Submit a Review for Bluebird Care North Hampshire & West Berkshire
17 Plantagenet House, Kingsclere Park, Basingstoke, RG20 4SW
View Full Details of Bluebird Care North Hampshire & West BerkshireLatest Reviews for Bluebird Care North Hampshire & West Berkshire
12 August 2025
The dementia advisor is very helpful and has come up with some good activity suggestions. She also provides general good all round advice based on her experience of working with other Dementia sufferers.
29 July 2025
Found a very good permanent carer to meet the needs of my Dad. Varied experience leading up to the permanent placement but very happy with the care and attention he's now receiving. Good communication with care provider.
10 July 2025
I have found Bluebird care to be very efficient, consistent and well organised but overall the kindness and consideration the bluebird expert carers have shown my Mum has really improved her mental wellbeing and peace of mind. I love the app and the reassurance it gives me. I also appreciate that my emails are answered and requests swiftly actioned and the flexibility and reliability of the service that Bluebird provides. Many thanks
01 July 2025
My brother has Advanced Dementia and his condition has sadly deteriorated this year. Whilst my family were very pleased with the excellent morning and night care Bluebird gave my brother, we came to realise that his needs were no longer going to be met by just a carer in the morning and one in the evening. We explored the idea of "live-in" care for my brother as he was often up in the night turning on switches etc., and as we were asleep upstairs we had no knowledge of what my brother was doing downstairs. We discussed "live-in" care with the Bluebird Care Manager for live-in, and it was arranged for a lady to come just for two weeks respite care and we would see how we got on and hopefully it would improve my brother's quality of life. After two weeks respite care for my brother, with the skilled carer, we seen a remarkable improvement in him. Walking improved; eating more & gaining strength. He had problems with his balance & with the carer's guidance, this improved.
29 May 2025
I cannot recommend Bluebird carers highly enough. Everyone who came to the house to care for my father or who I spoke to on the phone was friendly, sympathetic and helpful. I cannot fault the care he received from Bluebird care in the last weeks of his life and every carer was a pleasure to see. They never seemed to be in a rush and checked on my Mum every visit as well. Communication with the office was also very efficient and caring .
31 March 2025
Bluebird adapted to changing circumstances of both my parents, and identified suitably matched carers for their personalities. They maintained a good relationship throughout, both the visiting and live in carers, but also the office staff were responsive to all our feedback and changing circumstances throughout.
13 March 2025
My Uncle had carers twice a day always found them very happy and helpful. They made his day always, office very helpful when you needed them.
17 December 2024
The office team have been nothing but accommodating to my mother's changing needs, swiftly changing calls/times to try and make things easier. The care team are also wonderful, being kind, considerate, caring and also lifting Mum's spirits daily with a laugh or two.
20 November 2024
Our young carer is so bright and cheerful and mum enjoys walking the dog around the field with her when she comes each week to give dad a rest. The dementia adviser has been especially helpful and supportive to us as a family.
31 October 2024
Carers come five nights weekly to help my husband at bedtime. They are unfailingly professional, cheerful and obliging. As with any profession, some are better than others but I couldn't fault any of them. Staff in the office are also helpful and an email elicits an invariably helpful response.
31 July 2024
When my husband came out of hospital in March 2024, he was put on palliative care and was only given a few days to live. He was so ill. He was attended to by the district nurses and charity nurses daily. He was also looked after by two Bluebird Care carers four times a day. I looked after him for the rest of the time. It was amazingly hard work and I would not have been able to do it on my own. There were different carers on different shifts but they were all courteous, caring and gentle. He is so much more improved with the care he is receiving. They are all very friendly and include us in the conversations. We have grown to love them all now. Hubby is now doing so well with their help and we even look forward to seeing them now.
31 July 2024
Bluebird Care has been able to adjust to the changing needs of my parents and provided excellent care throughout. My parents' live-in care support was very good and having a carer present all the time provided reassurance. We have been very happy with the care support.
15 July 2024
We have used Bluebird Care for over a year now and the care they have given to our mum has been invaluable. Each of her carers is respectful of her needs and works hard to deliver her care plan in a way that suits her best and that she is comfortable with. We have been able to adapt and increase care over this period and at every stage, Bluebird has worked with us to accommodate changing needs. This has helped us enormously to continue caring for our mum at home where she is happiest.
