Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Bluebird Care Sefton

stars
stars 15 February 2025
Carer are very good. Experience, regular. Nothing more to add.
Review from Somendra G (Husband of Client/Service User)
stars
stars 15 February 2025
We are very happy with the service Bluebird Care provides. All the carers are friendly and caring and respectful of my relative's privacy and needs. They have alerted me several times of minor problems and concerns.
Review from Karen H (Daughter of Client/Service User)
stars
stars 16 January 2025
I have been very satisfied with the care and attention I have received from my carer. I am fortunate to have the same carer attend me each time. She is always prompt, efficient and willing to do anything I ask of her - time allowing. She has a pleasing sense of humour but always remains
professional.
Review from Jacqueline P (Client / Service User)
stars
stars 16 January 2025
Well-run. Cheerful, friendly staff, always willing to oblige.
Review from Eric B (Client / Service User)
stars
stars 16 January 2025
Bluebird Care is professional, friendly and reliable. When we initially contacted them for help during holiday periods (for short-term help), they help us when other care providers would not. I guess the other care companies were only interested in long-term care packages. Now that we need a
long-term care package, we are able to rely on Bluebird once again. They have been a huge help to our family over the five years we have been using their services.
Review from Jeff M (Nephew of Client/Service User)
stars
stars 10 January 2025
My dad and uncle are always pleased with the care they receive. The carers are always friendly and cheerful. They are reliable and do a great job, clean, tidy and helpful with small details. They have been of great help in supporting me as I know my family are in good hands and I couldn't ask for
more, thank you so much.
Review from D C (Daughter of Client/Service User)