Bluebird Care North Hampshire & West Berkshire

Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire and for your very kind words. Although when we first met Dad, he was very reluctant to receive care and support at home, he has done very well, especially following the very sad loss of Mum. Our care assistants love visiting, and it's brilliant to see Dad responding well now with our live-in support in place, which is a huge change for him. Read less

Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire. Dad is such a character, and its always good to see him at all the customer events that we hold at the care hub. Our care assistants love visiting Dad twice a day with the laughs and banter, which I know Dad really enjoys. It doesn’t feel like 5-years, and it is great Dad is able to be as independent as he possibly can be in his own home. Read less

Many thanks for completing this review for our home care service based near Basingstoke, North Hampshire and for your very kind words. Mum was reluctant to receive care and support at home initially but it's amazing how far we have come in a short time. Our care assistants love visiting weekly, and Mum really appears to enjoy the chats and company with a cup of tea and cake relaxing in the garden. With your support, it's wonderful to see Mum fulfill her wishes and stay in her own home. Read less

Thank you for taking the time to complete this review for our home care service. It is great to hear that you find our care assistants extremely professional which is helping you to remain in your own home. Thank you for raising the issue about travel time for double up visits. We always strive to provide the best service possible and we will be in contact with you to see how we can continue to improve this part of the service. Read less

It is so nice to know that our customers think as highly about our care assistants as we do. We also really appreciate you highlighting the precautions we are taking with the current COVID19 pandemic. We pride ourselves on keeping up to date with the very latest guidance and how we interpret and implement that guidance within our business. It is gratifying to know that this is appreciated by our customers. Read less

When we first met, it was so emotional and lovely that we were able to provide care and support for you within 24 hours, so you didn't need to go into a care home. Since then, it has been so rewarding for us to be part of helping to keep your independence at home with the support of your family. We are a year on now, and our care assistants love visiting you for the great laughs, singalongs and chats. Thank you for the feedback regarding our home care service based near Basingstoke, North Hampshire; we will always endeavour that your choices and wishes are respected whenever possible. Read less

Thank you for our home care service based near Basingstoke, North Hampshire. It has been a pleasure supporting Mum for nearly 6-months now, she is such a genuine and lovely lady, and your own help and support has been vital to ensuring that she can remain at home receiving the care and support she needs. The care assistants all love to visit and have a cuppa and a chat. We have really enjoyed seeing Mum at our Care Hub, attending many of our events which always makes her smile. Read less

Many thanks for taking the time to complete the review for our home care service based near Basingstoke, North Hampshire. We can’t believe it was four and a half years ago now since we first met with you both, and we were able to help you bring him home. It is always a pleasure to visit and provide care and support, alongside you. It certainly has been very challenging recently with COVID19 but believe it is so important to keep in regular contact with all our customers to ensure you are fully informed about what we are doing and that everybody is safe and well during this difficult time. Read less

Thank you for such positive feedback regarding our home care service based near Basingstoke, North Hampshire. It has been a pleasure supporting you since 2015, firstly with domiciliary care and more recently with live-in care to enhance your independence and quality of life whilst living in your own home. We hope to see you back at our monthly craft and cuppa events in our Care Hub, just as soon as we can re-start them safely. Read less

Thank you for taking the time to post this review. We are so glad that you are very happy with the service we provide. We always strive to visit you as close to the scheduled times as possible but accept that sometimes we are delayed. Through our regular customer questionnaires and care plan reviews; we are always looking at ways of improving what we do and will continue to try to improve in any way we can. Read less