26 June 2024
Generally a very reliable service, but some inexperienced staff who seem confused without direction. There seems to be a desire to finish early rather than do a little extra, eg light housework. Extra training might help with cooking, not for all but for some of the carers.
24 June 2024
Bluebird Care stepped in when my mother became unwell. Within a very short space of time, they had a full-time carer with my mother. When a problem arose, one phone call and it was rectified immediately. A really good service.
24 June 2024
My dad's care needs have increased due to the progression of the dementia. I had no hesitation, following consultation with the GP, to opt for live-in care in November 2023. We decided to remain with Bluebird Care as they had provided the care for my dad ever since his diagnosis over seven years ago. This care has been excellent throughout this time and the exceptionally high standards have continued with the live-in care. I have total peace of mind that my dad has the best and most appropriate care for his needs being provided by Bluebird Care 24/7. My dad now has a much better quality of life, his dietary, personal hygiene and medical needs are taken care of plus he now has opportunities to visit places outside his home more frequently accompanied by the carers. I have seen a marked improvement in his well-being and happiness as a result of having the care package in place, he now has company throughout the day and no longer feels lonely.
21 June 2024
The care we receive for our mum has been brilliant. It helps to give us peace of mind knowing that Mum is well looked after each call and if there are any concerns we can get in touch with the office to make any relevant changes to the care plan.
21 December 2023
The service has been really good, and I’m so grateful! Always very punctual and helpful with all aspects of my routine while getting up/getting back to bed, and very kind staff! I would be happy to use this company again!
24 November 2023
My mother used Bluebird Care for several years. I was always very pleased with their service, particularly the ability to view the carers' daily logs online. The carers always treated my mother with respect. Some carers were clearly more persuasive in being able to get my mother washed and dressed, but all the carers treated her with respect.
05 October 2023
We had been a client of Bluebird for a number of years, using both domiciliary and live-in care for my 90-year-old mother-in-law. We have been very pleased with the care team, both the carers and the managers. The only concern we had was that most of the carers do not have UK driving licences and living in a rural area have had to organise transport on the few occasions it has been needed. Continuity has been pretty good with the odd exception which is to be expected. Due to a change of circumstances we needed to change our relationship with Bluebird which was handled professionally and compassionately by the management team. I would have no hesitation in recommending Bluebird.
Latest Reviews for Bluebird Care North Hampshire & West Berkshire
12 August 2025
The dementia advisor is very helpful and has come up with some good activity suggestions. She also provides general good all round advice based on her experience of working with other Dementia sufferers.
29 July 2025
Found a very good permanent carer to meet the needs of my Dad. Varied experience leading up to the permanent placement but very happy with the care and attention he's now receiving. Good communication with care provider.
10 July 2025
I have found Bluebird care to be very efficient, consistent and well organised but overall the kindness and consideration the bluebird expert carers have shown my Mum has really improved her mental wellbeing and peace of mind. I love the app and the reassurance it gives me. I also appreciate that my emails are answered and requests swiftly actioned and the flexibility and reliability of the service that Bluebird provides. Many thanks
01 July 2025
My brother has Advanced Dementia and his condition has sadly deteriorated this year. Whilst my family were very pleased with the excellent morning and night care Bluebird gave my brother, we came to realise that his needs were no longer going to be met by just a carer in the morning and one in the evening. We explored the idea of "live-in" care for my brother as he was often up in the night turning on switches etc., and as we were asleep upstairs we had no knowledge of what my brother was doing downstairs. We discussed "live-in" care with the Bluebird Care Manager for live-in, and it was arranged for a lady to come just for two weeks respite care and we would see how we got on and hopefully it would improve my brother's quality of life. After two weeks respite care for my brother, with the skilled carer, we seen a remarkable improvement in him. Walking improved; eating more & gaining strength. He had problems with his balance & with the carer's guidance, this improved.
29 May 2025
I cannot recommend Bluebird carers highly enough. Everyone who came to the house to care for my father or who I spoke to on the phone was friendly, sympathetic and helpful. I cannot fault the care he received from Bluebird care in the last weeks of his life and every carer was a pleasure to see. They never seemed to be in a rush and checked on my Mum every visit as well. Communication with the office was also very efficient and caring .
31 March 2025
Bluebird adapted to changing circumstances of both my parents, and identified suitably matched carers for their personalities. They maintained a good relationship throughout, both the visiting and live in carers, but also the office staff were responsive to all our feedback and changing circumstances throughout.
