Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Maidstone Home Care Ltd

stars
stars 18 July 2025
Maidstone Home Care cared for my wife for seven months. The staff were always helpful and pleasant. Highly recommended.
Review from E S (Husband of Client/Service User)
stars
stars 10 July 2025
Excellent care and service by a quality team much valued by my aunt.
Review from H P (Nephew of Client/Service User)
stars
stars 10 July 2025
My experience with Maidstone Home Care was truly wonderful.They could not do enough for my sister who sometimes was very hard to handle because of her illness. Home care carers went far and beyond their duty. Their care was second to none. Nothing was too hard for them. My sister had the best care
ever. She was getting a really wonderful set of carers.
Review from Sandra R (Sister of Client/Service User)
stars
stars 01 July 2025
The end-of-life journey for a loved one is incredibly difficult for any family. Homecare has helped ease some of the burden, consistently offering kindness and compassion throughout. Most importantly, my dad's dignity has been upheld at every stage. We are truly grateful for the care and support
provided.
Review from Paula N (Daughter of Client/Service User)
stars
stars 12 June 2025
My mother has been receiving care from Maidstone Home Care for the past five years. All of the carers are friendly, patient and go above and beyond to support us without us having to ask & nothing is ever too much trouble for them.
Review from Trish F (Daughter of Client/Service User)