of pounds as a result. I had broken my hip and my knee and am now attempting to walk with an aid. Very disappointed. Some young, poor staff were clueless.
20 September 2024
Very good.
18 July 2024
Found some of the carers excellent, some average and others didn't know how quick to get finished.
27 June 2024
I wish to thank you all for the kind and caring nature you gave to my husband. I cannot express feelings for everything your staff did for us until he had to go into a care home. Thanking you once again.
21 June 2024
Excellent service well impressed with all of the staff I have met and had conversations with have been great and I have met most of the carers and they are really kind and friendly with my dad and have really good chats.
31 May 2024
Generally, the service is very good. Some carers are excellent and will go the extra mile to help.
23 May 2024
More consistency and communication.
22 May 2024
I cannot fault the care I received for my dad, we managed to get him home fast and the care plan sorted within a day allowing my dad to have his remaining time at home. Care staff were confident to deal with end of life and understood our needs and wishes and were able to keep him comfortable at home.
21 May 2024
Overall very good.
17 May 2024
Everything is going well at the moment. It makes a difference when we know which carer is coming and at what time. It has not always been so. I have nothing but good to say about our present carers. They are helpful and pleasant.
16 May 2024
The care and support was fantastic. The advice they gave was really good. They are a credit to your team. Thank you for helping me in the last days of my dad's life.
30 April 2024
Nana tells me about how nice some of the staff are that visit her and take care of her which is lovely to hear. Feedback has been provided as sometimes the staff find it difficult to cook certain meals but on the whole she is generally pleased with the service.
19 March 2024
Carers call on a weekend to check Dad has taken tablets and help with meals. Carers have all been very nice with Dad and it’s peace of mind for me when I’m not around to know that he is being checked up on and won’t miss his medication. I find the app very useful showing the scheduled time of visit and a summary of what’s been done.
Latest Reviews for Perfect Care - Durham
19 August 2025
Perfect Care has been the care company looking after my elderly father for several years now and without the daily carers going in and professionally looking after him every day he wouldn't be able to live as independently as he does. The carers often go above and beyond what's on their checklist of tasks to do, they are the eyes and ears of relatives that are not able to always be hands on themselves. They keep us well informed of any issues we may need to know about and work well with the office team as well.
04 August 2025
Good stay and caring services that cover most of my needs.
26 June 2025
They are all "tip top" your staff of carers.
30 May 2025
I cared for my wife for the last few months of her life at home, which was her wish. Had 2 carers morning and evening, they were brilliant, so gentle, friendly and professional. I could see that they genuinely care and also the support and advice they gave me to care for my wife helped a great deal such special people of whom I'm eternally grateful too.
20 May 2025
I have only been using Perfect Care for a short time but I have found both carers that have come to our home very friendly and have put my husband at ease. I would recommend Perfect Care to anyone.
14 May 2025
The original carer did not fit our needs but when I informed the office they quickly changed and understood our needs and we are happy with new carer.
21 January 2025
All the carers are polite and helpful. Do their job well. Always try to help in any situation.
24 December 2024
Some excellent carers but unfortunately I slipped whilst being assisted to shower. I have suffered much pain and spent thousands of pounds as a result. I had broken my hip and my knee and am now attempting to walk with an aid. Very disappointed. Some young, poor staff were clueless.
20 September 2024
Very good.
18 July 2024
Found some of the carers excellent, some average and others didn't know how quick to get finished.
27 June 2024
I wish to thank you all for the kind and caring nature you gave to my husband. I cannot express feelings for everything your staff did for us until he had to go into a care home. Thanking you once again.
21 June 2024
Excellent service well impressed with all of the staff I have met and had conversations with have been great and I have met most of the carers and they are really kind and friendly with my dad and have really good chats.
31 May 2024
Generally, the service is very good. Some carers are excellent and will go the extra mile to help.
23 May 2024
More consistency and communication.
22 May 2024
I cannot fault the care I received for my dad, we managed to get him home fast and the care plan sorted within a day allowing my dad to have his remaining time at home. Care staff were confident to deal with end of life and understood our needs and wishes and were able to keep him comfortable at home.
21 May 2024
Overall very good.
17 May 2024
Everything is going well at the moment. It makes a difference when we know which carer is coming and at what time. It has not always been so. I have nothing but good to say about our present carers. They are helpful and pleasant.
16 May 2024
The care and support was fantastic. The advice they gave was really good. They are a credit to your team. Thank you for helping me in the last days of my dad's life.
30 April 2024
Nana tells me about how nice some of the staff are that visit her and take care of her which is lovely to hear. Feedback has been provided as sometimes the staff find it difficult to cook certain meals but on the whole she is generally pleased with the service.
19 March 2024
Carers call on a weekend to check Dad has taken tablets and help with meals. Carers have all been very nice with Dad and it’s peace of mind for me when I’m not around to know that he is being checked up on and won’t miss his medication. I find the app very useful showing the scheduled time of visit and a summary of what’s been done.