13 March 2025
My Uncle had carers twice a day always found them very happy and helpful. They made his day always, office very helpful when you needed them.
17 December 2024
The office team have been nothing but accommodating to my mother's changing needs, swiftly changing calls/times to try and make things easier. The care team are also wonderful, being kind, considerate, caring and also lifting Mum's spirits daily with a laugh or two.
20 November 2024
Our young carer is so bright and cheerful and mum enjoys walking the dog around the field with her when she comes each week to give dad a rest. The dementia adviser has been especially helpful and supportive to us as a family.
31 October 2024
Carers come five nights weekly to help my husband at bedtime. They are unfailingly professional, cheerful and obliging. As with any profession, some are better than others but I couldn't fault any of them. Staff in the office are also helpful and an email elicits an invariably helpful response.
31 July 2024
When my husband came out of hospital in March 2024, he was put on palliative care and was only given a few days to live. He was so ill. He was attended to by the district nurses and charity nurses daily. He was also looked after by two Bluebird Care carers four times a day. I looked after him for the rest of the time. It was amazingly hard work and I would not have been able to do it on my own. There were different carers on different shifts but they were all courteous, caring and gentle. He is so much more improved with the care he is receiving. They are all very friendly and include us in the conversations. We have grown to love them all now. Hubby is now doing so well with their help and we even look forward to seeing them now.
31 July 2024
Bluebird Care has been able to adjust to the changing needs of my parents and provided excellent care throughout. My parents' live-in care support was very good and having a carer present all the time provided reassurance. We have been very happy with the care support.
15 July 2024
We have used Bluebird Care for over a year now and the care they have given to our mum has been invaluable. Each of her carers is respectful of her needs and works hard to deliver her care plan in a way that suits her best and that she is comfortable with. We have been able to adapt and increase care over this period and at every stage, Bluebird has worked with us to accommodate changing needs. This has helped us enormously to continue caring for our mum at home where she is happiest.
26 June 2024
Generally a very reliable service, but some inexperienced staff who seem confused without direction. There seems to be a desire to finish early rather than do a little extra, eg light housework. Extra training might help with cooking, not for all but for some of the carers.
24 June 2024
Bluebird Care stepped in when my mother became unwell. Within a very short space of time, they had a full-time carer with my mother. When a problem arose, one phone call and it was rectified immediately. A really good service.
24 June 2024
My dad's care needs have increased due to the progression of the dementia. I had no hesitation, following consultation with the GP, to opt for live-in care in November 2023. We decided to remain with Bluebird Care as they had provided the care for my dad ever since his diagnosis over seven years ago. This care has been excellent throughout this time and the exceptionally high standards have continued with the live-in care. I have total peace of mind that my dad has the best and most appropriate care for his needs being provided by Bluebird Care 24/7. My dad now has a much better quality of life, his dietary, personal hygiene and medical needs are taken care of plus he now has opportunities to visit places outside his home more frequently accompanied by the carers. I have seen a marked improvement in his well-being and happiness as a result of having the care package in place, he now has company throughout the day and no longer feels lonely.
21 June 2024
The care we receive for our mum has been brilliant. It helps to give us peace of mind knowing that Mum is well looked after each call and if there are any concerns we can get in touch with the office to make any relevant changes to the care plan.
21 December 2023
The service has been really good, and I’m so grateful! Always very punctual and helpful with all aspects of my routine while getting up/getting back to bed, and very kind staff! I would be happy to use this company again!
24 November 2023
My mother used Bluebird Care for several years. I was always very pleased with their service, particularly the ability to view the carers' daily logs online. The carers always treated my mother with respect. Some carers were clearly more persuasive in being able to get my mother washed and dressed, but all the carers treated her with respect.
05 October 2023
We had been a client of Bluebird for a number of years, using both domiciliary and live-in care for my 90-year-old mother-in-law. We have been very pleased with the care team, both the carers and the managers. The only concern we had was that most of the carers do not have UK driving licences and living in a rural area have had to organise transport on the few occasions it has been needed. Continuity has been pretty good with the odd exception which is to be expected. Due to a change of circumstances we needed to change our relationship with Bluebird which was handled professionally and compassionately by the management team. I would have no hesitation in recommending Bluebird.