Bluebird Care North Hampshire & West Berkshire

Thank you, thank you....

The Bluebird carers provide excellent at home support for my father, who has dementia. They have been helpful, supportive, patient and caring. Bluebird has been flexible in adapting support to meet my father's changing needs, and have promptly made changes we requested, which has been a real help for both my parents. The office team have been very supportive and responsive throughout.

I am so grateful for bluebird care. They have made it possible for my father with dementia to stay at home as he wished, first by having carers visit twice a day for a year, and now with his condition progressing by having a full time live in carer. I was concerned about live in care and how my father would respond to this after being so used to being alone, but bluebird made the transition gentle and seamless, offering a trial that could lead to a permanent position if it worked out, which it did much to my relief. Having bluebird live in care has taken so much weight from my shoulders, I can now visit my dad as my dad rather than as an extra carer. I no longer have to do household chores, personal care, washing, shopping and appointments.I have gained my time back and can now focus on growing my young family which has been a true gift, all whilst knowing my father is happy and well cared for, exactly as he and I would like. I would highly recommend to anyone in the same position.

There were one or two occasions during the last couple of weeks when the Carer arrived too late and I had to get myself washed and dressed as I had visitors/cleaners coming - but this is a very minor criticism and I have been very impressed by the care and professionalism all the Carers have shown me.

This was my wife's and my first experience of care (needed because I was receiving a hospital day procedure), so we were somewhat anxious about how it would be. In the event, the assessment from the Care Coordinator was careful and professional, and the care provided to my wife by the Bluebird carer was excellent. The Carer was warm, skilled, my wife felt treated with dignity. When I returned from hospital I found my wife and the Carer playing Scrabble together. We couldn't have been more pleased with the care provided. Thank you,

We engaged Bluebird Care to support us in looking after our Father after he suffered a back injury. Our father is 94 years old and has been fiercely independent all his life. His recent injury meant that he could no longer continue to live independently, in particular requiring 24 hours care which my sister and I could not provide. Bluebird responded extremely rapidly and sensitively. They visited us at home and helped us put together a suitable care package that has enabled our Father to stabilise and begin his recovery in his own home. The carers who have worked with him have all been very sensitive, caring, humorous and capable individuals and we couldn't be happier with the support they have provided us through this difficult period. Their support has been instrumental in the improvements we have seen in him this past month.

The dementia advisor is very helpful and has come up with some good activity suggestions. She also provides general good all round advice based on her experience of working with other Dementia sufferers.

Found a very good permanent carer to meet the needs of my Dad. Varied experience leading up to the permanent placement but very happy with the care and attention he's now receiving. Good communication with care provider.

I have found Bluebird care to be very efficient, consistent and well organised but overall the kindness and consideration the bluebird expert carers have shown my Mum has really improved her mental wellbeing and peace of mind. I love the app and the reassurance it gives me. I also appreciate that my emails are answered and requests swiftly actioned and the flexibility and reliability of the service that Bluebird provides. Many thanks

After two weeks respite care for my brother, with the skilled carer, we seen a remarkable improvement in him. Walking improved; eating more & gaining strength. He had problems with his balance & with the carer's guidance, this improved.

Communication with the office was also very efficient and caring .

Bluebird adapted to changing circumstances of both my parents, and identified suitably matched carers for their personalities. They maintained a good relationship throughout, both the visiting and live in carers, but also the office staff were responsive to all our feedback and changing circumstances throughout.

My Uncle had carers twice a day always found them very happy and helpful. They made his day always, office very helpful when you needed them.

The office team have been nothing but accommodating to my mother's changing needs, swiftly changing calls/times to try and make things easier. The care team are also wonderful, being kind, considerate, caring and also lifting Mum's spirits daily with a laugh or two.

Our young carer is so bright and cheerful and mum enjoys walking the dog around the field with her when she comes each week to give dad a rest. The dementia adviser has been especially helpful and supportive to us as a family.

Carers come five nights weekly to help my husband at bedtime. They are unfailingly professional, cheerful and obliging. As with any profession, some are better than others but I couldn't fault any of them. Staff in the office are also helpful and an email elicits an invariably helpful response.

When my husband came out of hospital in March 2024, he was put on palliative care and was only given a few days to live. He was so ill. He was attended to by the district nurses and charity nurses daily. He was also looked after by two Bluebird Care carers four times a day. I looked after him for the rest of the time. It was amazingly hard work and I would not have been able to do it on my own. There were different carers on different shifts but they were all courteous, caring and gentle. He is so much more improved with the care he is receiving. They are all very friendly and include us in the conversations. We have grown to love them all now. Hubby is now doing so well with their help and we even look forward to seeing them now.

Bluebird Care has been able to adjust to the changing needs of my parents and provided excellent care throughout. My parents' live-in care support was very good and having a carer present all the time provided reassurance. We have been very happy with the care support.

We have used Bluebird Care for over a year now and the care they have given to our mum has been invaluable. Each of her carers is respectful of her needs and works hard to deliver her care plan in a way that suits her best and that she is comfortable with. We have been able to adapt and increase care over this period and at every stage, Bluebird has worked with us to accommodate changing needs. This has helped us enormously to continue caring for our mum at home where she is happiest.

Generally a very reliable service, but some inexperienced staff who seem confused without direction. There seems to be a desire to finish early rather than do a little extra, eg light housework. Extra training might help with cooking, not for all but for some of the carers.