Bluebird Care North Hampshire & West Berkshire
17 Plantagenet House, Kingsclere Park,
Basingstoke
RG20 4SW
I have seen a marked improvement in his well-being and happines
Guy R (Son of Client)
Amazing!!! Bluebird are everything you could wish to look after you or a loved one.
C (Daughter of Client)
I have found Bluebird to be quite exceptional in the quality of the care that they offer.
Ian M (Power of Attorney of Client)
This can vary depending on the type of care required
These prices are only a guideline, please contact Bluebird Care North Hampshire & West Berkshire to find out the exact price for your requirements.
Bluebird Care North Hampshire & West Berkshire has a Review Score of 9.6 (9.628) out of 10, based on 21 reviews in the last 2 years.
Over all time Bluebird Care North Hampshire & West Berkshire has 67 reviews.
5.0 out of 5
Thank you for your kind words. We are so pleased that you were happy with the care provided, and of course, if you need any help in the future, please do not hesitate to contact us.
5.0 out of 5
Flick, thank you for your lovely review. It has been a pleasure supporting you over the last 15-years. We are so pleased you find the care assistants well trained and supportive.
4.0 out of 5
Maureen, thank you so much for your kind words. We are very pleased that you found our App very useful to keep up to date with mums care. Our care assistants always aim to support our customers and their families to the best of their abilities, we are very pleased that they did stay after mums fall to chat to you about it. We know how valuable this must have been for you.
5.0 out of 5
Kim, thank you so much for your lovely review and kind words. We are glad that you are kept up to date by the office team and you are happy with the care we provide to your mother. We always aim to provide the highest quality of care to all of our customers.
Jady
5.0 out of 5
Jeremy, thank you so much for your lovely review. We are very glad that you feel Bluebird Care North Hampshire & West Berkshire provided the high level of care that you required for your father when it was needed, and we were able to alleviate some of the stress that you had at the time. We wish you father and yourself all the best for the future.
5.0 out of 5
Hi Heather,
Thank you for your review. We agree this past year has been a stressful time for all and has been very difficult not being able to see our families. We are glad that we have been able to make this year slightly easier on you and your parents and we look forward to continuing to work closely with yourself and your parents.
4.0 out of 5
Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire, and for your very kind words they are very much appreciated. It is a pleasure to provide ongoing care and support to you.
4.0 out of 5
Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire and for your very kind words, they are very much appreciated. It has been a pleasure providing ongoing support for your aunt and to see how fewer calls are now required due to her regaining her strength and confidence.
5.0 out of 5
Hi Rosamund, we are very pleased that you are happy with the care you receive from us. Here at Bluebird Care our customers are very important to us and we aim to deliver the best care possible and we are glad you are receiving this. We look forward to continuing working with you, kind regards.
4.0 out of 5
Many thanks for completing the review for our home care service based near Basingstoke, North Hampshire and for your very kind words; they are very much appreciated. It is a pleasure providing care and support for your both.
5.0 out of 5
Many thanks for completing this review for our home care service based near Basingstoke in North Hampshire and for your very kind words; they are very much appreciated. It has been a pleasure providing support for you both, initially via the Bluebird Care Jet service and now with our domiciliary care team.
5.0 out of 5
Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire and for your very kind words. It has been a pleasure to support you following your accident and to see you get stronger and regain your independence.
4.0 out of 5
Thank you for your kind review. I am very pleased that you and your husband are very happy with the care you are receiving. I understand that the lockdown was a particularly difficult time for everyone so it is lovely to hear that the Bluebird Care Assistants have made it a little easier for you both.
5.0 out of 5
Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire and for your very kind words. He is such a wonderful man to provide care and support for. We love to visit him at home and see him when he visits the care hub for the activities that we organise for customers. He has some great stories to tell and you never see him without a smile on his face.
3.0 out of 5
Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire and for your very kind words. Although when we first met Dad, he was very reluctant to receive care and support at home, he has done very well, especially following the very sad loss of Mum. Our care assistants love visiting, and it's brilliant to see Dad responding well now with our live-in support in place, which is a huge change for him.
5.0 out of 5
Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire. Dad is such a character, and its always good to see him at all the customer events that we hold at the care hub. Our care assistants love visiting Dad twice a day with the laughs and banter, which I know Dad really enjoys. It doesn’t feel like 5-years, and it is great Dad is able to be as independent as he possibly can be in his own home.
5.0 out of 5
Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire and for your very kind words. Mum was reluctant to receive care and support at home initially but it's amazing how far we have come in a short time. Our care assistants love visiting weekly, and Mum really appears to enjoy the chats and company with a cup of tea and cake relaxing in the garden. With your support, it's wonderful to see Mum fulfill her wishes and stay in her own home.
5.0 out of 5
Thank you for this very kind review of our home care service. We are delighted that you find the care and support at home we provide for your mother very helpful. We are so pleased with your comment about how we respond quickly and sensitively to any issues that arise. We try to be as responsive as possible to all requests.
3.0 out of 5
It is wonderful to hear that you are happy with the standards of care that our female care staff provide. We are always delighted to receive feedback on things you think we can improve, and we will certainly be looking at the point you raise. Thank you for taking the time to complete this review; it is much appreciated. Any further issues, please do not hesitate to contact us.
4.0 out of 5
Thank you for taking the time to complete this review for our home care service. It is great to hear that you find our care assistants extremely professional which is helping you to remain in your own home. Thank you for raising the issue about travel time for double up visits. We always strive to provide the best service possible and we will be in contact with you to see how we can continue to improve this part of the service.
The Review Score of 9.6 (9.628) out of 10 for Bluebird Care North Hampshire & West Berkshire is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care North Hampshire & West Berkshire is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Care Manager
Kirsty has worked in care for the last 8 years with experience in nursing, residential care and also dementia care. Kirsty has worked as a care team leader and also as a team leader of an activities team. Providing outstanding care to give customers independence as much as possible is at the heart of Kirsty's care for others.
Customer Supervisor
Tamsin’s career moved into Dementia Healthcare in 2017 after gaining an NVQ3 in Dementia Care studies during the pandemic lockdowns, in her previous role as a Dementia Adviser in Oxfordshire. Before this, she had worked for many years as a CIPD-qualified Human Resources Generalist, working in Education/Care settings. Tamsin has always been a people-focussed person so the move into person-centred Dementia Care has been a natural progression as well as somewhat of a passion. Tamsin is delighted to be able to continue using her specialist experience, skills and dementia knowledge, with our customers affected by dementia. She sees supporting and advising their family members as an extremely important side of her role in this new position with Bluebird Care in West Berkshire and North Hampshire.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care North Hampshire & West Berkshire to verify any information. View our terms and conditions. Bluebird Care North Hampshire & West Berkshire has an Enhanced Service - more info.
