Bluebird Care North Hampshire & West Berkshire
17 Plantagenet House, Kingsclere Park,
Basingstoke
RG20 4SW
I have seen a marked improvement in his well-being and happines
Guy R (Son of Client)
Amazing!!! Bluebird are everything you could wish to look after you or a loved one.
C (Daughter of Client)
I have found Bluebird to be quite exceptional in the quality of the care that they offer.
Ian M (Power of Attorney of Client)
This can vary depending on the type of care required
These prices are only a guideline, please contact Bluebird Care North Hampshire & West Berkshire to find out the exact price for your requirements.
Bluebird Care North Hampshire & West Berkshire has a Review Score of 9.7 (9.652) out of 10, based on 20 reviews in the last 2 years.
Over all time Bluebird Care North Hampshire & West Berkshire has 68 reviews.
4.0 out of 5
Thank you for taking the time to complete this review for our home care service. It is great to hear that you find our care assistants extremely professional which is helping you to remain in your own home. Thank you for raising the issue about travel time for double up visits. We always strive to provide the best service possible and we will be in contact with you to see how we can continue to improve this part of the service.
4.0 out of 5
It is so nice to know that our customers think as highly about our care assistants as we do. We also really appreciate you highlighting the precautions we are taking with the current COVID19 pandemic. We pride ourselves on keeping up to date with the very latest guidance and how we interpret and implement that guidance within our business. It is gratifying to know that this is appreciated by our customers.
5.0 out of 5
Thank you for your wonderful words. We are truly happy that you find the care assistants lovely (we all think so too!). It is also very reassuring to know that you feel they are patient, kind and very caring. Fantastic to hear such positive things; we really appreciate you taking the time to complete this review.
4.0 out of 5
When we first met, it was so emotional and lovely that we were able to provide care and support for you within 24 hours, so you didn't need to go into a care home. Since then, it has been so rewarding for us to be part of helping to keep your independence at home with the support of your family. We are a year on now, and our care assistants love visiting you for the great laughs, singalongs and chats. Thank you for the feedback regarding our home care service based near Basingstoke, North Hampshire; we will always endeavour that your choices and wishes are respected whenever possible.
5.0 out of 5
Thank you for our home care service based near Basingstoke, North Hampshire. It has been a pleasure supporting Mum for nearly 6-months now, she is such a genuine and lovely lady, and your own help and support has been vital to ensuring that she can remain at home receiving the care and support she needs. The care assistants all love to visit and have a cuppa and a chat. We have really enjoyed seeing Mum at our Care Hub, attending many of our events which always makes her smile.
5.0 out of 5
Many thanks for taking the time to complete the review for our home care service based near Basingstoke, North Hampshire. We can’t believe it was four and a half years ago now since we first met with you both, and we were able to help you bring him home. It is always a pleasure to visit and provide care and support, alongside you. It certainly has been very challenging recently with COVID19 but believe it is so important to keep in regular contact with all our customers to ensure you are fully informed about what we are doing and that everybody is safe and well during this difficult time.
5.0 out of 5
Thank you for such positive feedback regarding our home care service based near Basingstoke, North Hampshire. It has been a pleasure supporting you since 2015, firstly with domiciliary care and more recently with live-in care to enhance your independence and quality of life whilst living in your own home. We hope to see you back at our monthly craft and cuppa events in our Care Hub, just as soon as we can re-start them safely.
4.0 out of 5
Thank you for taking the time to post this review. We are so glad that you are very happy with the service we provide. We always strive to visit you as close to the scheduled times as possible but accept that sometimes we are delayed. Through our regular customer questionnaires and care plan reviews; we are always looking at ways of improving what we do and will continue to try to improve in any way we can.
The Review Score of 9.7 (9.652) out of 10 for Bluebird Care North Hampshire & West Berkshire is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care North Hampshire & West Berkshire is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Registered Care Manager
Kirsty has worked in care for the last 8 years with experience in nursing, residential care and also dementia care. Kirsty has worked as a care team leader and also as a team leader of an activities team. Providing outstanding care to give customers independence as much as possible is at the heart of Kirsty's care for others.
Customer Supervisor
Tamsin’s career moved into Dementia Healthcare in 2017 after gaining an NVQ3 in Dementia Care studies during the pandemic lockdowns, in her previous role as a Dementia Adviser in Oxfordshire. Before this, she had worked for many years as a CIPD-qualified Human Resources Generalist, working in Education/Care settings. Tamsin has always been a people-focussed person so the move into person-centred Dementia Care has been a natural progression as well as somewhat of a passion. Tamsin is delighted to be able to continue using her specialist experience, skills and dementia knowledge, with our customers affected by dementia. She sees supporting and advising their family members as an extremely important side of her role in this new position with Bluebird Care in West Berkshire and North Hampshire.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care North Hampshire & West Berkshire to verify any information. View our terms and conditions. Bluebird Care North Hampshire & West Berkshire has an Enhanced Service - more info.
