Bluebird Care North Hampshire & West Berkshire

The carers are friendly and it is good when we have the ones we have got to know well they can assess how my husband is as they know him. He also likes people he knows as it is less traumatic for him.

Thank you x

We received friendly, cheerful, effective and efficient support in a very challenging situation. We felt the carer performed above and beyond his duty on every visit. The Bluebird team helped me through my situation admirably.

My dealings with Bluebird have far exceeded my expectations. The staff I have dealt with are professional, knowledgeable, and clearly very caring. Also, they have made some very useful suggestions to help us. I was concerned that my mother would not be pleased about having help... in fact, she is delighted with the lovely ladies who were sent to us, and she cannot wait for the next visit... we cannot praise them enough.

We have had such a positive experience with Bluebird care following my mother's hip break. An amazing reliable service, they provided excellent adaptable well-motivated carers. All have been absolutely lovely. The whole team have been so pleasant and responsive to our little idiosyncrasies. I can't praise them all enough. They would be my first port of call if we needed care in the future.

I have had care services for the last 15-years or more. At first, I needed care, but when I came to Bluebird, I found them to be helpful and supportive as my situation changed, as it tends to do with MS. The staff are well trained and competent.

Particularly impressed with one carer who took the time to stay late after my mum had been taken to hospital so I could speak to someone face to face about how she was found - that meant so much - thank you.

We are very happy with the ladies who come in each evening to help Mum with her personal care. They are all kind and efficient and really care for Mum. On a couple of occasions, they have arrived early but normally they arrive within 10 minutes of their start time and have never missed a visit. I’m contacted regularly by email from the office to check that everything is ok or to ask me for more toiletries etc. Their daily visits really have given me back my evenings with my family.

With my father having had an operation and these strange lockdown Covid-19 times, it has been so useful to have Bluebird Care North Hampshire & West Berkshire available to check in on him after his return home from the hospital. We live one and a half hours away and were unable to provide the care required for such a prolonged post-op period. This was where Bluebird Care North Hampshire & West Berkshire came to the rescue, they were able to start his care swiftly and were highly amenable to any changes in timings or number of daily visits we wanted to make. They also suggested a nighttime visit, despite me being there as this gave me a much-needed chance to have a period of unbroken sleep. The carers were always courteous, kind and understanding. The office staff were similarly kind, just what was needed in a stressful time. We send our grateful thanks for all you did.

It has been an extremely stressful and anxious time with all the restrictions due to Covid and not being able to visit and support my parents. My father has also been recovering from a hospital appointment which has been difficult. Thank you very much to the Bluebird office and caring staff for all their help which has been invaluable.

I am very satisfied with the care provided.

The rare visits that my aunt receives have been very good to date and it is reassuring for me to know she is having regular visits.

My carer is kind and courteous and willing to help in every way.

Very good care provided by lady carers. They are very friendly and cheerful as they work. Pleased that we now have lady carers after requesting this. It has taken a while! Thank you.

Bluebird carers have exceeded our expectations. They are without exception, reliable, warm, kind and caring. They are also at pains to sort out any issues or problems as quickly as possible.

I need support for my shower and encouragement to exercise, both of these things help; are important to my wellbeing as a person who lives alone.

We are very happy with the care that my husband receives. The carers are all well trained and professional. They are friendly and polite and very caring. My husband always enjoys a good conversation with them as this brightens up his day. During lockdown, when we couldn’t see anyone it was lovely to have a carer coming in each morning for my husband to talk to.

I have found Bluebird to be quite exceptional in the quality of the care that they offer. They really care for and look after the client. Nothing is too much trouble. The management is very responsive and always sympathetic and understanding of the client's needs 24hrs a day throughout the year.

The team try to meet the family's requirements to be the best of their ability. Regular visits are made by Bluebird to the house to ensure a smooth transition has been made, and all parties are happy with the situation.

My dad has been having Bluebird Care for over 5-years. Carers are always competent and professional. My dad enjoys seeing them daily. The office staff are easy to deal with and always sort out any problems quickly and efficiently.